Hotel Lombardia in Florence

Room was hot. Could have used a fan or something to help with that. The bathroom was interesting with the see through shower from the bedroom. Main thing I didn’t like is the signage did not stand out. We walked from the train station to the address provided by *******. No hotel. After speaking with the front desk staff member over WhatsApp several times he helped guide us to the correct location. It was closer to the train station than where Expedias map told us but the aggregation of dragging luggage all over the place attempting to locate the hotel was a 1 star rating for that. Old school key to lock the door vs digital key but that wasn’t an issue just noting it.

The location of the hotel was excellent. If you have mobility issues this is mot the hotel for you as there is no lift. Our room was on the 3rd floor. There are alot of steps to navigate. We arrived after the reception was closed. Excellent instructions on how to enter the property. Our keys were where they said they would be. The room was very compact. The bathroom was clean. The room was dated and required maintenance.

The breakfast options were very limited and no hot food options.

What really stood out for this hotel was its location. The tram stop was a few minutes walk away. Its surrounded by restaurants and shops.

It is a very tired hotel but the location is excellent. If we'd arrived during the reception opening hours we would have requested a room on the lower floors. If you are looking just for a place to sleep and shower this is an excellent option.

Bad service
You did not get the feeling that this was a hotel. The shower did not work as other guests have commented. The water was extremely hot and you could not regulate it.

Worked in a pinch but there’s better places
Stayed here on short notice, it worked well enough but wouldn’t choose to stay here longer. They didn’t provide any soap, shampoo or anything else for the bathroom. The room was quite cold and didn’t have a second blanket.