Secrets The Vine Cancun - Adults Only - All Inclusive in Cancun
✅ Excellent service with friendly and welcoming staff, as noted in multiple reviews. ✅ Rooms with ocean views and features like two separate sinks and separate toilet and shower provide convenience. ✅ High-quality dining experiences with diverse restaurant options including Japanese and Mediterranean cuisines. ✅ Preferred Club guests appreciate private pools and exclusive menus. ✅ Complimentary champagne at check-in and in-room adds a special touch. ✅ Well-maintained facilities and cleanliness rated 10/10 by guests. ❌ Some guests reported slow food service and average food quality in certain restaurants. ❌ Issues with room readiness at check-in and occasional inconvenience with luggage delivery. ❌ Reviews mention humidity and damp smells in rooms and hallways, suggesting ventilation could improve. ❌ Limited toiletries restocked and reduction in in-room bottle service disappointed some guests. ❌ Wi-Fi connection was described as slow and unstable by some visitors.
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Description
Secrets The Vine Cancun - Adults Only - All Inclusive is a modern 5-star resort built in 1999 and renovated in 2012, offering 495 rooms exclusively for adults. The hotel combines the natural beauty of the Yucatan Peninsula with sophisticated world-class amenities. Guests can choose from a range of room types including Deluxe and Honeymoon Suites, many with ocean views and Preferred Club privileges such as private concierge and exclusive pools. On-site are seven restaurants and eight bars, providing diverse dining options from Mediterranean to Japanese cuisine. The resort features three outdoor pools, a spa and wellness center, a fitness club, and a private beach just 10 meters from the property. Business travelers have access to six conference rooms and banquet facilities. This all-inclusive hotel includes services like free Wi-Fi, car rental, currency exchange, and laundry. The property is rated highly for cleanliness and service, with a 9/10 overall rating and a 10/10 for cleanliness by guests.
Location
Located in the resort zone of Cancun, Secrets The Vine Cancun stands on the first coastline with a 14.2 km stretch of white sandy beach just 10 meters from the hotel. The international airport (CUN) is 12 km away, making transfers convenient. Nearby dining options include K.S. Café (116 m), Gustino restaurant (266 m), and Savio's Bistro by La Dolce Vita (391 m). The hotel is surrounded by crystal-clear Caribbean waters and offers views of both the Caribbean Sea and a lagoon. Guests can explore nearby golf clubs and enjoy organized excursions such as fishing and diving.
Tips
- Plan to arrive after 3 PM as check-in begins then, but be prepared that rooms may sometimes not be ready exactly on time.
- Bring cash if you want to enjoy the hotel’s wine selection, as it is not included in the all-inclusive plan.
- For a quieter romantic dinner, choose the terrace seating over the beach area to avoid lack of breeze.
- Consider upgrading to Preferred Club for exclusive pool access and enhanced services.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Deposit Policy: Deposit required A fixed amount of US$100.00 is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Adults Only
- Non-smoking rooms
- Room service
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Coffeemaker
- Bottled water
- Free Wi-Fi
- Area shuttle
- Car rental
- Spanish
- Russian
- English
- Italian
- French
- Korean
- Multi-language staff
- Portuguese
- Japanese
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Karaoke
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Snorkelling
- Golf course
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 10 m. It takes 0 minutes To the beach!
Street view
Video: Secrets The Vine Cancun 2025: The Ultimate All Inclusive Adults Only Escape | In-Depth Review
Map
Reviews
1. There was loud noise from what seemed like an exhaust fan outside, requiring the balcony door to be closed for quiet.
2. The room was very humid, and I hope the hotel can add a dehumidifier system.
3. There were too few power outlets, and the ones near the bed were awkwardly placed behind the bedside table, making them hard to reach.
4. The hotel had a noticeable damp smell in both the rooms and hallways, and ventilation was necessary to reduce it.
5. The Wi-Fi was slow and unstable, which was inconvenient.
6. As for the restaurant, the food tasted average, with the grilled meats being too salty. It would be great to see more breakfast variety, especially in terms of bread and sugar-free yogurt options.
- You can’t book the restaurants so at peak times could have an hour or so to wait.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Secrets The Vine Cancun - Adults Only - All Inclusive
Is this hotel suitable for families with children?
No, this hotel is adults only and does not permit children.
What types of rooms are available at Secrets The Vine Cancun?
Room types include Deluxe Double room with ocean view, Deluxe Double room with partial ocean view, Deluxe Preferred Club Double room with ocean view, Double Junior Suite with ocean view, Preferred Club Double Junior Suite with ocean view, Presidential Preferred Club Suite, Master Double Suite with ocean view, Master Double Suite oceanfront, Master Preferred Club Double Suite with ocean view, Master Preferred Club Double Suite oceanfront, Governor Preferred Club Suite, Honeymoon Double Suite with ocean view, Honeymoon Double Suite oceanfront, Honeymoon Preferred Club Double Suite with ocean view, and Honeymoon Preferred Club Double Suite oceanfront.
Are pets allowed at the hotel?
No, pets and service animals are not allowed at this property.
What dining options are available on-site?
There are seven restaurants and eight bars on-site offering a variety of cuisines including Mediterranean, Japanese, Italian, and Western grill.
What are the Preferred Club privileges?
Preferred Club guests have access to a private concierge 24/7, a private pool, a special menu and mini-bar, pillow selection, and complimentary newspapers in English or Spanish.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 339 USD The best time to book is August 20, with rates starting from 334 USD