We went here for the October Half term with Jet 2. Palma airport was very slow going through passport control and the. New checks were not in place. The airport staff were not organised as far as the transfers were concerned. Eventually we found out that we had to book in one desk to be directed to another where we were then told what bus to get on. Alas, no driver at the coach he had to be chased up by the Jet 2 Reps. when he did arrive he did not put one case under the vehicle himself we had to do our own! When we got to the hotel agin we had to get our own cases from under the coach. So a very disappointing beginning to our time in Majorca. On the way back we had a young female driver who lifted everyone’s cases in and out so not all lazy staff The hotel was recently renovated it was nice and clean. The staff were friendly. Restaurant food was good but be ready to have to queue for a table. There are a number of food cooking stations and the quality is good but it does on occasions create another queue. Rooms all have balcony’s however be aware young children could fall through the gaps. There are warning signs on the sliding doors saying that young children should be supervised. My 2 year old granddaughter definitely was not safe on it! Children’s pool is well laid out but the water is cold. Around 50% of all sun beds are out of the sun for at least 50% of the day. Other pools are clean but in October COLD with reasonable sun beds. Beach is child friendly although quite thin. Sun beds cost additional euros if you want them. Some table service available and tables are quickly cleared. Bars are very well run no restrictions on number of drinks etc. The sky bar is a good addition and the pool suitable for young children.