‹›
77 USD
Royale Chulan Kuala Lumpur in Kuala Lumpur
🌍 Malaysia, Kuala Lumpur, No. 5 Jalan Conlay
● Center: 2.1 km
☎ Phone: +60 3-2688 9688Show
✅ Many guests appreciated the spacious and comfortable rooms with some receiving free upgrades to suites or executive rooms. ✅ The breakfast buffet is frequently described as delicious with a wide variety of local and international dishes. ✅ The hotel has a pleasant traditional Malay vibe with staff in traditional attire and a calm atmosphere. ✅ Convenient location within walking distance to shopping areas like Pavilion Bukit Bintang and close to major attractions. ✅ Multiple swimming pools were highlighted, including rooms with direct pool access, enhancing the leisure experience. ❌ Several reviews noted maintenance issues such as malfunctioning air conditioning, broken bathroom fixtures, and worn-out room equipment. ❌ Some guests reported cleanliness problems in rooms, including old carpets and mold, which contrasted with the well-maintained lobby. ❌ Noise disturbances from upper floors and slow room service were mentioned by a few visitors. ❌ Breakfast quality varied, with some guests finding the buffet heavily focused on local cuisine and lacking Western options. ❌ The hotel is aging, and some areas like the hairdryer and minibar were described as outdated or empty.
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Rooms and prices
2 guests
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2 Bedrooms Apartment
Air conditioning and private bathroom
Beds:
175 USD
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Superior Double room
Wireless internet, air conditioning and minibar
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Deluxe Double room
Wireless internet, air conditioning and minibar
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Premier Double room
Wireless internet, air conditioning and minibar
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2 Bedrooms Executive room
Private bathroom
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Club Double room
Wireless internet, air conditioning and minibar
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Premier Double Suite
Private bathroom
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Executive Double Suite
Private bathroom
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1 Bedroom Double Apartment
Private bathroom
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Double Studio Apartment
Wireless internet, air conditioning and minibar
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Description
Royale Chulan Kuala Lumpur is a five-star hotel established in 2009 and renovated in 2013, offering 402 rooms across 12 floors. It combines elegant and comfortable accommodations with well-developed facilities including five restaurants, an outdoor swimming pool, a fitness center, and a spa. The hotel caters to families with a children's pool and optional nanny services. Guests can expect services like 24-hour security, concierge, laundry, and shuttle transfers for an additional fee. Despite some mixed reviews about maintenance issues, many guests praised the spacious rooms, quiet atmosphere, and traditional Malay ambiance maintained by staff in traditional attire. The hotel is noted for its efficient check-in process and multiple swimming pools, providing a good balance of cultural character and practical amenities in central Kuala Lumpur.
Location
Located on Jalan Stesen Sentral 3 in Kuala Lumpur, the hotel is 17 km from Sultan Abdul Aziz Shah Airport (SZB). It is situated 800 meters from the Central Park and 1.5 km from the iconic Petronas Twin Towers. The Pavilion Bukit Bintang shopping mall is within walking distance, making it convenient for shopping and dining. Nearby attractions include the Aquaria KLCC aquarium, just 567 meters away. Guests will find French and Splash restaurants less than 300 meters from the hotel. The central location places you close to major city sights and offers easy access to public transport and taxis.
Tips
- Expect some older room features and consider requesting a room on a higher floor or with pool access if available.
- Book breakfast separately to enjoy the broad buffet selection.
- Use the hotel's concierge service to arrange transfers or local tours for easier navigation around Kuala Lumpur.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Chinese, Asian Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Reception desk
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- English
- Korean
- Chinese
Tourist services
- Tour assistance
Recreation
- Nightclub
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Outdoor pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
Sports
- Golf course
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Children swimming pool
Pets
- Pets Not Allowed
Video: Review | Staycation | Royale Chulan Kuala Lumpur | Studio Apartments Room
Map
Reviews
09.02.2026
We arrived at hotel almost 5pm. The receptionist said the premier room that I booked already fully booked. I insisted the king bed room & she give me free upgrade to executive room with side twin tower view☺️. The room is huge & comfortable. It is quiet & we have a good sleep during the night. Breakfast delicious. Rating 8/10. Minus cause doesnt have cheese section.
Hotel is walking distance to Pavilion Bukit Bintang. I love the traditional vibes of this hotel. There wear traditional attire. Please maintain ya the vibes.
Repeat again? Yes☺️
Sorry didnt took photos of the room. Only videos.
Hotel is walking distance to Pavilion Bukit Bintang. I love the traditional vibes of this hotel. There wear traditional attire. Please maintain ya the vibes.
Repeat again? Yes☺️
Sorry didnt took photos of the room. Only videos.
09.02.2026
This hotel is truly “old but gold.” The service, facilities, and room quality are all very good. My room was connected to the swimming pool on the second floor, making it very convenient and easy to access. There are three different swimming pools available. Valet parking is provided at RM40 per day.
The hotel is located near Pavilion and is within walking distance. With a price tag below RM400, it is definitely worth staying at this hotel.
The hotel is located near Pavilion and is within walking distance. With a price tag below RM400, it is definitely worth staying at this hotel.
06.02.2026
Booked a two-night, one-bedroom twin apartment for 800+ (yuan, presumably), and got a free upgrade to a premier suite! My son was so thrilled he said it was the best hotel of his life. Check-in and check-out were super smooth, even for someone like me with limited English. The breakfast had a great variety, and I even tried a yogurt that made me question everything (maybe it wasn't yogurt after all!) – but overall, it exceeded my expectations! If I ever do a deep dive into Kuala Lumpur again, I'll definitely choose this place. P.S. The hotel's location is excellent, but even that can't escape Kuala Lumpur's crazy traffic. Sigh.
25.01.2026
Hotel good location and sraff friendly, room big and clean, only i suggest aircon need do some maintainance because not cold enough, brealfast good
23.01.2026
Facilities: Some reviews mentioned poor facilities, but I found them to be quite unique and excellent. You can tell from the photos. The only thing is the hairdryer in my room was quite old, but all other facilities were great.
Hygiene: The hygiene was excellent, very clean. I brought my own sheets but didn't even need to use them.
Environment: Fantastic! I was initially worried about insects and snakes, but I didn't see any, which put my mind at ease.
Service: The front desk staff was very attentive during check-in. It was my first time traveling abroad alone, and my English isn't great, but I was checked in and in my room in under ten minutes. Staff helped with luggage both getting in and out of the car. When I was lost, one staff member even helped me with directions and chatted a bit. In short, everyone from the main entrance to the front desk, to the restaurant, and even staff I just passed by, greeted me with a smile. They were all very polite and friendly. I will definitely stay at this hotel again when I visit Kuala Lumpur!
Hygiene: The hygiene was excellent, very clean. I brought my own sheets but didn't even need to use them.
Environment: Fantastic! I was initially worried about insects and snakes, but I didn't see any, which put my mind at ease.
Service: The front desk staff was very attentive during check-in. It was my first time traveling abroad alone, and my English isn't great, but I was checked in and in my room in under ten minutes. Staff helped with luggage both getting in and out of the car. When I was lost, one staff member even helped me with directions and chatted a bit. In short, everyone from the main entrance to the front desk, to the restaurant, and even staff I just passed by, greeted me with a smile. They were all very polite and friendly. I will definitely stay at this hotel again when I visit Kuala Lumpur!
14.01.2026
Very disappointed ,I wish I can give 0 rating for this hotel , let me list it out
Dirty
Everything is old and broken
Mouldy ,
Dirty carpet
Not even face or hand towel supplied
Shampoo and conditioner is only enough for half head
Toilet water keep running ( broken)
Bath water can’t be unblock ( broken)
Hazard - open live wire
Only the good thing is breakfast , was very nice
Safe locker can’t open as it’s broken
Dirty
Everything is old and broken
Mouldy ,
Dirty carpet
Not even face or hand towel supplied
Shampoo and conditioner is only enough for half head
Toilet water keep running ( broken)
Bath water can’t be unblock ( broken)
Hazard - open live wire
Only the good thing is breakfast , was very nice
Safe locker can’t open as it’s broken
02.01.2026
I stayed for 2D1N at The Royale Chulan Kuala Lumpur in a one-bedroom apartment, and it was a very comfortable experience. The apartment was spacious, clean, and well laid out, making it feel more like a home than a hotel room.
The living area was cozy, and the bedroom was comfortable with a good bed for a restful night. The apartment was well maintained, and having extra space was definitely a plus, even for a short stay. Everything was tidy and functional.
The location is great — close to the city center and within easy reach of shopping areas, attractions, and public transport. Check-in and check-out were smooth, and the overall atmosphere was calm and relaxing. A great option if you’re looking for a comfortable apartment-style stay in Kuala Lumpur. Would gladly stay here again.
The living area was cozy, and the bedroom was comfortable with a good bed for a restful night. The apartment was well maintained, and having extra space was definitely a plus, even for a short stay. Everything was tidy and functional.
The location is great — close to the city center and within easy reach of shopping areas, attractions, and public transport. Check-in and check-out were smooth, and the overall atmosphere was calm and relaxing. A great option if you’re looking for a comfortable apartment-style stay in Kuala Lumpur. Would gladly stay here again.
01.01.2026
The location is great, within walking distance to Pavilion, but everything else was terrible. The hotel is really old and rundown. The hygiene was incredibly, incredibly awful; I've never stayed in such a dirty hotel in my life. Absolutely do not book this place. The breakfast was horrendous, all Indian food. The flatbreads and pastes looked completely unappetizing. Seriously, don't book this hotel.
25.12.2025
Booked this hotel for Christmas celebration but ended up spoilt my trip.
Allocated a room at level 5, went into the room, the door lock is spoilt, room phone is spoilt. Went down to lobby to request for room change.
Allocated another too. In the same floor. Notice the room air cond not very cold. Thot may be we just on the air cond, ithe room should be cooler later. Went to KLCC for dinner and shopping. Came back around 10pm ++. The room is warm, air cond is not functioning. Called front deck for help. They sent the technician, whom confirmed the room air cond is not working.
The front deck Ms Hana who handled us is not qualified to be customer service front deck. Let us wait for quite some time. Don'tevrn offer complimentary upgrade room for us. Ended up shifted us to a room at 3rd floor.
In the mid night, discovered the toilet bowl stuck. Hv to call front deck again...!!!!
The service is unsatisfactory, the hotel condition is bad. Technician told us air cond in a lot of rooms is not functioning 😕
Really has unforgivable experience in this hotel. Spoilt my Christmas!!!!
Allocated a room at level 5, went into the room, the door lock is spoilt, room phone is spoilt. Went down to lobby to request for room change.
Allocated another too. In the same floor. Notice the room air cond not very cold. Thot may be we just on the air cond, ithe room should be cooler later. Went to KLCC for dinner and shopping. Came back around 10pm ++. The room is warm, air cond is not functioning. Called front deck for help. They sent the technician, whom confirmed the room air cond is not working.
The front deck Ms Hana who handled us is not qualified to be customer service front deck. Let us wait for quite some time. Don'tevrn offer complimentary upgrade room for us. Ended up shifted us to a room at 3rd floor.
In the mid night, discovered the toilet bowl stuck. Hv to call front deck again...!!!!
The service is unsatisfactory, the hotel condition is bad. Technician told us air cond in a lot of rooms is not functioning 😕
Really has unforgivable experience in this hotel. Spoilt my Christmas!!!!
25.12.2025
The location of this hotel is very strategic making it accessible to Pavilion Mall.
Generally, it was a good stay. However, we encountered unpleasant noise coming from the top floor and requested a change of room- the manager obliged which was good.
Room service takes time. Buffet was more on local delicacies since they get a lot of foreigners. Salad bar can be improvised with more varieties.
For international guests please be informed that this hotel does not serve alcohol.
Generally, it was a good stay. However, we encountered unpleasant noise coming from the top floor and requested a change of room- the manager obliged which was good.
Room service takes time. Buffet was more on local delicacies since they get a lot of foreigners. Salad bar can be improvised with more varieties.
For international guests please be informed that this hotel does not serve alcohol.
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POIs near hotel
Aquaria KLCC (9 min)
Southeast Asia's largest aquarium with over 60,000 marine and freshwater specimens across multiple zones.
Berjaya Times Square Theme Park (1.1 km)
Indoor theme park in a shopping mall featuring rides and attractions for all ages.
Kuala Lumpur Tower (1.4 km)
421-metre telecommunications tower with observation deck offering 360-degree city views. Open 09:00–22:00.
National Textile Museum (2.4 km)
Free museum showcasing Malaysian textiles and fabric heritage since 2010. Daily 9am–5pm.
Kuala Lumpur City Gallery (2.5 km)
Museum featuring an intricate city model on the first floor. Open daily 9am–6:30pm except Tuesdays.
Cafe and Restaurants near hotel
Френски ресторант "Френска къща" (4 min)
Restaurant «Splash» (4 min)
Level 4, The Westin Kuala Lumpur, 199, Jalan Bukit Bintang
Reviews14.01.2014
Frequently asked questions about Royale Chulan Kuala Lumpur
What types of rooms are available at Royale Chulan Kuala Lumpur?
The hotel offers Superior Double room, Deluxe Double room, Premier Double room, 2 Bedrooms Executive room, Club Double room, Premier Double Suite, Executive Double Suite, 2 Bedrooms Apartment, 1 Bedroom Double Apartment, and Double Studio Apartment.
Is breakfast included and what are the options?
Breakfast is served as a Western, Chinese, and Asian buffet. Hours are Monday to Friday from 06:30 to 10:30, and weekends from 06:30 to 11:00. Additional breakfast fees are not included in the room price and must be paid at the property.
Are pets allowed at the hotel?
Pets are not allowed at Royale Chulan Kuala Lumpur, and service animals are also not permitted.
What child facilities does the hotel provide?
The hotel has a children's pool and offers nanny services for an additional charge. Children of all ages are welcome, and cribs and extra beds can be added for a fee.
How close is the hotel to major landmarks?
The hotel is 800 meters from Central Park, 1.5 km from the Petronas Twin Towers, and 567 meters from Aquaria KLCC aquarium.
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