Arima Hot spring Ryokan Hanamusubi in Kobe

A heartwarming and thoughtful mountain hotel experience.

This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.

The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.

The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.

Hanamusubi Ryokan has been our favorite place when we plan our trip to Osaka region. We always book the same room with our private onsen so we can soak ourselves unlimited times a day while enjoying their cuisine both in the evenings and mornings in our room. Although we see some minor changes in their overall operation, their standards of service remain high and we couldn't be more satisfied during our last stay as well.

The hotel has very attentive and friendly staff. The onsen is very pleasant. The rooms are atmospheric. The hotel has all the necessary services. Next time I would like to spend more time at this hotel.

The service was very attentive. The only thing is that the bathhouse switches between male and female sections daily, and I almost walked into the women's bath while looking down at my phone.

The hotel staff were incredibly attentive and friendly. They even arranged for a car to pick us up from the station. Our rooms were spacious, spotlessly clean, and fully equipped. The staff greeted us with genuine smiles, and the Japanese cuisine offered was rich and diverse.

The room with in-room onsen is quite small, and the onsen stops at 22:00, which means we cannot use it after that time.

Very nice Ryokan with awesome onsen and good service. Food was Also good and bath in room was amazing

Our stay was absolutely fantastic. Every single staff member was incredibly friendly, and the room itself was very comfortable. The traditional Japanese-style room (washitsu) was a particularly charming touch. Both dinner and breakfast were exquisitely prepared, and the onsen (hot spring) was wonderfully relaxing. We stayed with my parents and children, and everyone in our group was thoroughly delighted.

This is quite a traditional onsen hotel, featuring both 'Gold' and 'Silver' springs. Our one-night stay for five people, including two meals, cost a total of 5000 RMB, and we were quite happy with the value. Upon arriving at Arima Station by bus, you can call the hotel for a pick-up service. Check-in is at 3 PM, leaving plenty of time to explore the small town afterwards, but be aware that most shops close by 5 PM. The Kaiseki dinner wasn't particularly impressive, but it was definitely filling.

Good and valuable Ryokan experience, they provide shutter services too. Staff are friendly but they do not provide services after 9pm. Did not manage to ask for extra pillow as the front desk are closed in the night. The coffee and drink at the lounge are close at night too. Overall a good experience and worth the price.