Hyatt Ziva Cancun All Inclusive in Cancun
✅ Guests highlight the beautiful ocean views visible from many rooms and suites, including the sunrise seen from the bed. ✅ The hotel’s food variety and quality receive praise, with eight restaurants and 24-hour room service offering diverse options. ✅ Staff are described as very attentive, polite, and helpful, enhancing the overall guest experience. ✅ Multiple reviews mention the comfortable, heated swimming pools and the well-maintained hotel grounds. ✅ The presence of a children’s club and family-friendly amenities adds value for families traveling with kids. ✅ Unique features such as the on-site dolphinarium and a microbrewery with a happy hour are appreciated by visitors. ❌ Several guests report that the beach is not always clean, which detracts from the beachfront experience. ❌ One review raised concerns about food safety, mentioning a family illness related to vomiting and diarrhea. ❌ While food quality is generally good, some guests feel it could be more special or diverse given the all-inclusive setup.
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Description
Hyatt Ziva Cancun All Inclusive is a large, well-established resort built in 1975 and renovated in 2015, featuring 547 rooms across a 17-story building. It offers a wide range of accommodations including oceanfront and swim-up rooms, plus exclusive adults-only Turquoize Master and Sky Master suites. The property includes three outdoor pools, eight restaurants, six bars including a microbrewery, and a spa with paid facial and body treatments. Family travelers will appreciate the children's club and playground. The hotel is praised for its spacious, clean rooms with ocean views, attentive and polite staff, and a variety of dining options available 24/7. Guests frequently mention the beautiful white sand beach just 20 meters away, although some note it is not always perfectly clean. The hotel has a strong reputation for excellent location and service quality, scoring 9.3 out of 10 overall.
Location
Located on Boulevard Kukulkan in Cancun, Hyatt Ziva Cancun sits 17 km from Cancun International Airport (CUN). The hotel borders a public sandy beach just 20 meters from the property, offering direct beachfront access. Nearby dining includes The Lounge & Terraces restaurant 64 meters away and the Vips restaurant 280 meters away, noted for good service and reasonable prices. The hotel’s position on a white sand peninsula provides guests with calm waters protected by piers on both the north and east sides, ideal for beach activities and swimming. This location offers easy access to Cancun’s main attractions while providing a relaxing seaside environment.
Tips
- Book a room in the right high part of the hotel or a Turquoize suite for the best ocean views and quieter atmosphere.
- If traveling with children, plan ahead as cribs and extra beds are not available.
- Bring cash or cards accepted by the hotel (JSB, Visa, AmEx, MasterCard) and be prepared for possible extra charges for beach loungers and umbrellas.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Free Wi-Fi
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Sun Deck
- Parking
- Parking nearby
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Public beach
- Next to the beach
- Business center
- Fax and copy machine
- Conference Hall
- Diving
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 20 m. It takes 0 minutes To the beach!
Street view
Video: Мексика! Лучший отель в Канкуне, Hyatt Ziva Cancun 5* - свежий обзор, ноябрь 2021
Map
Reviews
Ocean view from the room was beautiful and inside was clean and big!
Everything inside the refrigerator was complimentary.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hyatt Ziva Cancun All Inclusive
What types of rooms does Hyatt Ziva Cancun offer?
The hotel offers a variety of room types including Room with ocean view, Room Resort View, Swim Up rooms, Turquoize Master and Sky Master adults-only suites, Club rooms, Dolphin View Master rooms, and multiple suite configurations such as Corner Club Double Suite and Presidential Sextuple Suite oceanfront.
Is the beach at Hyatt Ziva Cancun private and how far is it from the hotel?
The hotel is located on the first coastline with a public sandy beach just 20 meters away. The beach is accessible directly from the hotel but is public, and sun umbrellas and loungers are available for an additional fee.
Are children allowed at Hyatt Ziva Cancun and are there facilities for them?
Children can stay in some rooms, and there is a dedicated children’s club and playground on site. However, cribs and extra beds cannot be added to any room type. Additional fees may apply for children using existing beds.
Does the hotel have facilities for business travelers?
Yes, Hyatt Ziva Cancun includes a business centre and meeting/banquet facilities with 5 meeting rooms available.
What dining options are available on site?
There are 8 restaurants including buffet and specialty options, plus 6 bars including a microbrewery. Room service is available 24 hours.
