El Olivar Palace Marrakech Hotel in Marrakech

I agree with everything that Warren H has written in his review. This Hotel is a 3 star at best. The indoor bar was absolutely freezing but as the only bar in the Hotel we were forced to use it. There is an outdoor poolside bar that, yet again we were forced to use to order drinks from, as for some crazy reason, we could not order all inclusive drinks from the indoor bar even though it was staffed each evening. The bar staff could smoke, drink and have fun whilst Hotel paying guests sat freezing, wet on occasion from having to walk in the rain to and from the poolside bar for drinks. The Hotel Restaurant is the only All Inclusive we have been to that does not have a supply of beer & wine for Guests, again we had to walk out in the rain to the poolside bar during dinner to get a glass of wine. We did request a glass of wine to our table a couple of times but would be finished dinner by the time it would be delivered. The indoor pool was filthy, I can't comment on the Spa as I avoided it based on the dirt and grime on the pool floor. Given the price we paid for a week All Inclusive, it was very poor value for money indeed. We will not be back and suggest an urgent review of this property's star rating. What a waste of money and Christmas Holidays! Avoid at all costs

I stayed at this hotel for the 2nd week of a 2 week holiday - the first with my partner. It was rated as a 5* all inclusive - it isn't. For starters, the only all inclusive bar is located by the pool, approximately 75metres from the main bar. Customers must go to the bar (outside - bearing in mind it was throwing it down with rain for most of my time there) but can then bring them into the main bar to consume them - a mystery to me as to why. Secondly the main bar was cold - very cold, largely due to the fact that they had the air conditioning on full-blast. I asked at reception (using google translate) to have the aircon turned off. The receptionist nodded enthusiastically. But nothing happened. I had returned to the main bar, but was so cold, my feet were going numb. I went and sat in the reception where it was lovely and warm, and again, using google translate explained to the receptionist that I had not anticipated having to sit in the reception with drinks because of the temperature in the main bar. A manager arrived and pointed out that the temperature on Google was indicating 13 degrees. He could not grasp the concept that this reflected the temperature outside the hotel and that by putting the air con on in the main bar it was reduced dramatically. Eventually we got it sorted. Just got soaked every 20 minutes or so going to the outside bar to get a drink. Also, the staff permit smoking in the main bar, so you will leave with your clothes reeking of cigarette smoke. The food is not good either, all variation on a same (tagine) theme - though the omelettes were nice for breakfast. The hotel boasts an indoor heated pool, which looked inviting, however on the advice of a visiting couple, who had developed an alarming rash after being in there I avoided it - apparently the floor of the pool was greasy and felt terrible underfoot - I have no reason to doubt their judgment. The shower in my room was dreadful. It does not retain enough pressure to keep the shower going so I was continually forced to switch it back from filling the bathtub back to the shower function. In sum, the place is not a good venue to visit - I would avoid it at all costs.