Globales Condes de Alcudia Hotel in Alcudia

Supposedly had a "superior" room on top floor (despite requesting low level due to disabilities) nothing superior about it. Walls were dirty wiyh matks on them. Bedding threadbare. No wardrobe door just a cupboard with 2 shelves so couldn't hang full length clothes. Room supposed to be cleaned daily. Had to go reception as no toilet rolls. No kettle or drink making facilities in room. As per other reviews inside bar not open so have to do out in rain to outside bar to get drinks and come back in navigating slippery floor. Sunbeds are mouldy. No tables with any sunbeds around pool. Food cold unless you go minute restaurant opens as nothing keeping it warm. Small woman worker who drags feet everywhere burst out kitchen door into restaurant nearly knocking me flying when struggling to walk with a crutch carrying a hot drink. Looked at me as though I was to blame no apology! Drinks machines kept failing and having to report to fix. Room cards had to be reprogrammed twice in 4 days apparently due to being close to phones that wipes the signal according to reception. Rep was nice but aware of issues. Pool has broken tiles. There are loose slabs outside on way to bar. Not very safe with children as people use it as a street cut through. Complimentary shampoo and conditioner not provided. No plug for sink. Mosquitos were a problem in October with bites at night in room even tho door shut. A very run down hotel claiming to be 3 star on tourist tax

We are currently here, this hotel is not a good all inclusive, food always warm , thank god for the microwave, no balcony light asked at reception said against law to use them (lol) , the first night it was raining hard only one bar open by pool , so had to run across in rain to get drink , no waiter service no one cleans up , only ever one bar open by pool , no glasses allowed so have to drink out of plastic glasses , spirits very weak , room only has one plug under tv , toilet right by sink , so you have to manoeuvre around to sit on it , no plug for bath or sink , rust on bath , curtains soiled , decoration dirty , pool loungers dirty, , needs a total overhaul, asked about up grade had a look at a room , not worth the money just for a free standing shower , plug situation still the same , one plug under tv , if holiday had been cheaper than we paid then would be ok , but for an extra £200 we could have gone to Mexico , if you ever been there that’s what you call all inclusive, overhaul would come to alcudia again but not this hotel .

I don’t usually leave reviews I’m generally easy to please and not one to complain. So please don’t think I’m being overly picky or dramatic. But after spending 9 nights at this hotel in Port d’Alcudia, Spain, I felt compelled to share our experience to help future travellers make an informed decision. My partner and I booked a last-minute trip and weren’t expecting luxury — just a clean, basic 3-star hotel to use as a base while we explored the island. Unfortunately, what we encountered was far below even the most modest expectations. Room (0/5) We stayed on the first floor with a view of the street I refused to pay €25 per night extra for a so-called “sea view.” The room itself was tiny, poorly maintained, and dirty. There was nowhere to properly store our clothes no wardrobe shelves, not even a chair. The balcony was ironically larger than the room itself. The bathroom was especially problematic. The toilet is positioned so close to the sink that it’s difficult to use properly, especially for men. There was mould around the bathroom, and we had to leave the light on constantly due to the presence of insects, including cockroaches — some of the biggest I’ve ever seen. I left one (after killing it) in the corner to see if housekeeping would remove it — it was still there when we checked out. That should tell you everything you need to know about the cleaning standards. My partner was bitten during the night badly enough that his foot swelled and he needed medical attention. These bites clearly happened in the room, not outside. The mattress was incredibly uncomfortable like sleeping on rocks. We requested a replacement, which they provided, but the new one wasn’t much better. We also had a persistent sewage smell coming from the large vent in the room, especially when other guests used the bathrooms in adjacent rooms. They attempted to fix it by pouring bleach and pesticides into the drains, which just made the room smell toxic and unusable for hours. Thin walls meant we could hear absolutely everything from neighbouring rooms. Hotel Facilities & Maintenance (1/5) • Room door had to be slammed to close properly. A staff member attempted to fix it but couldn’t. • The pool was completely unusable. It was so small it looked more like a bathtub than an actual pool. Definitely not suitable for relaxing or swimming. Food (1/5) We tried the hotel food a few times but quickly gave up. Most dishes were cold, the plates and cutlery were often dirty, and overall quality was very poor. Both my partner and I ended up with upset stomachs after eating there. Entertainment (0/5) There was essentially no entertainment. No music, no atmosphere, nothing happening in the evenings. If you’re expecting any kind of lively or even basic hotel entertainment you won’t find it here. However, if you’re looking for something fun and truly enjoyable, we highly recommend Barco Nina in Alcudia Port. 10 stars and beyond! They have amazing food, great drinks,