Villa Pirandello in Rome

Originally I was thinking of giving this place 4 stars because while it is kinda grimy it's what you'd expect from a hotel at this price. The reason I am giving it 1 star is A. They never told us they lock the hotel at 2am. That would not have been an issue but it's something you should tell a guest. B. They called our room at 2am. We woke up in an exhausted jet-lagged daze and we were not able to get to the phone. At 215 am we heard someone rustling by the door so I jumped up and blocked the door with my foot. It was creepy as hell being that it is the type of hotel you'd see in a horror movie - rickety elevator and just generally creepy/dirty. They were trying to check if we were back before they locked the gate.

When we mentioned this to the lady at checkout she laughed and said sorry. This is was no laughing matter and they should have tried to rectify the situation. I waited several days with the hope that they would reach out to try to rectify the situation but after 3 days I feel I have waited long enough.