Seri Pacific Hotel Kuala Lumpur in Kuala Lumpur
✅ Helpful front desk allowing early bag drop and smooth checkout ✅ Spacious, clean rooms with fantastic views of the Twin Towers ✅ Convenient location connected to a shopping mall and public transport ✅ Polite and attentive staff praised in multiple reviews ✅ Complimentary parking and good breakfast variety with quality croissants ✅ Family-friendly with extra beds provided and babysitting services ✅ Quiet rooms despite proximity to city center and transport hubs ❌ Some guests reported outdated facilities and cleanliness issues, including old towels and dusty areas ❌ Occasional long waits for elevators during peak times such as checkout ❌ Complaints about slow Wi-Fi and uncomfortable mattresses and pillows ❌ Reported noise disturbances from hallways and neighboring rooms ❌ Breakfast service sometimes disorganized with limited coffee quality ❌ One review noted a power blackout causing temporary inconvenience ❌ Extra towels incur additional charges which some guests found unusual
Rooms and prices
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Description
Seri Pacific Hotel Kuala Lumpur is a five-star business hotel established in 1985 and renovated in 2012. It offers 560 rooms across various categories including Superior, Deluxe, Club, Suites, and elegant Presidential Suites. Guests can expect spacious rooms with some featuring views of the iconic Twin Towers and Sunway Putra Mall. The hotel provides essential amenities such as air conditioning, free Wi-Fi, 24-hour security, and accessible facilities. On-site services include a restaurant offering buffet breakfasts, a bar, a fitness center, sauna, spa treatments, and a children's pool with babysitting services. With 30 floors, the hotel combines a sizable capacity with conference and banquet facilities, making it suitable for both business and family travelers. Pets are not allowed, and check-in begins at 15:00 with check-out by noon.
Location
Located in Kuala Lumpur, Seri Pacific Hotel is within walking distance—approximately four minutes—to the PWTC LRT station, facilitating easy access to the city center. Nearby attractions include the Kuala Lumpur Tower, Merdeka Square, and the Jamek Mosque, all reachable on foot or a short transit ride. The hotel is directly connected to Sunway Putra Mall via a covered walkway with escalators and lifts, making shopping and dining convenient. Sultan Abdul Aziz Shah Airport (SZB) is about 14 km away, while the Bank Negara Malaysia Museum and Art Gallery is just over 1 km from the hotel.
Tips
- Book rooms with a city or Twin Towers view for a memorable stay.
- Arrive early if you want to drop off luggage before check-in at 15:00, as the front desk is accommodating.
- Prepare for occasional elevator waits during peak times like check-out.
- Consider bringing your own toiletries if you are sensitive to room fragrances, as some guests reported discomfort.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Continental Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is MYR 200.00 (approx. US$51.26) per room. This property accepts cash and credit cards On the day of check-out
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, UnionPay, Visa, MasterCard
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Television in lobby
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Taxi booking
- English
- Chinese
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Pets Not Allowed
Video: Seri Pacific Hotel Kuala Lumpur, Malaysia | Travel With Somya
Map
Reviews
Bathroom: Finally the bathtub works well!
Receptionist: Polite and very nice. Explained about distruption nearby room for renovation. Give us early check in.
Breakfast: Variety food. Croissant really good!
Almost every facility was over two decades old and the mattress was very uncomfortable to sleep on. (My wife woke up whenever I moved a bit and vice versa.)
The color of the white towels, bedsheets, bed linens, pillows, and bathrobes has turned yellowish putty oatmeal.
The 1st generation Toshiba flatscreen TV has very limited channel with unclear images.
The bathroom was huge, and it looks clean. However fungus or black mold were at the corners.
The corridor on the 23rd floor was almost very dirty with unpleasant smell from carpet stains.
Gym equipment was very obsolete. The outdated sauna room was extremely dark, although the temperature was very satisfactory. (water dripping continuously from the ceiling.)
They served very mediocre breakfast with dirt brewed coffee 😑.
My overall suggestion is change the name to “Seri Hotel KL” or something. Please don’t exploit the name Pacific because Pacific Hotels stand for quality.
POIs near hotel
Cafe and Restaurants near hotel
Good service
Frequently asked questions about Seri Pacific Hotel Kuala Lumpur
What types of rooms are available at Seri Pacific Hotel Kuala Lumpur?
The hotel offers Double Club room, Superior Double room, Deluxe Double room, Premier Deluxe Double room, Executive Double Suite, Seri Indah Presidential Suite, and Seri Layang Presidential Suite.
Is breakfast included and what are the breakfast hours?
Breakfast is served as a continental buffet from 06:30 to 10:00 daily. Additional fees apply and are paid at the property.
Are pets allowed at the hotel?
Pets and service animals are not allowed at Seri Pacific Hotel Kuala Lumpur.
How close is the hotel to public transport and nearby attractions?
The PWTC LRT station is about a 4-minute walk from the hotel. Nearby attractions include Kuala Lumpur Tower, Merdeka Square, and Jamek Mosque within walking distance.
Does the hotel provide facilities for families with children?
Yes, the hotel has a children's pool and offers babysitting and childcare services. Cribs and extra beds can be requested for all room types.






























































































