Grupotel Los Principes & Spa in Platja de Muro
Rooms and prices
Description
With a stay at Grupotel Los Príncipes & Spa in Muro, you'll be on the beach, a 3-minute walk from Playa de Muro and a 3-minute drive from Alcúdia Beach. This beach hotel is 2.8 mi (4.5 km) from Alcúdia Port and 10.1 mi (16.3 km) from Pollensa Port.
In this hotel 13 rooms, 5 floors.
The distance to the nearest airport is 44 km.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Garden
- Terrace
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Microwave oven
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Tour assistance
- Bike rental
- Billiards
- Mini golf
- Nightclub
- Sun Deck
- Ping-Pong
- Parking
- Free parking nearby
- Free Parking on Premises
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Seasonal indoor swimming pool
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Next to the beach
- Business center
- Fax and copy machine
- Conference Hall
- Table Tennis
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 130 m. It takes 2 minutes To the beach!
The distance to the sea is 170 meters
Street view
Video: grupotel los principes \u0026 spa
Map
Reviews
We did have a problem with leaking air conditioning and was told at reception it was condensation I refused to accept this as normality as it had a safety issue when entering the room and pools of water on tiles made it dangerous underfoot, after 4 attempts over 30 hrs from maintenance it got resolved we did receive a credit back to the room when I asked due to the fault and the inability to sleep because of the dripping. The other room booked was fine with no issues and located next door.
The proximity to the bus to Palma, beach access on the doorstep and a few places to have a drink is excellent
One improvement the hotel could make is the step that leads to the beach the ones inside the hotel perimeters slope forward and have nothing to hold onto making it difficult for elderly guests or anyone with mobility problems
Overall I would stay here again but only on B&B so there is a change up in food options.
Room was immaculate, very clean only problem was we’re room was situated at back of hotel was fine but when staying again would ask for pool view but beautiful hotel ideal on beach
Super food for breakfats and the dinner.
I’ve had a really high hopes for this hotel. However, as soon as we’ve arrived in the hotel room, a huge mold in the bathroom ceiling welcomed us. We’ve talked to the receptionist and asked if we could change to another suit, the receptionist surprisingly said “mold is common in Mallorca since it’s very humid. I’ll send someone to clean it”.. Like, what the heck? not a mold expert but pretty sure what’s causing the mold is from the other side of the ceiling meaning, the ceiling has been exposed to water for a long time! We’ve tried many times and asked if we could change room, but failed. The person who cleaned the bathroom used a mop to remove the visible mold.
The dinner part also made me felt incredibly disappointed. FIRST: Saw a cockroach crawling on the food, a lot of other guests saw it too..after telling the chef the personel quickly removed the cockroach but not the food it crawled into.
SECOND: One chef who was grilling the chicken was using the same thong for the raw chicken and cooked chicken when serving the guest. I’ve informed the chef that using the same thong for raw and cooked chicken can cause cross contamination to the food.(this made the chef mad and argued that it was ok to do so). The next day he was being rude and could see/hear him talking to the other chef pointing at me(he did not know I speak spanish btw).
THIRD: my husband asked for new beach towels (on sunday u can change towels). The woman incharge made a scene and scremed in front of my kids.
My partner and I would both do again and recommend.
our chains and bracelets got stolen from our bedside table. My girlfriend and I didn't put these in our safe since we always locked our doors anyways and didn't think it would be necessary (it wasn't expensive jewelry, but things with big emotional value like our valentine's presents). We assume the cleaning personal took it, since the hotel doesn't care about anything that is not in the safe.
And that wasn't even everything: I am also missing (my favourite) Hoodie and a Powerbank. Also not the most expensive things, but still they were taken out of our apartment.
Adding to that my girlfriends favourite shell that she found on the beach got taken off of our porch.
Way to many things just disappeared and ruined our experience.
The Hotel on itself was okay, but not exactly worth 4 stars and there are way better Hotels around here.
Just please don't go to this Hotel.
Frequently asked questions about Grupotel Los Principes & Spa
How much does it cost to stay at Grupotel Los Principes & Spa?
The cost of living in Grupotel Los Principes & Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Grupotel Los Principes & Spa to the nearest beach?
It takes 2 minutes to reach to the nearest beach.
Is there a pool in Grupotel Los Principes & Spa?
Yes, there are Heated pool, Pool cover
Is there anything special for children in Grupotel Los Principes & Spa?
Grupotel Los Principes & Spa offers Children's playground, Kids' club and Mini golf specially for kids
What are the check-in and check-out times at Grupotel Los Principes & Spa?
Check-in at Grupotel Los Principes & Spa is possible from 14:00, check-out is until 12:00.
Does Grupotel Los Príncipes & Spa have a pool?
Yes, Grupotel Los Príncipes & Spa has a swimming pool for guests.
Are pets allowed at Grupotel Los Príncipes & Spa?
No, pets are not allowed at Grupotel Los Príncipes & Spa.
What’s the cancellation policy at Grupotel Los Príncipes & Spa?
The cancellation policy at Grupotel Los Príncipes & Spa depends on your room type and booking terms.


































































