B&B Cavour10 Firenze in Florence

No tea or coffee facilities, dirty bathroom, someone else's hairy soap was left in shower, blocked sink, smell of drains.
No one for check in you have to ring and then follow WhatsApp instructions.
Breakfast is down street in nearby cafe, this is a coffee and pastry which was ok.
Location of property excellent.

Extremely disappointing. Not recommended.
No communication from the property prior to arrival. We arrived early to leave our bags as offered in the booking, but no one was there. The property could not be contacted through the Hotels app. We went back at check in time, but again no one was there. Another traveller let us in to the building and made contact with the manager for us. He arrived at the property 1.5 hours later and claimed he had no contact details for us. Our details are correct in the app and other properties have had no such issues. Other travellers confirmed similar issues with this property. Despite the room being ok, we could not recommend this property.

Awful! Read the other reviews and avoid. Not as advertised. Mini fridge doesn’t work. Broken fans. Air con broken (it was 35 C outside and 31 C inside !), staff unresponsive. They REALLY don’t give a hoot about their guess, and the room is the pits. Because of the location they will just book the next sucker in. If you want to live like a backpacker with no ventilation or aircon, and moldy bathroom with no amenities of any sort, go for it. Otherwise, take heed that everything in the advert is a lie, and you will get nothing but disappointment.

To begin, aside from being a scam due to the description and past reviews about conditions and locks/electrical/ac issues there is also theft with the housekeeping. We currently are investigating and requesting a refund due to multiple reasons as apparently past guests have experienced similar issues (over past years) which I’ve spoken with Expedia.Upon arrival in 95 degree weather no ac or power in building due to “construction issues “.However reviews going back years state same issues which means property is not safe or maintained.AC was fixed by late evening however appliances,outlets and Wi-Fi all not working. Towel’s never changed.Floors dirty plus furniture.Fridge stop working.No Wi-Fi for 4 of 5 days plus only 2 working outlets.More importantly this is NOT a hotel or bed and breakfast as listed.Definitely no room service as listed(can’t even get coffee refills).Laundry means you walk 5-6 blocks to do yourself.Lock to room is unsecure, plus you’re able to completely see through to room.Cracked glass in bathroom window. Taped outlet near sink.Slow draining shower.Entry to building is pitch black walking up a flight of stairs.Now to the theft. We were told not possible as Gonzalo knew housekeeping girls.Upon saying we were contacting authorities, we were told, oh yes, well they did take your items but mistakenly took them astrash which were on top of our suitcase!We’re told by Gonzalo money would be refunded from cleaning company, however nothing plus blocked calls. SCAM

Unfortunately, this stay was not a good one. They didn’t get the air conditioning to work properly until the last day even though they were told it was not running cold. No hot water the entire time and refrigerator was not working and they were told day one. They told us that some of the sockets blew but they were not quick to solve the problem.