Hard Rock Hotel Cancun - All Inclusive in Cancun
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Description
The hotel for the whole family with an expanded range of services all inclusive branded drinks, wine list, unlimited visits to the a la carte restaurants without reservation; offer premium services: liquor dispenser, Jacuzzi and room-service, without restrictions, WiFi. Guests can utilise facilities of other Palace Resorts hotels in Cancun. Recommend couples, families with children, lovers of relaxation and comfort.
Built: 1988
Renovated: 2011
Location: 25 km from international airport, 30 minutes from downtown Cancun, on the beach in the resort area of Cancun.
12-storey building, built in the shape of the letter "P" around the free form swimming pool; the rooms are decorated in bright colors, minimalist style, most with sea views.
Only 661 number.Beach: public sandy beach in 50 m from the hotel, the first coastal line. Chairs, towels – free of charge. The length of the beach 400 m.
Accepted credit cards: Visa, MasterCard, American Express.
Pets are not allowed.
Additional amenities for Concierge Level:
- Separate check-in at hotel
- Preparing guest rooms
- Couple massage (25 minutes)
- Private beach area
- Beach bag
- Pillow menu
- Private candlelight dinner
- Early check in and late check-out
Additional services for Family Deluxe Rooms:
- 2 combined superior deluxe rooms
- Games for kids (DVD– player, Xbox – on request)
- Bathrobes and Slippers for children
- Bath accessories for kids
On the hotel territory: Internet cafes for free (30 mins), Parking: free, wifi free, a la carte restaurants: 4 (Steakhouse, Asian cuisine, Mexican cuisine, Italian cuisine; access to other restaurants of the Palace Resort hotels (except Vallarta Palace)), gift shop, Concierge services, restaurants: 1 (international cuisine buffet), beauty salon, Laundry, shops, bars: 5 outdoor pools: 1, conference rooms: 5 (+ 10 meeting rooms, max 1200 pax), amphitheater, currency exchange, ATM, business center, car hire, taxi, bus to the centre of the city (Moon Palace Golf & SPA), dry cleaning service, weddings, doctor on call, secretarial services, business center, ice machine
Attractions: volleyball free, table tennis for free, evening shows for free, free animation, free tennis court, Board game free, free sauna, steam room, basketball, Spa charge, non-motorized water sports free desktop, free football, free sports, services for disabled, tennis courts: 2, Spa, disco, Jacuzzi: 3
For children: animation program for children, children's disco (13-17 years), video games, water slides: 2 (small), children's menu, children's pools: 1, video room, kids club, cots: there are (as well as babyphone ), computer games (Xbox 360, Wii), Babysitting: chargeable
The distance to the nearest airport is 25 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Japanese, American, Continental, Italian Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is US$100.01 per night.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: US$150.00 per pet per stay
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Coffeemaker
- Bottled water
- Free Wi-Fi
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Billiards
- Karaoke
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Water fun
- Private beach
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Babysitting and childcare
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!
Street view
Video: Hard Rock Hotel Cancun | An All-Inclusive Experience in Cancun
Map
Reviews
Incident as Prejudice and inappropriate.!! That negative encounter left a negative impact.
The entertainment was lacking and in general common areas I. The hotel were poorly maintained.
Bathroom stunk of sewerage so bad one day could really use it. Had to get up 730am to get a sunbed and still very few left then!!! Not enough beds round pool area.
Very packed and loud on the evenings and just karaoke and disco after 10pm! Not worth the money I paid
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hard Rock Hotel Cancun - All Inclusive
How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive?
The cost of staying in Hard Rock Hotel Cancun - All Inclusive depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 401 USD. Enter your dates to see the exact offer prices.
Is it far from Hard Rock Hotel Cancun - All Inclusive to the nearest beach?
It takes 1 minutes to reach to the nearest beach.
Is there health facilities from Hard Rock Hotel Cancun - All Inclusive?
Yes, there are Spa and wellness centre, Sauna, Massage, SPA and Fitness centre
What are the check-in and check-out times at Hard Rock Hotel Cancun - All Inclusive?
Check-in at Hard Rock Hotel Cancun - All Inclusive is possible from 15:00, check-out is until 12:00.
Does Hard Rock Hotel Cancun have a pool?
Yes, Hard Rock Hotel Cancun has a swimming pool for guests.
Are pets allowed at Hard Rock Hotel Cancun?
Yes, pets are welcome at Hard Rock Hotel Cancun, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Hard Rock Hotel Cancun serve breakfast?
Yes, Hard Rock Hotel Cancun serves breakfast for guests. Breakfast options include Japanese, American, Continental, Italian style.
How to get to Hard Rock Hotel Cancun from the nearest airport?
The nearest airport is Cancun International Airport, located about 20 mins from hotel by car (18.5 km) away.
What’s the cancellation policy at Hard Rock Hotel Cancun?
The cancellation policy at Hard Rock Hotel Cancun depends on your room type and booking terms.
Does Hard Rock Hotel Cancun offer airport transfers?
Yes, Hard Rock Hotel Cancun provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 445 USD The best time to book is July 26, with rates starting from 445 USD