Riad Rafaele & Spa in Marrakech

What a hidden gem!! An unusual entrance to a calm and serene space in this centrally placed Riad. Our first trip to Marrakech and we wanted a Riad rather than a hotel out of the city. This riad had lots of character and fitted the bill exactly for us. The room was clean and spacious and the facilities ideal. The staff team; Ridouane, Souloymane, and Ibrahim were very attentive. Truly, nothing was too much trouble; they booked taxi's for us, recommended some local restaurants, helped with local information & booking trips etc .They were really helpful in giving advice and ideas when we arrived too, with mint tea, biscuits and a welcome 'meeting' (chat) which was much appreciated. A lovely first Moroccan welcome, thank you so much. :)

Just stayed 5 nights at Riad Rafaele and throughly enjoyed it. We loved the location near the top end of the souk, we found the artisan shops here much more interesting. The team at Riad Rafaele were simply superb, literally nothing was too much trouble. Tea to welcome you back to the Riad at night, heaters if you were chilly at night, they checked you had water to go to bed with. It’s a peaceful oasis from the mayhem of Marrakech, smelt beautiful as soon as you walked in, rooms were very comfortable and the whole vibe was relaxed comfort. We will return.

Staff were very friendly and gave great tips to enjoy the stay in the town (including keeping safe which was much appreciated).

One of the best places I’ve ever stayed. The staff were amazing, super helpful and made amazing recommendations.

The rooms were really nice and the facilities were also great.

100/10, would recommend

I arrived to TheCentral House Marrakesh Medina yesterday exhausted from 2 days travel: 3 airplanes & 2 trains over 27 hours. The reception suggested the nearby Riad Rafaele & Spa would be just the hammam & massage to repair travel weariness. How true! The 2 sweet ladies who attended left me relaxed, literally clean from head to toes. Mint tea and biscuits after in their lovely patio was a perfect ending to my 2 hour morning "reboot". Try it to prepare you for Marraketch's discoveries. I plan to finish my visit here too ;-)...

Beautiful riad, with wonderful attention to detail to make the stay really special. The rooms are excellent, comfy beds and again great attention to the same details. Having a kettle in the room was a real bonus enabling me to drop in the odd cup of English black tea in amongst the green tea with mint that Marrakesh. Ibrahim was very helpful and attentive - committed to ensuring our stay was perfect. We also had a hammam and massage during our stay. The cost was very competitive and the massage was first class. Would recommend this Riad for a stay of luxury.

Our stay at Riad Rafaele & Spa was absolutely wonderful. From the moment we arrived, we were amazed by the hospitality, cleanliness, and stunning decor. The riad truly feels like a peaceful oasis tucked away in the souks — quiet, safe, and beautifully designed.
We stayed on the ground floor, and our room was both beautiful and serene. The attention to detail in the decor was incredible, and the washroom was modern and spotless while still keeping a traditional Moroccan charm with stone finishes.
A special thank you to Brahim and Souleymane, who went above and beyond throughout our stay. They were always available, friendly, and attentive — helping us with our luggage, keeping our water refilled, giving us helpful local tips, arranging taxis, and even walking us to meet them. Their kindness and hard work truly made our stay so much better.
We also had a photographer come to take pictures of my husband and me, and the staff were so accommodating — even serving tea to him while he waited for us.
Overall, everything about this riad exceeded our expectations. It’s a hidden gem that combines comfort, culture, and genuine Moroccan hospitality. We would highly recommend it and would love to return!

Amazing stay! Really fantastic spa, loved the Hammam baths. Overall really nice hotel, great breakfast, nice ambiance, clean and big room.

We spent 4 nights at this beautiful Riad.
Very peaceful & in a great location at the top of the Medina which made exploring on foot very easy.
A lovely breakfast each morning of breads and eggs up on the roof top.
All the staff were friendly and so welcoming but I must call out Brahim, who gave us a very warm welcome, told us all there is to know on the local area and really looked after us during our stay & at breakfast.
A wonderful stay. Thank you all.


We can also ecommend the spa & the service provided by Maryam &
Oumyma.
We booked the duo couples hamman & massage and it was sheer bliss.
Once I overcame my inhibitions of being half naked, with just the provided disposable knickers on, it was amazing.
The hamman left our skin so soft and cleansed. The massage was so relaxing and included a facial. It was a wonderful treat after a couple of hectic days exploring the Medina. It ends with a delicious, refreshing mint tea.
Thank you Maryam & Oumyma for making us feel so special & giving us renewed glowing skin!

Such a wonderful Riad - we loved it.

This riad is lovely, has mod cons and is situated in a lovely location, easy to get to all the souks and the taxi rank. However there are some areas for improvement bearing in mind that I have been to Marrakech twice before and stayed in local riads… on our arrival we were greeted warmly with refreshments but then were told that a staff member will be explaining the area on a map and this went on for quite some time which I felt was really unnecessary especially as we were not asked if we needed this information. We were quite tired, already had our days planned and booked museums and this was not needed. No other riad has subjected me to this and certainly not the way I would like to start the holiday. I had to ask twice to allow us to just get changed and start exploring the city.

Their breakfasts were not substantial, especially as a vegetarian who does not eggs, they did not cater enough. I had asked for some yoghurt and they did not have any on any of the days. Again in contrast to other riads who have provided a far more substantial breakfast. They also had real problems with their card machine which I found quite stressful to be honest, and I wasn’t the only English person who experienced this. Again other riads I’ve stayed at did not have this problem. They are issues with their plumbing from scorching hot to very cold.