8.5
Excellent
276 USD
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Fiesta Americana Condesa Cancun All Inclusive in Cancun

🌍
Mexico, Cancun, Blvh. Kukulkan km 16.5
● Center: 11 km
🌞 Beach - 1 min
➊ 1 line
☎ Phone: +52 998 881 4200Show

Guests praised the friendly and helpful staff, with several reviews noting 'staff goes above and beyond' and 'very kind and friendly'. The beachfront location and spacious, clean pools received positive comments, including 'nice beach, great service' and 'pool area was fantastic and great for kids'. Multiple reviews highlighted the variety and quality of food, especially Mexican cuisine, with 'shrimp tacos are #1' and 'better food than we have had at 5 previous resorts'. Rooms are generally described as clean and offering great views, such as 'ocean front room. Everything was great' and 'clean and modern with amazing views'. The spa and wellness center received favorable mentions, with guests valuing services like Swedish massage and spa attendants described as 'fantastic'. Some guests reported overcrowding, especially at the pools, making it hard to find seating during peak times. Air conditioning issues were mentioned by several guests, noting it was noisy or insufficiently cooling the rooms. There were complaints about the limited nightlife options, with bars closing early and some delays in room service at night. A serious concern raised by one guest involved allegations of racial discrimination by staff during check-in and service, impacting their experience negatively. Certain guests found the bathroom layout lacking privacy and reported long waits at restaurants, especially the Italian one. Some noted the hotel is aging, with certain maintenance issues such as slippery pool floors and ongoing construction causing inconvenience.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Premium Double room Ocean View
Premium Double room Ocean View
Wireless internet, air conditioning and minibar
Beds:
349 USD
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Premium Double room Sunset View
Premium Double room Sunset View
Wireless internet, air conditioning and private bathroom
Beds:
351 USD
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Premium Fiesta Club Double room Sunset View
Premium Fiesta Club Double room Sunset View
Wireless internet, air conditioning and minibar
Beds:
355 USD
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Serenity Double room Ocean View
Serenity Double room Ocean View
Wireless internet, air conditioning and minibar
Beds:
358 USD
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Premium with Plunge Pool Double room
Premium with Plunge Pool Double room
Family room with internet, air conditioner and mini-bar
Beds:
370 USD
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Premium Double room Oceanfront
Premium Double room Oceanfront
Wireless internet, air conditioning and private bathroom
Beds:
383 USD
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Premium Fiesta Club Double room Oceanfront
Premium Fiesta Club Double room Oceanfront
Wireless internet, air conditioning and minibar
Beds:
404 USD
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Premium Double Master Suite
Premium Double Master Suite
Wireless internet, air conditioning and minibar
Beds:
428 USD
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Premium Double room
Premium Double room
Wireless internet and private bathroom
Beds:
504 USD
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Serenity Double room Oceanfront
Serenity Double room Oceanfront
Private bathroom
Beds:
558 USD
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Family Double Suite
Family Double Suite
Private bathroom
Beds:
562 USD
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Serenity Double Suite Oceanfront
Serenity Double Suite Oceanfront
Private bathroom
Beds:
612 USD
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Premium Double room Garden View
Premium Double room Garden View
Wireless internet, air conditioning and minibar
Beds:
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Premium Fiesta Club Double room Ocean View
Premium Fiesta Club Double room Ocean View
Wireless internet, air conditioning and private bathroom
Beds:
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Serenity Double room
Serenity Double room
Private bathroom
Beds:
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Serenity Double room Garden View
Serenity Double room Garden View
Private bathroom
Beds:
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Presidential Suite
Presidential Suite
Private bathroom
Beds:
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2 Bedrooms Serenity Suite
2 Bedrooms Serenity Suite
Private bathroom
Beds:
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Honeymoon Double Suite
Honeymoon Double Suite
Private bathroom
Beds:
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Honeymoon Double Suite Ocean View
Honeymoon Double Suite Ocean View
Private bathroom
Beds:
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Serenity Honeymoon Double Suite
Serenity Honeymoon Double Suite
Private bathroom
Beds:
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2 Bedrooms Master Suite
2 Bedrooms Master Suite
Wireless internet, air conditioning and minibar
Beds:
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Serenity Double Master Suite
Serenity Double Master Suite
Private bathroom
Beds:
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More rooms

Description

Fiesta Americana Condesa Cancun All Inclusive is a large, 4-star resort built in 1989 and renovated in 2015, offering 502 rooms across three 8-story buildings. Located on the first beachfront line with a sandy public beach just 50 meters away, guests enjoy free beach amenities including umbrellas, loungers, and towels along an 8.7 km stretch of shoreline. The hotel features three restaurants and two bars on-site, a spa center with sauna and jacuzzi facilities, a fitness center, and various water sports activities. Families can access a kids’ club and paid nanny services upon request. The property covers 40,000 square meters and includes extensive amenities such as free Wi-Fi, conference facilities, and a beauty salon. Rooms range from Premium Double rooms with ocean or garden views to luxurious suites like the Presidential Suite and Serenity Honeymoon Double Suite. The atmosphere combines tropical climate with proximity to Mayan ruins, promising an engaging and relaxing vacation.

Location

Situated in Cancun’s hotel zone, Fiesta Americana Condesa Cancun is 11 km from Cancun International Airport (CUN). The hotel is near local nightlife, restaurants, and shops. Two notable nearby dining options include Restaurant Siete Lagunas, just 268 meters away with a 9/10 rating, and Restaurant Tempo 349 meters away, rated 10/10 by some guests though with mixed reviews. The public sandy beach is only 50 meters from the hotel, offering direct access to the Caribbean Sea. Guests can explore local attractions and enjoy beach volleyball and golf nearby. The central location makes it convenient for both daytime beach activities and evening entertainment.

Tips

  • Book early to secure preferred rooms with ocean views, as some rooms face neighboring buildings or noisy air conditioners.
  • Visit restaurants early or make reservations to avoid long waits, especially at the Italian restaurant.
  • Use the beach amenities early in the day to avoid crowded pools and bars, which close early in the evening.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: American, Continental, Gluten-free, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs Fee: MXN800 (approx. US$46.69) per pet per stay
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard, AmericanExpress
  • Check in time: 15:00. Check out time: 13:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Bottled water
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Transfer services
Languages Spoken
  • Spanish
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Billiards
  • Karaoke
  • Nightclub
  • Fishing
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Water fun
  • Water sport facilities
  • Pool facilities
  • Beach/pool towels
  • Public beach
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Diving
  • Table Tennis
  • Snorkelling
  • Golf course
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 50 m. It takes 1 minute To the beach!

Street view

Video: Fiesta Americana Condesa Cancún All Inclusive: Something for everyone!

Map

Reviews

Cleanliness
Amenities
Location
Service
24.09.2025 Juanita
Ocean front room. Everything was great!! Had a great 5 days stay!!😊
11.08.2025 Yuta
All the staff were very kind and friendly. The facilities were clean and convenient. Please note that there are a few services available in the morning.
28.07.2025 Kalpesh
Hotel was over crowded, swimming pools were full of people. Difficult to fina a space to sit. Amenities are less than the capacity .

Kalpesh shah
Kenya
04.02.2025 Hyunchung
Blatant Racial Discrimination and Worst Hotel Exp.
My stay at this hotel was the worst vacation experience due to blatant racial discrimination and unprofessional service.

At check-in, the staff member Kimberli was rude and unhelpful, providing no information about the hotel’s amenities. When I asked, she ignored me and only insisted on an upgrade. She also falsely claimed my tax payment failed, causing a double charge. Later, I saw her being extremely kind to an American guest, thoroughly explaining the hotel facilities. That’s when I realized we hadn’t even received a welcome drink, unlike the American guests.

When we arrived at our room, the wristband key didn’t work because Kimberli had issued an unregistered one. She also gave me only one wristband, preventing my wife from accessing the room. When we complained, she reluctantly replaced it.

Throughout our stay, we were seated at the worst tables, and bar staff ignored us while serving white guests first. This hotel has a clear issue with racial discrimination, and I will never stay here again.
03.11.2024 Jill
Cleanliness: 5 Location: 5 Price: 5 Services: 5 Room: 5 Meals: 4 Wi-Fi: 5
+ Service is top notch
- Little more food choices
19.07.2024 Guest
The all-inclusive hotel restaurant is OK except for the buffet, but the other food is not good. There is no Chinese restaurant.
22.06.2024 Timmy
The hotel is a bit old, the air conditioner makes a sound like every 15minutes, but the hotel staff are generally nice and helpful
30.05.2024 Guest
Nice beach, great service
06.04.2024 Kenya
Amazing! So glad to be back! Got this place for a fantastic price at .ᴄᴏᴍ I love this hotel and am very glad I stayed here for much less than I usually pay. There is a reason we return to this resort year after year! Service, food, drinks, rooms - everything is great. We've been here many times and stayed in many places, but there is no better family resort than Fiesta Americana Condesa Cancún. You will never get this level of service in the US, period. See you next year and thanks for the wonderful memories.
06.04.2024 Angelica
Incredible stay. The staff goes above and beyond 110% of the time. The hardest workers I've ever seen. The atmosphere here is fantastic, fun and lively at night and a little calmer and more fun during the day. I wasn't completely impressed with the whole meal, but I ate very well. Lobby tacos for dinner are by far the best food. So good and the light green sauce was delicious. The spa had many services. Paid 200 per couple (one Swedish one deep napkin) 1000% for every penny and tip. Eli and Minerva were FANTASTIC. Our attendant was great too. The concierge was very helpful and patient. We really enjoyed our stay here, highly recommend and will be back!
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POIs near hotel

viewpoint
View Point (2.4 km)
View Point provides a scenic lookout spot perfect for photos and observing the surrounding landscape.
viewpoint
Plaza la Isla. Atardecer al lado del muelle (52 min)
Plaza la Isla offers waterfront views ideal for watching sunsets near the marina.
attraction
Yamil Lu'um (52 min)
Yamil Lu'um is a small archaeological site featuring ancient Mayan ruins.
attraction
Scorpion's Temple ruins (53 min)
Scorpion's Temple ruins are an archaeological site showcasing ancient Mayan stone structures.
attraction
CANCUN TOURS & CANCUN EXCURSIONS (55 min)
Cancun Tours & Cancun Excursions provides a variety of guided trips around Cancun and nearby attractions.

Cafe and Restaurants near hotel

restaurant
Restaurant «Siete Lagunas» (4 min)
Blvd. Kukulán Km.15.6 Marina del
restaurant
Restaurant «Tempo» (5 min)
Blvd. Kukulcan Km 16.5
Reviews
21.10.2017 Christy
Wow, wow, wow! Tempo was one of our best dining experiences ever, and we’ve eaten very well the world over. Unique and imaginative dishes with perfectly paired wines. The staff was friendly and knowledgeable, making for an unforgettable evening. I look forward to a return visit...soon!
05.10.2017 Carmen
Lovely experience. Place, food and people were superb!!!
21.02.2017 Graham
Fine dining at its best! This is worth the big price tag if you want a wonderful meal!
28.12.2016 Joel
chef's tasting menu is an experience and not just a meal. highly recommended it!
23.08.2016 Patty
Food was terrific, service was sublime. Waitstaff was very attentive to our needs. We had the tasting menu - costing 1118 Mxn, definitely affordable for a Michelin restaurant!
restaurant
Restaurant «Tempo» (5 min)
Blvd. Kukulcan Km 16.5
Reviews
05.01.2018 max
id give this place less stars if I could me and my family had made a reservation months before for my mothers birthday once we had a arrived at Tempo. we were asked if we had a reservation my father pointed it out to her and then they informed us that their is a dress code and slacks were not ok looking directly at me. At no point during the making of the reservation were we informed that slacks were not acceptable. they said they had pants so I ask for the biggest pair and they then refused to give it to me she ended up bringing her manager over and I informed him that the exclusivity of the dress code was abusrd and that if we were paying money to eat here what did it matter. the manger then kicked me out. I have eaten at many of the six star Michelin restaurants and never had an issue with being seated until this establishment witch uses a dress code as a way to not serve people that they deem are not fit to eat there. declining service to people because of what their wearing to dinner is outdated and absurd and if my family is willing to pay that kind of money to eat their it shouldn't matter what we show up in. the exclusiveness of this restaurant is ridiculous and the manger was a pretentious prick who felt I me a teenager was disrespecting him by not asking for a specific pair of pants and expressing concern with the absurdity of the exclusive ness of their dress code. he then had a member of the hotel security follow us as we looked for a different place to eat.
04.01.2018 Cristina

Frequently asked questions about Fiesta Americana Condesa Cancun All Inclusive

How far is Fiesta Americana Condesa Cancun from the airport?

The hotel is 11 kilometers from Cancun International Airport (CUN).

What types of rooms are available at this hotel?

Room types include Premium Double room, Premium Double room Garden View, Premium Double room Ocean View, Premium Double room Sunset View, Premium Double room Oceanfront, Premium Fiesta Club Double room Ocean View, Premium Fiesta Club Double room Sunset View, Premium Fiesta Club Double room Oceanfront, Premium with Plunge Pool Double room, Serenity Double room, Serenity Double room Garden View, Serenity Double room Ocean View, Serenity Double room Oceanfront, Family Double Suite, Presidential Suite, 2 Bedrooms Serenity Suite, Serenity Double Suite Oceanfront, Honeymoon Double Suite, Honeymoon Double Suite Ocean View, Serenity Honeymoon Double Suite, 2 Bedrooms Master Suite, Premium Double Master Suite, and Serenity Double Master Suite.

Are pets allowed at Fiesta Americana Condesa Cancun?

Pets are allowed on request. Dogs are accepted with a fee of approximately US$46.69 per pet per stay.

What children’s facilities does the hotel provide?

The hotel offers a kids’ club and nanny services available on request for an additional fee.

Are there any concerns guests should be aware of regarding hotel service?

While most guests reported friendly and helpful staff, one review mentioned serious issues with service including alleged racial discrimination and rude behavior during check-in.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 302 USD The best time to book is July 5, with rates starting from 276 USD

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