Hipotels Gran Playa de Palma in Playa de Palma
✅ Rooms are very clean and stylish, with many having balconies and sea or pool views ✅ Staff are praised for their friendliness, professionalism, and prompt responses, especially at the front desk ✅ The hotel provides excellent pool facilities, including a heated indoor pool and a large outdoor pool with plentiful sun loungers ✅ Dining receives high marks for quality and variety, especially fresh fish and meat dishes at the buffet restaurant ✅ Guests appreciate the hotel’s modern design and well-maintained grounds ✅ Convenient beach access and availability of sun loungers and umbrellas at the pool free of charge ❌ Some guests report noise issues from nearby nightlife and beach party crowds, which can be disruptive at night ❌ Air conditioning in some rooms has been reported as ineffective or not cooling sufficiently ❌ Strict dress code in the main dining room requiring men to wear long trousers in the evening ❌ Smoking policy is strict with very limited designated smoking areas, including bans on balconies and most outdoor spaces ❌ Extra charges and policies related to children and additional guests have caused confusion and dissatisfaction in some cases
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Description
Hipotels Gran Playa de Palma is a four-star hotel built in 2017, featuring 368 rooms spread over six floors. The hotel offers a variety of room types including double rooms, junior suites, and suites, many with balconies and views of the pool or sea. Guests have access to two pools—one heated indoor and one outdoor—plus two bars and a buffet restaurant. Free Wi-Fi is available throughout the property, and parking is available for a fee. The hotel’s facilities include a fitness center, spa with Turkish bath, sauna, jacuzzi, and massage services at an additional cost. The décor is modern with a pastel palette, and the atmosphere is relaxed and welcoming. Guests often praise the clean rooms, comfortable beds, and attentive service, with some noting the quick response of staff at the front desk. This hotel combines modern comfort with proximity to the beach and local amenities for a convenient stay.
Location
Located in the resort town of El Arenal, Hipotels Gran Playa de Palma lies approximately 4 km from Palma de Mallorca’s Son Sant Joan Airport and 15 km from the city center. The public sandy Platja de Palma beach is just 250 meters away, separated by a promenade. Nearby dining options include the Mas PocoLoco restaurant 274 meters away with a 9/10 rating, and Megapark Mallorca 316 meters away, known for its large indoor space and entertainment. Guests can easily access the airport via a bus stop nearby, with about a 20-minute ride. The hotel’s position offers a balance of beach proximity and local nightlife, though some reviews mention noise from nearby bars, especially late at night.
Tips
- If you plan to dine in the main restaurant, note the dress code requires men to wear long trousers in the evening.
- Consider requesting a room with air conditioning checked in advance to avoid cooling issues.
- For beach days, bring cash to rent umbrellas and sun loungers as these are paid extras on the beach but free at the pool.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 08:00-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Electric car charging
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Free Wi-Fi
- Airport transportation
- Car rental
- Transfer services
- Spanish
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Hiking
- Sun Deck
- Parking
- Garage
- Indoor Pool
- Outdoor pool
- Pool facilities
- Next to the beach
- Business center
- Conference Hall
- Fitness facilities
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 350 m. It takes 5 minutes To the beach!
The distance to the sea is 370 meters
Video: Hotelcheck: Hipotels Gran Playa de Palma & Playa de Palma Palace ⭐️⭐️⭐️⭐️⭐️ Mallorca (Spanien)
Map
Reviews
Walked into my room and immediately gasped: the bed’s so fluffy it feels like sinking into a cloud, the decor’s that cute breezy vacation vibe (every corner’s an Instagram flex📸), and even the bathroom toiletries smell like a fancy perfume—my skin was glowing after using ‘em.
The service? Chef’s kiss x2. The front desk girl had the sweetest smile ever, and when I forgot my room key? She showed up in LESS THAN 2 MINUTES, talking in that soft, cozy tone the whole time. Felt like I was being doted on by a friend🥺
And the location? Immaculate. Step outside, and you’re 2 seconds from the beach—wind in your hair, sand between your toes… pure bliss. Wanna grab a snack or drink at night? There’s tons of cute little bars and dessert spots nearby. Total “zero-effort vacation” vibe💃
This hotel turned my trip into a princess-level glow-up—I’m already brainstorming when I can come back.
Need me to tweak this to make it sound even more casual and vibe-y?
Came for 20th anniversary for a few days. The restaurant was amazing, fantastic service with a superb choice of food. Freshly cooked fish and meat were really 5* . I couldn't of wished for a better experience in any way. I've never been to a better managed hotel. Even the poolside toilets were immaculate and no different to those indoors. A real 5* experience. The poolside bar service was good and the drinks reasonably priced. The town is quite the party venue. However the hotel and pool ooze tranquility and relaxation. An oasis in an otherwise busy area of the city
The staff are a real credit to the hotel. They are warm, welcoming, and highly professional, speaking multiple languages and always ready to assist. On arrival, we were greeted with a glass of prosecco, which was a lovely touch.
Breakfast and dinner were of a very good standard – both tasty and well-presented. While the selection can become slightly repetitive over a longer stay, the quality remains consistently high. Service in the restaurant is attentive without being intrusive.
Highlights
• Excellent location, just a short and easy walk to the beach, where sunbeds are available for hire (€18 per day).
• Large, clean outdoor pool with sunbeds still available even at midday in August – a rare and welcome surprise.
• Well-managed hotel with smooth, efficient check-in and check-out.
• Proximity to the bus stop for easy access to the airport (around 20 minutes by bus).
• Beautifully maintained grounds.
• Predominantly German clientele, but with a relaxed and friendly atmosphere.
• Continued use of the pool after check-out, plus access to a locker and shower room (likely part of the gym), which is ideal before travelling.
• Modern indoor pool, spa facilities, and a compact yet well-equipped gym.
Points for Consideration
• The dress code in the main dining room requires men to wear long trousers for dinner, whereas women are free to wear much more casual attire. While we appreciate the intention of maintaining a smart evening atmosphere, a consistent standard for all guests would feel more logical and fair.
• The majority of daytime entertainment takes place at the neighbouring Hipotels Gran Playa de Palma, on the same site. At the Playa de Palma Princess pool, games, inflatables, and diving/jumping are not permitted, which may be a consideration for those seeking a more lively poolside environment.
Overall, this is an exceptionally well-run and attractive hotel, offering high standards of service, comfort, and cleanliness. It is ideal for those seeking a modern, relaxing environment close to the beach and local amenities, with the added benefit of excellent facilities and professional, friendly staff.
Would I stay again: yes
One small point of criticism would be the rather strict smoking policy. In the entire pool area, there was only one small designated smoking corner, and smoking or vaping was also not allowed on the balconies. While we completely understand the no-smoking rule inside the rooms, we feel that the outdoor areas could have more clearly separated smoking and non-smoking zones, so all guests can relax comfortably according to their preferences.
All in all, it’s still a top-notch hotel with excellent service — we would definitely return!
We were a bit disappointed with the location / proximity to the drunken chaos at the beach and distance from the old town. Just something to be aware of if traveling from far away - make sure you do your research on this location!
Again, the hotel itself is beautiful and we would highly recommend the massage / spa services! However, trying to find decent dining options and activities within walking distance from the property was near impossible.
Lovely stay, hotel were very welcoming and friendly.
Only in Palma 48 hours and chose the perfect hotel
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hipotels Gran Playa de Palma
How far is Hipotels Gran Playa de Palma from the beach?
The hotel is approximately 250 meters from the public sandy Platja de Palma beach, separated by a promenade.
Does the hotel have a restaurant and bar facilities?
Yes, there is one buffet restaurant and two bars available on the hotel premises.
Are pets allowed at Hipotels Gran Playa de Palma?
No, pets are not allowed at this hotel.
What wellness facilities are available at the hotel?
Wellness facilities include a heated indoor pool, spa services such as Turkish bath, sauna, jacuzzi, and massage services, all available for an additional fee.
Is parking available at the hotel?
Yes, parking is available but it is subject to an additional charge.






















































































































