Hotels in Tulum

We could not have been more impressed with the resort, staff, and kindness that we were shown during our stay! A boutique hotel with a “ Jungle” feel and a heart of gold. The staff waited on hand n foot. Every detail covered! A double resort really as we used the sister property pool at Radhoo several days as well! Free bikes! Full restaurant n bar! Cannot say enough about the great staff n property...

Nest is a beautiful, secluded haven of a hotel with very attentive, accommodating staff. No complaints. I would only say that Nest is expensive relative to neighbouring hotels, which also had a very luxurious feel to them (although I didn’t see inside their rooms or get a sense of their customer service). Overall, would definitely recommend.

the most beautiful hotel and beach spot with super friendly and kind service and great breakfast. very beautiful spot :)

Wonderful stay. Gorgeous and natural environment. Mature, quiet, respectful guests. Beautiful rooms with a really big, comfortable bed. 10/10 service: From the cleanliness of the rooms, to the concierge service, to everyone at the restaurant, the staff really go above and beyond to get you what you need and make you feel super comfortable. Close to both fancy and casual restaurants, and close to beautiful...

The hotel is beautiful and extremely well maintained. The staff were amazing! They helped create the dream wedding for your son and daughter in law. They were truly the BEST! Loved the food too.

My wife and I were fortunate to get a room at the Nest. We definitely did not regret our decision. From the moment we arrived we were made to feel welcome and at home by the entire staff. I highly recommend a stay here to unwind and soak up a truly beautiful atmosphere

The staff at Kore were amazing! Came during off season and it was HUMID the hotel had great AC in rooms the pool was always clean and again the staff were so kind. Only complaint was due to off season the hotels menu was so limited!

It’s less people so enjoy the quiet. You will have the pool to yourself and the restaurants too. That comes with its own issues, less variety in some instances. But the bigger pla

This place was cool 15 years ago, and hasn’t been updated. Our room seemed like it was falling apart, cracked walls, stained sheets and robes. Food was overly processed, drinks were bottom shelf. The pictures made it seem way cooler than it was. The bikes were rusted and falling apart, totally unsafe to ride.

So I enjoyed our stay with kore everyone was very nice to us helped us with everything we needed. The staff was really friendly I walked into the kitchen at close and was going to get food somewhere else but they sat me and my fiancée down and made us a Togo dinner and don’t be afraid of renting a scooter and exploring tulum it’s very safe just be respectful

Only one dinning option, the staff is nice but not helpful (our phone didn’t work and nobody ever came to fix it) there are worn down areas, but it was very quiet and we did love that

The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four...

Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.

We had a wonderful and peaceful time. Highly recommended…

A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural...

We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!

Unfortunately, we didn't get a room at the Alea Hotel. Upon arrival, the hotel was empty and clearly unoccupied. There was no one to talk to or any sign on site. We tried for an hour to get in touch. Eventually, someone from the neighboring hotel came. We checked in there. The room was a bit smaller, without a TV, and not directly on the beach as booked. The walk from the main road is a disaster. It...

Beautiful hotel. Excellent service. Would have loved to stay longer.

The staff are great, top of the line service. Great amenities,Great food and everything is very. Will stay there again in my next tulum vacation

Last year there was yoga, Ice Bath included and this year we paid! I went back for the experience. Two negative points are the shower and salt water and breakfast starts at 8:00 if you wake up early like me there is no coffee to serve really they only serve it at 8:01. But the staff who serve on the beach are kind the cleaning is good and the second time I loved it the first time this time there were...

My husband and I absolutely loved our stay at hotel panamera! The pool was stunning and the beach was beautiful! The food and service was superb! Especially loved my service with David, was was amazing! Highly recommend hotel panamera for your tulum trip if you are looking for a hotel in the hotel zone!

We absolutely loved our stay at this hotel. The staff was so wondurfull, attention to details all the time, recognized us everyday, always there for us. The only comment I would add, is that the rooms could have a few extra hooks and shelves tor toiletries and to hang our wet bathing suits!!! But that's really the only thing....

Exactly what we were looking for. Lovely boutique hotel with a fantastic beach and excellent staff. Small, quiet, low key. Walkable to shops, spas and restaurants. Could not have been better.

Hotel Panamera is such a gem on Tulum Beach. The design is beautiful—the checkered pool is a total highlight—and the rooms are cozy and stylish. The food is amazing (the tacos are a must-try), and the rooftop bar is perfect for sunsets. I loved the daily yoga and the chill but vibrant vibe. The staff were super friendly and made the stay even better. Honestly, it’s one of the best spots I’ve stayed...

My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything

North Tulum beachfront We absolutely loved the hotel! You walk up the entrance of the hotel and it's open to the ocean, great breeze coming off the water, beautiful hotel! Great staff, very, very comfortable king sized bed. Slept very well! Very quaint hotel that was close to a couple of restaurants, which were phenomenal. We will definitely be back.

Top notch service Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.

Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.

Had a lovely stay! The staff were very helpful and kind. The food was mediocre but there are a few restaurants a few steps away to try as well.

The beach views from my suite was amazing! The entire staff was lovely and very attentive. I loved the music selection at the beach club, too. This is a very well run hotel and Im grateful for their hospitality. I will visit again for sure!

The oceanfront suite exceeded my every expectation! Huge balcony with stunning views. Spacious room with separate living area. Beautiful bathroom connected to dressing area with spacious shelving and room to hang up clothes. This room was absolutely perfect. There’s nothing I would change. The grounds are gorgeous, and the staff is friendly. Peaceful and serene, small luxury hotel great to retreat...

We stayed down the beach and walked to Chiringuito for a late lunch. The vibe was great. We had a table in the sand overlooking the beach. The food was outstanding and the most amazing part was the service. I can't remember the last time I had service like this. We ordered food and a bottle of tequila and our waiter Gregorio was incredibly attentive. He would do the most subtle things that made the...

Lovely stay! Amazing service from everyone, shout out to Santos who looked after us so well in the bar/restaurant. They go above and beyond to make sure you have everything you need. Hotel is beautiful, ideal location in S. Tulum to do lots of things or just chill at their stunning beach/poolside. Will come again.

We had a fantastic five-day stay at Chiringuito Tulum. Our room was beautiful, and I highly recommend booking one with a rooftop pool if possible—the views are stunning, and we made the most of it every afternoon and evening. The resort is ideally located on a charming street within easy walking distance of numerous restaurants, bars, venues, and dessert spots. We especially enjoyed Aldo’s, which...

I stayed at this hotel for 4 days: the structure is unique and well-maintained, eco-friendly, the cleaning and customer service are excellent. The restaurant offers a good selection of local food and drinks. A special thank you to Mattias and his staff for their attention to guests' needs.

Passing through for two nights, on a fairly quiet street, just behind the ADO station. Spacious room, minimalist decor. Pleasant little garden and pool. No breakfast on site, but a good place nearby: La Fournée.

This is a very clean and just beautiful hotel. Air conditioning and ceiling fans for the hot months. The staff is so nice and helpful. It’s so close to the main ***** and the ADO station is just across the street. I would definitely recommend this hotel!

Comfortable, functional, and high-quality facilities. Professional service. Unbeatable location, right behind the bus station in the heart of Tulum. It allows you to stroll around and be close to places to experience the essence and cuisine of Tulum.

We cannot praise the Kante Hotel team enough for their kindness and hospitality. We had arrived after a long bus journey from Chetumal and received a warm welcome from Omar who also suggested places to eat and how to arrange trips to the Cenotes and Archeological zone of Tulum. Unfortunately one of our family members was suffering from food poisoning from Chetumal and by the following morning was...

Located around the corner from the Ado bus station, this boutique hotel is perfect for resting after a long day of activities. It met our needs - there was a comfy bed, AC, and the bathroom had sufficient counter and shelf space. The check in/check out processes were a breeze. There is even a pool (we didn't use), beach towels for rent, and the front desk is staffed 24/7. Overall, a great value for...

Very good location, Very sweet staff. The bed is amazing and very large, the only negative point would be the size of the room but otherwise, the place is wonderful easy access to the main avenue.

Another wonderful February visit to Encantada, one of my favorite places in the world. The staff are amazing and the beach beautiful. Love what the local businesses are doing with building up the ‘Sotu’ neighborhood…hopefully these efforts will continue and make progress with sidewalks, etc. The concierge staff at the hotel are wonderful, Alejandra made our visit incredibly special (anniversary trip...

Our stay at the Encantada Tulum Hotel was extraordinary. The place is magical and very high end, while not at all stuffy. The staff is warm, friendly and competent. We went with our two daughters' families, in all a group of 8, and occupied 3 rooms. My husband's and my beach front room was the best, especially for the view, but all were first class. We will definitely return when we can. Having...

Our stay at the Encantada Tulum Hotel was extraordinary. The place is magical and very high end, while not at all stuffy. The staff is warm, friendly and competent. We went with our two daughters' families, in all a group of 8, and occupied 3 rooms. My husband's and my beach front room was the best, especially for the view, but all were first class. We will definitely return when we can. Having...

We have stayed at other Namrom properties (Xela and Nest in Tulum, and La Valise in San Miguel de Allende) and all feature caring and attentive staff, great locations and well appointed rooms. We had planned to stay again at Xela, next door to Encantada, but it was booked for a wedding. At Encantada, we picked a second story room facing the beach (Cielo) - which we loved - spacious, well appointed...

We stayed for a week and had a marvellous time. Encantada is small, eco friendly and luxurious. The beach is beautiful and the staff are kind and make one feel very at home. They will arrange outings if one wants but we enjoyed lying on the beach beds, reading and sipping margaritas! The upper ocean view room is wonderful. It gets windy but the view is spectacular.

Super helpful and friendly staff, location with idyllic and peaceful with good access to the rest of Tulum. Very comfortable and well worth it

It was glamping at its best! I felt like I was on Gilligan’s Island, or in an episode of the Flintstones!

A friend of mine and I each got a room here. The rooms were so cool and the beach access is world class. The service is a little short of 2-3 star given that my shower water was not hot, but I sort of didn’t care until the last day when I just wanted a hot shower. The beach is gorgeous, the people working there are super sweet. There was a very nice woman who helped us get a super last min cab out...

Great beach. Good pool. Amazing view from hotel room.

This experience was great !! I got more than what I bargain for , very attentive staff that are willing to serve you and guide you in the right direction .Room was clean and maintained everyday of my stay , beach front did not disappointed.

Lovely bungalows right on the beautiful white sand beach. I received an upgrade from a partial sea view room to a full sea view suite on arrival, which was a nice surprise! Bungalows were clean, facilities were good, staff were helpful and friendly. All in all a relaxing few days!

Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!

My family and I travel to Mexico every Christmas, and we ALL agree that this was by far our favorite hotel / resort to date. At every moment, you feel completely swallowed by lush green plants. All of the staff are extremely helpful and kind. The food was fabulous. And of course, the piece de resistance is it's own cenote in the heart of the property. While not along the beach, the beach is extremely...

The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.

I liked the place, a lot. It’s private, and the staff are phenomenal. I went to them with several questions, and always got good answers. I talked to one of the owners, and complimented him on the staff. I recommend staying there. There is a cenote on the property, that has been incorporated into the hotel grounds.

The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount

Kan Tulum is an absolutely beautiful property. It felt like an oasis every time we arrived back at the property. The staff were all very kind and helpful with anything that we needed. I would highly suggest staying here if you are looking for relaxation and escape. My only suggestions would be to add a kettle with some coffee in the rooms as the coffee bar is quite expensive. And maybe a few snack...

We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to...

My first trip to Mexico was an incredible experience, and staying here made it even more special. From the moment we arrived, everything was perfect. The location is beautiful, the atmosphere is relaxed, and the service is truly outstanding. Every member of the team made us feel welcome and well taken care of. I want to give a very special thank you to Juan and Jorge. They are simply amazing and truly...

This place is great! Beautiful beach, and amazing daily sunrise yoga with Brenda. I also stayed here in December 2025 and couldn’t wait to return. The rooms are clean, large and comfortable, with no TVs, so you can truly unplug and relax. I love the hammocks on the lanais of the beachside bungalows. WiFi is spotty away from the beach/ restaurants, so download your necessities. Everything is very...

Lovely hotel by the sea, and lovely staff. Jorge at the restaurant and Orfe at the reception are both amazing !

Pocna is a very special hotel in Tulum, beautiful room,s amazing beach, 2 great restaurants, Japanese and Mexican fusion, very friendly service, we just loved our stay.

We had a wonderful time! The atmosphere is delightfully relaxed and the location is beautiful—definitely much quieter and more pleasant than the party hotel zone. As a lovely surprise, we received a complimentary room upgrade upon arrival! The staff is extremely friendly. A big thank you to Orfe and the attentive reception team for the service and the great tips, as well as to the waiters Juán and...

What a place! Absolutely beautiful setting, gorgeous accommodation and such kind and attentive staff. The perfect start to our time in Mexico. We stayed for 6 nights and for the majority of the time had the pool to ourselves - sunbathing while listening to the sound of the ocean was wonderful! Monday-Friday early morning Yoga classes are included and Brenda (Yoga instructor) was lovely. The staff...

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.

The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.

Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum

Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were...

I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome...

The pool was in maintenance, did not communicate. Although upgrade - this was sad.

Read if you want a detailed and honest review! If you’re planning a trip to Tulum, MIA Resort is an amazing place to stay The design and detail of the resort is breathtaking, especially if you love taking photos. Soooooo many photo opportunities! The rooms are stylish, spacious, and very comfortable, and the customer service is top tier. The customer service deserves a paragraph of its own. I don...

I cannot say enough wonderful things about this hotel resort in Tulum and, most importantly, its incredible staff and management team. During our stay, my son unfortunately became very sick with food poisoning from something he ate outside of the hotel. It was a stressful situation made even more challenging because I am currently in the United States and not physically in Tulum with him. As soon...

Great place for some rest and relaxation. Overall it was a very good experience. One of the highlights was Gisele as a host. She was very attentive, helped with everything i needed, and made the stay wonderful! Thank you Gisele. It is a combo of a beach club and resort. You have the option to be close to the music and the option to relax in peace.

I cannot say enough wonderful things about this hotel resort in Tulum and, most importantly, its incredible staff and management team. During our stay, my son unfortunately became very sick with food poisoning from something he ate outside of the hotel. It was a stressful situation made even more challenging because I am currently in the United States and not physically in Tulum with him. As soon...

Great place for some rest and relaxation. Overall it was a very good experience. One of the highlights was Gisele as a host. She was very attentive, helped with everything i needed, and made the stay wonderful! Thank you Gisele. It is a combo of a beach club and resort. You have the option to be close to the music and the option to relax in peace.

The staff were so friendly and helpful. Lovely accommodations. Great breakfasts. Enjoyed the morning yoga and the beachfront.

The hotel stay was okay I mean it is beautiful. However, they don’t offer welcome drinks even with the high price it costs. No breakfast too. If you are an influencer or you have a blog, you can’t fly a drone. They can’t even send you pictures or videos either. The bathtubs are dirty as they are made from mosaic and I don’t think they scrub them. It is not wheelchair friendly. You can’t flush toilet...

It’s really uncomfortable and inconvenient hotel. No light , dark , dirty and no doubt the property it’s amazing.

The room was very comfortable, though privacy was a bit lacking. However, embracing nature and experiencing Mayan culture was incredibly artistic, and the service was excellent.

I stayed at Azulik Tulum in one of the smallest rooms, and I have mixed feelings — both admiration and realism. First, let’s be honest: Azulik is visually stunning. Architecturally, it’s a dream — truly built for aesthetics and Instagram. The design is beautiful, organic. From a visual and conceptual point of view, it’s easily 100/100. However, when it comes to comfort and practicality, it’s a very...

After reading many negative reviews, I decided to try it out myself. Personally, I really liked it; the experience was great, and I lowered my expectations. The photos turn out very well.

The hotel exceeded expectations. It was really nice, well designed, with many facilities. The receptionist's attitude was average.

We stayed here and honestly loved the time we spent here. Staff was super friendly, good variety of food for breakfast and the room was super extra clean. Would love to book with you again and again!

Clean rooms. Very nice staff, great location with good Restaurant in walking distance. Silvia was especially nice and provided us with great advice.

This is such a neat little hotel and the accommodations are really nice. The breakfast was a nice surprise that we were not expecting. Definitely would stay here again.

This is hidden gem in Tulum, it has a lot of charm. I go diving with Infinity2Diving and they are around the corner from this hotel. The staff is ver accommodating and friendly. The chef there is ready to serve you a great breakfast. I will definitely stay there for all my upcoming diving trips. Thank you Strabon!!

Loved it Had a wonderful stay. The staff was helpful and accommodating. Had to book a cab early in the morning for a tour. The time for pick up kept changing. And the front desk was awesome in helping me. Highly recommend. Everything is within walking distance but if you need a cab it's easy to do. If and when I come back to Tulum I will def stay here again. Great for the price.

tulum boutique nice little boutique tucked away in central tulum

A simply amazing hotel in a quiet, relaxing location. You can walk to the pool or beach within a minute from your room. It's incredibly quiet and peaceful with it's own little cove. Sunbeds are easy to get either by the pool or on the beach with towels always readily available. The food in the restaurant is delicious, with a good range of options - The pasta dishes are superb. Breakfast is excellent...

I must admit that I am reluctant to tell you how much I liked this hotel. I am concerned that it will become too crowded and popular. That being said, I think it is a perfect place to escape and enjoy. Great service, great resturant, great location. Tranquil (not a scene), beautiful, and relaxing. Wonderful and caring staff. A resort away from the party scene. No crowds a the pool, beach or.. anywhere...

Gem in riviera Maya If you need a Place to relax, this is the place to go. Walk out of your room and you are on the beach. Either walk to the beach and lay down on the mattress or stay in the garden adjoining your room. After watching the sun rise you walk for 30 meters to enjoy a filling and tasteful breakfast! It feels like being at the beautiful home, cosy, charming with beautiful fauna and...

Jashita is a beautiful jewel of a hotel, nestled in palm trees and right on its own beach. The rooms are gorgeous and huge. Likewise the lovely pool. The staff, from Brenda managing to Juan, Raul, Alam and others at the restaurant and bar are all so helpful and friendly. It s a really special place. Relaxing comes easy.

Jashita Hotel is one of those places you fall in love with immediately and makes you want to come back even before you leave. The hotel is beautiful. Is clean and perfectly integrated into the surrounding nature of Soliman Bay. The rooms are exceptional and the perfect private beach and stunning pools complete an already magical setting. Every detail is super curated, from the welcome drink to the...

This amazing hotel is the picture perfect of Baia of Soliman! It's one of those hotel that you drive up to and say “Wow"! I'm so happy that I got to stay here!Our suite Cleopatra was with a direct view of the sea. The suite was large, nice and comfortable. The beach was fantastic, shorkeling also. The food and the service room was amazing, the customer service was great and meticulous was very professional...

We loved Luis ! He was always so kind and helpful.

I love this place! I have stayed here many times over the last 10 years and it’s always my favourite. I always come back! Perfect location! Lots of cafes, restaurants, bars all within walking distance. The beach is 20min by bicycle (5min by car) Large rooms, comfy bed and pillows, clean, beautiful pool area… great food and drink selection. And amazing team!

The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.

Very nit and quint little place. Will definitely stay again

Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town

Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.

The complimentary breakfast on the beach was amazing every day. The rooms were super clean, and the staff was amazing… especially Arnold and Ms. Betty! They went over and beyond to make sure me and my wife had an amazing extended honeymoon in Tulum, and even upgraded our room at the same rate. Amazing!

It was so good that I had to stay longer extended my stay !! Me and my girlfriend are still here it’s very friendly staff and beautiful people partying clubs are expensive but if you have a rental always can go to downtown area best restaurants all over downtown affordable prices cocounlimited is a very good resort to stay at ………

Location is fantastic and rooms are nice. Beach club was outstanding. never busy and always chill. We loved daily breakfast on the beach and the staff was super friendly and helpful. They want you to take care of your towels. so please dont leave dark makeup marks on towels or loose your beach towels. There is alot of action close to the hotel and easy to work round for food or to party. 100%...

The staff was so friendly and helpful! Room was clean and spacious. The chilaquiles at breakfast were excellent - I had them every day.

Coco Unlimited is so sweet and I am so happy I chose it for my first trip to Tulum. The staff is incredibly friendly and helpful. It’s unbelievable how kind they all are. They go out of their way to make sure you are happy, comfortable, and enjoying your stay. This includes everyone from the front desk, to the restaurant staff, to the grounds and cleaning staff. The restaurant is delicious. The view...

It was a great place to stay at, I stayed there for 10 days and felt at home. It was calm, the staff was super nice and great service. The restaurant is good and breakfast as enough options for a stay. Overall would def recommend All my friends that came to see me there loved it and ended up booking a room there too. For the price it is a very nice place to stay

Great Location, Price, Amenities, staff, room! Gladly surprised! I even stayed longer then the planned.

The hotel was nice and clean Staff very friendly Only the problem was sound coming from corridors and other rooms was so loud .

The young lady at the front desk was amazing. The linen should be changed. Breakfast was OK.

Front desk polite people A little bit durty some Parts

Some areas of The hotel are still in under construction and the streets around are the same and there is no parking lot you have to park on the street

It is the second time I visit it and I love it, the service from the girls at the reception and Luca at the pool is great! I definitely recommend it and hope to return soon 😃

The room was spacious and very clean. The staff were lovely and very helpful. Some people have complained about road noise but my room was right at the back and it was totally fine. The pool area was nice for relaxing with comfy chairs. A little away from the main tourist centre (only 10 mins walk) but there's a supermarket, bank etc nearby and there was a small fridge in the room. The breakfast was...

The noise wasn't that bad. The road noise audible during daylight, Saturday night was a little noisy because someone was celebrating their birthday but other than that, can't really complain. Staff friendly and helpful, fixed my plugged shower head right away. Restaurant looks good, room clean, small refrigerator, no odor or bed bugs (others made me congested, molds smells, and/or bed bugs), convenient...

This is a well-run, modest, clean and reasonably-priced small hotel not far from the main street of Tulum. My wife and I had a very pleasant stay here overall. Though one needs a taxi to get to the beach, its only about a ten to fifteen minute walk into the heart of the town. You might find automobile and truck noise an issue at night, and the view is nothing to write home about, but the hotel staff...

Really enjoyed our stay at this hotel. Myself and my boyfriend stayed here for 6 nights and were delighted with our choice. This hotel is well and truly a 5 star experience. The staff were great thank you to Jose who we checked in with and made us feel comfortable. Our room was cleaned daily providing fresh clean towels everyday too. The room had fabulous air conditioning and a fan. The location of...

Great staff, rooms were great. I really like all the amenities they provided such as free bikes, breakfast, air conditioning and refrigerator. The location was convenient to a large supermarket, banks, shops and many restaurants.

Very good service. Breakfast included in the price.. excellent attention from the workers.. very good place to relax.