JW Marriott Kuala Lumpur in Kuala Lumpur
✅ Exceptional location next to Pavilion Mall and within walking distance to Petronas Towers, praised for convenience ✅ Spacious and clean rooms with comfortable beds and good views, including some guests upgraded to suites ✅ High-quality service with friendly and attentive staff highlighted by multiple reviewers ✅ Outdoor infinity pool on the 6th floor with impressive city skyline views ✅ Varied breakfast buffet with Western, Halal, Indian, and Chinese options, noted as abundant and satisfying ❌ Traffic congestion in the Bukit Bintang area causes some inconvenience ❌ Elevator service during peak hours can be slow due to limited lifts operating to guest floors ❌ Some reviewers noted smaller room sizes and occasional cleanliness issues such as dust or a cockroach ❌ Breakfast buffet, while abundant, was sometimes described as limited in selection and the dining area crowded ❌ One negative experience with breakfast staff attitude and delayed managerial follow-up
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Description
JW Marriott Kuala Lumpur is a 5-star hotel established in 2002 and renovated in 2010, offering 561 rooms across 29 floors. The property combines luxury and convenience with multiple room types including suites and executive club rooms, each designed for comfort and functionality. Guests can enjoy five on-site restaurants featuring Japanese, Chinese, Spanish, Middle Eastern, and international cuisines. Facilities include a large outdoor pool with city views, a spa center, fitness center, sauna, and tennis courts. The hotel provides services such as currency exchange, concierge, valet parking, and paid Wi-Fi. Families will find kids’ facilities like a children's pool, kids’ menu, and babysitting services. The hotel does not allow pets but welcomes children of all ages with options for cribs. Business travelers benefit from a business center and conference facilities. Overall, JW Marriott Kuala Lumpur offers a refined stay with a focus on quality service and a variety of amenities.
Location
Located at 183 Jalan Bukit Bintang in Kuala Lumpur, JW Marriott is positioned in the heart of the Bukit Bintang district, known for shopping and dining. The hotel is directly opposite Pavilion Mall and within a 3-minute walk to it. Notable nearby landmarks include the Petronas Twin Towers at 1.6 km, Kuala Lumpur Tower at 2.2 km, and the Assyakirin Mosque at 2.7 km. The hotel is 16 km from Sultan Abdul Aziz Shah Airport (SZB). Aquaria KLCC, Southeast Asia’s largest aquarium, is 633 meters away, and Berjaya Times Square Theme Park is just 663 meters from the hotel. The convenient location provides easy access to public transport and numerous restaurants in the area.
Tips
- Plan your arrival outside peak traffic hours to avoid congestion in Bukit Bintang.
- Use the hotel's elevators early or late in the day to avoid wait times during peak periods.
- For breakfast, arrive early to enjoy the full international buffet before the dining area becomes crowded.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western, Chinese Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. US$51.07) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, AmericanExpress, MasterCard, Visa
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Transfer services
- English
- Multi-language staff
- Japanese
- Arabic
- Chinese
- Parking
- Swimming pool
- Spa tub
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Babysitting and childcare
- Children swimming pool
- Pets Not Allowed
Video: 5-Star Stay at JW Marriott Kuala Lumpur 🇲🇾 & the Coolest Bookstore in Malaysia!
Map
Reviews
One small suggestion would be the lift improvement — during my stay, only one lift was going up to the guest floors while the others remained at the lobby, which led to some waiting during peak hours.
Overall, a great location and still an enjoyable stay!
This JW Marriott at 183, Jalan Bukit Bintang is absolutely incredible!
📍 Prime Location:
Just a 3-minute walk to Pavilion Mall 🛍️
Located in the heart of the CBD, stepping out means you're in a shopper's paradise and food haven.
The subway station is also super close, making getting around incredibly convenient 🚇
🏊 Infinity Pool:
The outdoor pool on the 6th floor is absolutely stunning.
Swim while overlooking the city skyline 🌇
The night view is even more spectacular!
🛏️ Room Experience:
My room even had a surprise dessert!
A glass table sprinkled with rose petals paired with cake 🎂
Every shot is Instagram-worthy 📸
The window view is even better than the Ritz-Carlton next door~
🍽️ Breakfast Feast:
A super abundant international buffet!
Western, Halal, Indian, and Chinese dim sum
Try a variety of international cuisines all at once 😋
🍸 Executive Lounge:
The service is super nice.
But make sure to go before 7:30 PM sharp.
After that, you'll only get soda 🥤
(Learned that the hard way!)
#KualaLumpurHotelRecommendations #JWMarriott #MalaysiaTravel #LuxuryHotel #CBDViewHotel
The room was spacious; however, we encountered a cockroach in the room, and certain areas were dusty and not cleaned thoroughly. Despite these shortcomings, we would still consider returning. The hospitality we received from the staff was warm, friendly, and helpful, which made our stay pleasant overall.
POIs near hotel
Cafe and Restaurants near hotel
Set dinner was only RM72++
Escargot is a must try.
Service is good.
Frequently asked questions about JW Marriott Kuala Lumpur
Are pets allowed at JW Marriott Kuala Lumpur?
Pets and service animals are not allowed at this hotel.
What types of rooms are available at this hotel?
The hotel offers Superior Double room, Deluxe Double room, Executive Club room, Executive Club Double room, Executive Deluxe Double room, 1 Bedroom Double Junior Suite, 2 Bedrooms Suite, 1 Bedroom Double Suite, 2 Bedrooms Chairman Suite, 2 Bedrooms Presidential Suite, 1 Bedroom VIP Double Suite, Double Studio Suite, and Cabana Double Studio poolside.
Does the hotel have facilities for children?
Yes, there is a children's pool, a kids’ menu in the restaurants, and paid babysitting services available.
How far is the hotel from major Kuala Lumpur attractions?
The hotel is 1.6 km from the Petronas Towers, 2.2 km from Kuala Lumpur Tower, and within walking distance to Aquaria KLCC (633 m) and Berjaya Times Square Theme Park (663 m).
Is Wi-Fi included in the room rate?
Wi-Fi is available for a fee; it is not included in the room rate.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 139 USD The best time to book is July 26, with rates starting from 129 USD





























































































































