8.4
Excellent
492 USD
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Beach Palace Family Resort & Spa - All-Inclusive in Cancun

🌍
Mexico, Cancun, Blvd Kukulcan Km 11.5
● Center: 9 km
🌞 Beach - 1 min
➊ 1 line
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Superior Deluxe room with lagoon view
Superior Deluxe room with lagoon view
Wireless internet and private bathroom
492 USD
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Superior Deluxe Double room with lagoon view
Superior Deluxe Double room with lagoon view
Private bathroom
Beds:
492 USD
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deals
Superior Deluxe Double room with ocean view
Superior Deluxe Double room with ocean view
Private bathroom
Beds:
628 USD
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deals
Superior Honeymoon Double Suite
Superior Honeymoon Double Suite
Private bathroom
Beds:
649 USD
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deals
Superior Governor Double Suite
Superior Governor Double Suite
Private bathroom
Beds:
1 063 USD
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deals
Superior Deluxe room with ocean view
Superior Deluxe room with ocean view
Wireless internet and private bathroom
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deals
Superior Deluxe Quadruple room with lagoon view
4 x
Superior Deluxe Quadruple room with lagoon view
Private bathroom
Beds:
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deals
Superior Deluxe Quadruple room with ocean view
4 x
Superior Deluxe Quadruple room with ocean view
Private bathroom
Beds:
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Superior Deluxe Family room
Superior Deluxe Family room
Family room with internet, air conditioner and bathroom
Beds:
1 291 USD
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2 Bedrooms Superior Presidential Suite
2 Bedrooms Superior Presidential Suite
Wireless internet, air conditioning and private bathroom
Beds:
2 823 USD
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deals

Description

The hotel with a small but well-developed infrastructure. In the immediate vicinity many restaurants, shops, nearby the main attractions of the region. Recommended for families, including children.

Built: 1984

Renovated: 2007

Location: on the seafront and the lagoon, 12 km from the international airport of Cancun and 20 minutes from the city centre.

Consists of one 14-storey building.

The hotel has 287 rooms.

Total area: 9 273 m2.

Beach: own sandy beach in 50 m from the hotel, the first coastal line. Chairs, towels – free of charge. The beach is 100 m.

Accepted credit cards: Visa, MasterCard, American Express.

Pets are not allowed.

On the hotel territory: restaurant a la carte: 3 (Eastern, grill, Italian - dress code, reservations ), gift shop, hairdresser, Concierge service, restaurants: 1, beauty salon, Laundry service, disco, shops, Parking: free, bars: 5 (sports bar, 2 pool bars, snack bar, bar in the lounge area) and outdoor pools: 3 (2 on the roof), currency exchange, car hire, taxi, bus to the city centre (Wet n Wild), dry cleaning service, weddings, doctor on call

Attractions: massage extra charge, fitness club, Spa, table tennis free, evening shows for free, live free music, Golf fee (5 minutes from hotel), free aerobics, yoga, Billiards, diving lessons for a fee, free snorkeling, free animation, free karaoke, foreign language lessons for a fee, free kayaks, football free on the beach, beach volleyball free table games free, free disco, dance lessons paid, volleyball in the pool for free, for a fee diving, Spa charge, non-motorized water sports free sports free, services for persons with disabilities

For children: animation program for children, children's disco (for teenagers), children's menu in the restaurant, baby cot: Yes, games room, children's pools: 1, children pool: outdoor, Babysitting: chargeable, kids club, game consoles (Xbox, Wii), children's show

The distance to the nearest airport is 12 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: Full English/Irish Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard, AmericanExpress
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Laptop safe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Poolside bar
  • Coffeemaker
  • Bottled water
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Billiards
  • Fishing
  • Sun Deck
  • Ping-Pong
Pool and beach
  • Water park
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Water fun
  • Pool facilities
  • Beach/pool towels
  • Next to the beach
  • Rooftop pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Diving
  • Table Tennis
  • Snorkelling
  • Golf course
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
  • Kids' TV Networks
Pets
  • Pets Not Allowed

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!

Street view

Video: Beach Palace All Inclusive Resort Cancun Mexico

Map

Reviews

Cleanliness
Amenities
Location
Service
15.08.2025 Guest
All employees are very kind. Also, the foods are good.
11.08.2025 Sabrina
I enjoyed how respectful and caring the staff were. All of the meals were amazing 😍. The beds were super comfy. The activities and events at the resort were awesome,transportation access was on point. The tour to Isla mujeres was so much fun. The only thing that I didn't like was the doors to the rooms. They slammed very loud. Otherwise my experience was a 5 out of 5.
09.08.2025 Robert
I booked two (2) rooms at the Beach Palace and was happy with the rooms with the exception of the A/C which kept running which was fine, I just needed to redirect the fan. The issue I had was with downstairs, the salespeople booked me to go with my 5 children to Moon Palace for a day pass, when Moon Palace mentioned that all my children had to participate in a 90 minute presentation, I told them I'm sorry, but will have to return to Beach Palace. Lastly, the front desk, told us that we could check out late, but on check-out day, the manager had his employee pay $120 to cover the check out. I was shocked that they would ask an employee to cover a fee, never happened before. Don't think I will return.
07.08.2025 Guest
The hotel is generally good, though a bit dated. The location is excellent, within walking distance to the shopping mall, and the bus stop is right in front of the hotel. The hotel service is excellent, the staff are friendly, and the food is good.
03.08.2025 Marlene
First time at Beach Palace or any other Palace resort. Great experience. Traveled with 11 and 14 year old kids. They loved it. Love that everything is right there. No huge facility where you need to take golf carts to go to the beach or pool. Food was on par for all-inclusives— not award winning but something for everyone. Great room service 24/7. Speedy and great options. Staff were super friendly and attentive. Didn’t feel like I was constantly being pressured into tipping at every interaction. Staff were genuine and caring. Will definitely be going back.
29.07.2025 Edmundo
We really had a good stay in this Hotel. Staff was great and service is A1 excellent! Food was also great tasting with a lot to choose from. The hotel itself is a little outdated but very clean! Would love to stay here again and their other Hotel chains! Seemed like a very good hotel company. Shout out to Angelo and Ferdina at breakfast buffet, as well as all the staff at Smoke house restaurant for great service. Thank you!
27.07.2025 Jasmaine
The hotel is closing in the next 8 months, so you can tell from the service and the building itself. They are not putting any more money into the building.
You can tell they use leftover food at the buffett. In the restaurant options were slim pickings. The hotel had a mild dewy smell to it. The elevators take a very long time and are always packed. They tell you you have a hotel credit, but then it's a limited credit. You can't use it on everything and, you have to pay the taxes on the credit if you don't book directly through them and you use any outside agencies, they treat you differently.
And any problems you have while you're there.They say it's because you booked with an outside agency.
25.07.2025 Shirley
What a great resort…Beach Palace customer service was outstanding! We enjoy every single day of our stay. The staff from public relations go about and beyond to make your stay enjoyable.
The rooms are very spacious and comfortable and all the staff are kind and eager to help and please you.
We truly had an amazing time and we will definitely come back. I highly recommend Beach Palace!
Shout out to Carlos, Rafael, and the chef from Momo restaurant and all the wonderful personnel that made our stay memorable.
15.06.2024 Anonymous
The hotel is a bit old overall but has complete facilities
18.01.2024 Guest
The hotel staff were friendly and the food was overall delicious. The lagoon view was also pretty and wide open, which was nice. Even though the waves in the private sea were a bit strong, I was able to have fun with my kids.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

attraction
CANCUN SIGN (60 min)
The CANCUN SIGN is a popular photo spot symbolizing the city.
attraction
Torre Escénica de Cancún (4 km)
Torre Escénica de Cancún is an observation tower providing panoramic views of the city.
attraction
Bellamar Condo (5 km)
Bellamar Condo offers accommodation with convenient access to Cancun's attractions.
attraction
Marina Cha-Chi (5 km)
Marina Cha-Chi offers boating and water sport activities in Cancun's coastal area.
attraction
Catamaran Isla Mujeres (6 km)
Catamaran Isla Mujeres provides boat tours and transportation to Isla Mujeres.

Cafe and Restaurants near hotel

restaurant
Restaurant «Arrecifes» (2 min)
Boulevard Kukulcan KM 20
Reviews
23.01.2017 Izzy
Ceviche was good but it's just a hotel restaurant. Nothing amazing and empty.
18.11.2015 Robert
Food was good but it didn't have anything special about it. It was just a hotel restaurant.
restaurant
Restaurant «El Ranchito De Cancun Op D Res» (2 min)

Frequently asked questions about Beach Palace Family Resort & Spa - All-Inclusive

How much does it cost to stay at Beach Palace Family Resort & Spa - All-Inclusive?

The cost of staying in Beach Palace Family Resort & Spa - All-Inclusive depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 492 USD. Enter your dates to see the exact offer prices.

Is it far from Beach Palace Family Resort & Spa - All-Inclusive to the nearest beach?

It takes 1 minutes to reach to the nearest beach.

Is there health facilities from Beach Palace Family Resort & Spa - All-Inclusive?

Yes, there are Spa and wellness centre, Sauna, Massage, SPA and Fitness centre

Is there anything special for children in Beach Palace Family Resort & Spa - All-Inclusive?

Beach Palace Family Resort & Spa - All-Inclusive offers Water park, Children's playground and Kids' club specially for kids

What are the check-in and check-out times at Beach Palace Family Resort & Spa - All-Inclusive?

Check-in at Beach Palace Family Resort & Spa - All-Inclusive is possible from 15:00, check-out is until 12:00.

Does Beach Palace Family Resort & Spa - All Inclusive have a pool?

Yes, Beach Palace Family Resort & Spa - All Inclusive has a swimming pool for guests.

Are pets allowed at Beach Palace Family Resort & Spa - All Inclusive?

No, pets are not allowed at Beach Palace Family Resort & Spa - All Inclusive.

Does Beach Palace Family Resort & Spa - All Inclusive serve breakfast?

Yes, Beach Palace Family Resort & Spa - All Inclusive serves breakfast for guests. Breakfast options include Full English/Irish style.

How to get to Beach Palace Family Resort & Spa - All Inclusive from the nearest airport?

The nearest airport is Cancun International Airport, located about 24 mins from hotel by car (21.7 km) away.

What’s the cancellation policy at Beach Palace Family Resort & Spa - All Inclusive?

The cancellation policy at Beach Palace Family Resort & Spa - All Inclusive depends on your room type and booking terms.

Does Beach Palace Family Resort & Spa - All Inclusive offer airport transfers?

Yes, Beach Palace Family Resort & Spa - All Inclusive provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 641 USD The best time to book is July 26, with rates starting from 641 USD

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