8.6
Excellent
54 USD
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Seri Pacific Hotel Kuala Lumpur in Kuala Lumpur

🌍
Malaysia, Kuala Lumpur, Jalan Putra
● Center: 2.5 km
☎ Phone: +60 3-4042 5555Show

Helpful front desk allowing early bag drop and smooth checkout Spacious, clean rooms with fantastic views of the Twin Towers Convenient location connected to a shopping mall and public transport Polite and attentive staff praised in multiple reviews Complimentary parking and good breakfast variety with quality croissants Family-friendly with extra beds provided and babysitting services Quiet rooms despite proximity to city center and transport hubs Some guests reported outdated facilities and cleanliness issues, including old towels and dusty areas Occasional long waits for elevators during peak times such as checkout Complaints about slow Wi-Fi and uncomfortable mattresses and pillows Reported noise disturbances from hallways and neighboring rooms Breakfast service sometimes disorganized with limited coffee quality One review noted a power blackout causing temporary inconvenience Extra towels incur additional charges which some guests found unusual
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
81 USD
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Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and private bathroom
Beds:
96 USD
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Premier Deluxe Double room
Premier Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
369 USD
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Double Club room
Double Club room
Air conditioning, minibar and shower
Beds:
463 USD
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Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
572 USD
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Seri Indah Presidential Suite
Seri Indah Presidential Suite
Private bathroom
Beds:
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Seri Layang Presidential Suite
Seri Layang Presidential Suite
Private bathroom
Beds:
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Description

Seri Pacific Hotel Kuala Lumpur is a five-star business hotel established in 1985 and renovated in 2012. It offers 560 rooms across various categories including Superior, Deluxe, Club, Suites, and elegant Presidential Suites. Guests can expect spacious rooms with some featuring views of the iconic Twin Towers and Sunway Putra Mall. The hotel provides essential amenities such as air conditioning, free Wi-Fi, 24-hour security, and accessible facilities. On-site services include a restaurant offering buffet breakfasts, a bar, a fitness center, sauna, spa treatments, and a children's pool with babysitting services. With 30 floors, the hotel combines a sizable capacity with conference and banquet facilities, making it suitable for both business and family travelers. Pets are not allowed, and check-in begins at 15:00 with check-out by noon.

Location

Located in Kuala Lumpur, Seri Pacific Hotel is within walking distance—approximately four minutes—to the PWTC LRT station, facilitating easy access to the city center. Nearby attractions include the Kuala Lumpur Tower, Merdeka Square, and the Jamek Mosque, all reachable on foot or a short transit ride. The hotel is directly connected to Sunway Putra Mall via a covered walkway with escalators and lifts, making shopping and dining convenient. Sultan Abdul Aziz Shah Airport (SZB) is about 14 km away, while the Bank Negara Malaysia Museum and Art Gallery is just over 1 km from the hotel.

Tips

  • Book rooms with a city or Twin Towers view for a memorable stay.
  • Arrive early if you want to drop off luggage before check-in at 15:00, as the front desk is accommodating.
  • Prepare for occasional elevator waits during peak times like check-out.
  • Consider bringing your own toiletries if you are sensitive to room fragrances, as some guests reported discomfort.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Continental Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is MYR 200.00 (approx. US$51.26) per room. This property accepts cash and credit cards On the day of check-out
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, UnionPay, Visa, MasterCard
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Television in lobby
  • Fire Extinguisher
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
  • Taxi booking
Languages Spoken
  • English
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children swimming pool
Pets
  • Pets Not Allowed

Video: Seri Pacific Hotel Kuala Lumpur, Malaysia | Travel With Somya

Map

Reviews

Cleanliness
Amenities
Location
Service
04.02.2026 juana
Arrived hotel around 10am and the front desk was very helpful and allow us to drop our bags.. 4minutes walking to LRT PWTC.. and checkout was very smooth.. bfast is okay.. will repeat again when im in KL
03.02.2026 Anonymous
The hotel is old, and dirty. The towels are old. During breakfast, the cups are dirty, tables are not cleared timely. Have to wait for a long time before can sit down and eat. The tone from the reception is unfriendly. Would not recommend, will not stay here again.
02.02.2026 elinortao
The room has a fantastic view, you can even see the Twin Towers. I recommend turning off all the lights and just enjoying the scenery. It's clean and quiet. If you're not in a hurry, I suggest booking breakfast. Getting around is convenient, it's only two train stops to Kuala Lumpur Station. This time I happened to visit during Thaipusam, and the train was even free!
02.02.2026 FajrinaRohmat
Its a quick one day stay at Seri Pacific. The location is convenient to get to almost everywhere. Plus point its connected to opp shopping mall and lrt/ktm via covered walkway with working escalator and lift. Eventhough its an old hotel, the stay was quite comfortable. And the view of the sunset overlooking klcc feels very romantic. The hotel provide the basic necessities. But we hope, the bed and the pillow can be better next time.
01.02.2026 Anonymous
Lost count how many times we stay here. The only downside this time is when we have to wait for a long time for a elevator when the check out time.
24.01.2026 Anonymous
The location is really convenient — right next to public transport stations and Sunway Putra Mall, so getting around and finding food is easy. Blackout incident: There was an unexpected blackout/power issue during my stay, which was inconvenient and affected things like lighting and air-con for a period (it happened in the late afternoon and took some time to be sorted)
14.01.2026 Anonymous
Room: Spacious and clean
Bathroom: Finally the bathtub works well!
Receptionist: Polite and very nice. Explained about distruption nearby room for renovation. Give us early check in.
Breakfast: Variety food. Croissant really good!
02.01.2026 Khoty
The location is superb, in front of the shopping mall. Just walking across and spend time there.
28.12.2025 Raul
It’s incredibly disappointing when a hotel carries a five-star but hardly provides a two-star grade.

Almost every facility was over two decades old and the mattress was very uncomfortable to sleep on. (My wife woke up whenever I moved a bit and vice versa.)

The color of the white towels, bedsheets, bed linens, pillows, and bathrobes has turned yellowish putty oatmeal.

The 1st generation Toshiba flatscreen TV has very limited channel with unclear images.

The bathroom was huge, and it looks clean. However fungus or black mold were at the corners.

The corridor on the 23rd floor was almost very dirty with unpleasant smell from carpet stains.

Gym equipment was very obsolete. The outdated sauna room was extremely dark, although the temperature was very satisfactory. (water dripping continuously from the ceiling.)

They served very mediocre breakfast with dirt brewed coffee 😑.

My overall suggestion is change the name to “Seri Hotel KL” or something. Please don’t exploit the name Pacific because Pacific Hotels stand for quality.
15.12.2025 Hamka
The hotel is very good for a heritage property. Although it is already 40 years old, it is still well maintained and in good condition. Guests can enjoy views of KLCC or Sunway Putra Mall/Hotel. The location is very strategic, and both the valet and bellman are very helpful and attentive.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

museum
Bank Negara Malaysia Museum and Art Gallery (1.1 km)
Free museum exploring economics, Islamic banking, and the central bank's role in nation-building. Open Tuesday–Sunday 10am–5pm.
attraction
Kuala Lumpur Tower (2 km)
421-metre telecommunications tower with observation deck offering 360-degree city views. Open 09:00–22:00.
museum
Kuala Lumpur City Gallery (2.2 km)
Museum featuring an intricate city model on the first floor. Open daily 9am–6:30pm except Tuesdays.
museum
National Textile Museum (2.3 km)
Free museum showcasing Malaysian textiles and fabric heritage since 2010. Daily 9am–5pm.
aquarium; attraction
Aquaria KLCC (2.7 km)
Southeast Asia's largest aquarium with over 60,000 marine and freshwater specimens across multiple zones.

Cafe and Restaurants near hotel

restaurant
Selera Restaurant (0 min)
Jalan Putra
Reviews
25.11.2017 Eunous
It's Great Here. Comfortable & Cosy Environment. Just Me Not A Japanese Foods Fan.
21.03.2017 Ve
14.01.2017 Reza
Under a nice roof.
restaurant
Restaurant «Nelson's» (1 min)
The Mall, G21a, Jalan Putra
restaurant
Restaurant «The Chicken Rice Shop, Sunway Putra Mall» (2 min)
Jalan Putra
Reviews
21.10.2017 Jennifer
Cold food
19.10.2017 Zhyrgalbek
Good service, delicious chicken dumplings.
29.05.2017 Francis
Generally statisfied with the service given.
09.05.2017 Gini
Cool ambience, one of the budget meals available at Sunway Putra mall right now.
Good service
15.03.2017 KC
Presentation was good but taste was average. I would prefer if food was hotter as everything were lurk warm. While every customer around received their orders quickly, mine took 20 minutes to arrive.

Frequently asked questions about Seri Pacific Hotel Kuala Lumpur

What types of rooms are available at Seri Pacific Hotel Kuala Lumpur?

The hotel offers Double Club room, Superior Double room, Deluxe Double room, Premier Deluxe Double room, Executive Double Suite, Seri Indah Presidential Suite, and Seri Layang Presidential Suite.

Is breakfast included and what are the breakfast hours?

Breakfast is served as a continental buffet from 06:30 to 10:00 daily. Additional fees apply and are paid at the property.

Are pets allowed at the hotel?

Pets and service animals are not allowed at Seri Pacific Hotel Kuala Lumpur.

How close is the hotel to public transport and nearby attractions?

The PWTC LRT station is about a 4-minute walk from the hotel. Nearby attractions include Kuala Lumpur Tower, Merdeka Square, and Jamek Mosque within walking distance.

Does the hotel provide facilities for families with children?

Yes, the hotel has a children's pool and offers babysitting and childcare services. Cribs and extra beds can be requested for all room types.

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