Park Royal Beach Cancun - All Inclusive in Cancun
✅ Staff are frequently described as friendly and helpful, with special mentions for concierge staff like Juan Carlos and Janet. ✅ Rooms, especially family suites with two bathrooms, are spacious and clean, providing good comfort. ✅ The private beach and pools, including an adult pool and swim-up bar, receive positive remarks. ✅ Food quality at the buffet and main restaurant is generally good, with a variety of international options. ❌ The restaurant reservation system is problematic, requiring guests to queue daily for limited slots, leading to frustration. ❌ Some maintenance issues reported, such as non-working refrigerators and clogged sinks, with slow responses unless escalated. ❌ The hotel lacks wheelchair and handicapped pool access, making it less suitable for guests with mobility challenges. ❌ Evening entertainment is minimal, with no theater and late, low-quality shows, limiting nightlife options onsite. ❌ Noise from road traffic and occasional construction work has disturbed some guests.
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Description
Park Royal Beach Cancun - All Inclusive is a 4-star hotel built in 1978 and renovated in 2004, offering 303 rooms including family suites and honeymoon rooms. It features authentic Mexican style and provides a variety of leisure options such as two outdoor pools, a private sandy beach just 50 meters away with free umbrellas and sun loungers, and multiple bars including a swim-up bar. The hotel offers kid-friendly facilities like a children’s pool and paid babysitting services. Guests can enjoy Mexican and international cuisine at the La Veranda restaurant, Italian dishes at El Mirador (reservation required), and snacks at the poolside bar. Free Wi-Fi, currency exchange, a fitness center, sauna, massage services, and a business center are also available. While the hotel is praised for its spacious rooms and welcoming staff, some guests report issues with the restaurant reservation system and limited evening entertainment.
Location
Located in Cancun’s Hotel Zone at Boulevard Kukulcan KM 12.5, Park Royal Beach Cancun is 14 km from Cancun International Airport (CUN). The hotel sits on a 200-meter stretch of private sandy beach just 50 meters from the main building. It is situated directly across from La Isla Shopping Mall, providing convenient access to shopping and dining options. Nearby restaurants include El Ranchito De Cancun Op D Res (185 m), Arrecifes (214 m), and Chili's (279 m). The hotel’s location offers easy access to non-motorized water sports, beach volleyball, and a tourist agency for excursions.
Tips
- Plan restaurant reservations early by queuing at 3:30 pm daily since the app does not work reliably.
- Bring patience for waiting times at dinner bookings.
- If mobility is a concern, note that pool access is not wheelchair-friendly, so consider this before booking.
- Take advantage of the hotel’s proximity to La Isla Shopping Mall for additional dining and entertainment outside the resort.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 07:00-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00-16:00. Check out time: 11:00-12:00.
Services and facilities
- Wi-Fi in public areas
- Pool with view
- Private parking
- Car rentals
- Shuttle service
- Restaurant
- Multi-function room
- Wedding service
- Concierge service
- Safe at front desk
- Luggage storage
- Currency exchange
- Tour and ticket booking service
- English
- Portuguese
- Spanish
- Snack bar
- Convenience store/kiosk
- Bar
- Alcohol-free rooms (on request)
- No smoking in public areas
- Garden
- Smoking area
- Water purifier
- ATM
- Elevator
- Spa
- Table tennis room
- Beach volleyball
- Beauty and makeup
- Gym
- Massage room
- Sauna
- Public baths
- Yoga session
- Karaoke
- Fishing
- Dry cleaning
- Ironing service
- Clothes dryer
- Laundry service (on-site)
- Clothes steamer
- Playground
- Childcare service
- Kids' club
- Children's pool
- Smoke detector
- CCTV in public areas
- Fire extinguisher
- Security personnel
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!
Hotel PARK ROYAL BEACH CANCUN - All Inclusive, Cancún México (Video Tour)
Map
Reviews
Our room keeps kept deprogramming so we had to have the front desk reset them, our refrigerator in our room did not work, and the only way to book reservations at their restaurants was down. You had to use an app which “was not working” so you had to wait in line at 3:30pm to be able to make a reservation between 4-5 for the day of. So if you want to eat at one of their restaurants for dinner, you have to wait in line for at least an hour during your vacation.
It could have used fans in the bathroom; the vents were there but no fan.
The food at the buffet was varied and quite good. Most of the serving staff were friendly and fun.
Trying to get reservations at the three restaurants was a learning experience. They had an app which, it turned out, didn’t work for reservations. But they didn’t tell us that. We found out through trial and error that you had to line up at 4pm and then reservations were first come first served. We had the opportunity to try one restaurant and waited an hour for small portioned mediocre food. Not worth the effort.
The entertainment was not the best. No actual theatre, so shows were outside or in the lobby, started very late for kids and were not very good. Games during the day were cute but nothing to get excited about.
It could have used a games room or some other activities besides pool and beach. They do have a gym with steam, sauna, and shower which was nice.
The beach was incredible! The pool was fun especially the swim up bar.
Definitely a relaxing nice place to stay.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Park Royal Beach Cancun - All Inclusive
Does Park Royal Beach Cancun have a private beach and what amenities are included?
Yes, the hotel has a private sandy beach 50 meters from the building, 200 meters long, with free umbrellas and sun loungers.
Are there facilities for children at this hotel?
Yes, the hotel offers a children’s pool and paid babysitting services.
What dining options are available on-site?
There are three restaurants: La Veranda for Mexican and international cuisine, El Mirador for Italian cuisine (reservation required), and El Jardin Snack Bar by the pool.
Is the hotel suitable for guests with mobility impairments?
The hotel does not accommodate wheelchairs well and does not have handicapped access to the pool.
How far is the hotel from Cancun International Airport?
The hotel is approximately 14 kilometers from Cancun International Airport (CUN).
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 283 USD The best time to book is July 1, with rates starting from 275 USD

































































































































