Gran Palas Hotel - Spa Incluido in La Pineda
✅ Excellent spa included in the price with heated indoor pools and multiple water pools ✅ Spacious, clean rooms with comfortable beds and good shower/bath facilities ✅ Friendly and helpful staff, particularly praised are restaurant staff and reception ✅ Great location very close to the beach and public transport ✅ Varied food options with buffet and a la carte menus, including healthy and indulgent choices ❌ Several reviews mention the hotel not fully meeting 5-star standards, citing outdated equipment and inconsistent cleaning ❌ Some guests experienced poor service at reception and lack of concierge or bellboy service ❌ Limited restaurant and bar options out of season with many closed facilities ❌ Noise disturbance from events with lack of communication to guests ❌ Complaints about Wi-Fi quality and absence of advertised minibar snacks and ironing facilities
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Description
Gran Palas Hotel - Spa Incluido is a 5-star hotel constructed in 2009, located in La Pineda on Costa Dorada. It features 102 non-smoking rooms including classic, family, suites, and accessible rooms with sea views available. The hotel offers a wide range of facilities such as four outdoor seawater pools, one heated indoor pool with jacuzzi, and a spa center with sauna, hammam, yoga, pilates, and massages (some paid). Dining options include one main restaurant serving international cuisine with buffet and a la carte options seasonally, plus three a la carte restaurants specializing in Mediterranean, Japanese (Fridays only), and grill cuisine. Families will appreciate the children’s club (June to September), two kids’ pools, playroom, and babysitting services on request. The hotel has 11 conference rooms and various bars including a disco bar. Free Wi-Fi is available throughout the property. Expect modern, spacious rooms with amenities like air conditioning, safety deposit boxes, and daily housekeeping. Pets are not allowed.
Location
Gran Palas Hotel is situated just 100 meters from Platja de la Pineda beach, a public sandy beach with paid umbrellas and sun loungers. The hotel is 9 km from Reus Airport (REU) and about 10 km from Tarragona city center. The tourist center of La Pineda is only 200 meters away. Public transport is convenient with a bus stop 50 meters from the hotel and a taxi stand 100 meters away. Nearby amenities include restaurants within 100 to 250 meters, a supermarket 250 meters away, and a pharmacy and ATM both around 500 meters. The hotel is also 3 km from Salou, a popular resort town.
Tips
- If you plan to use the spa, note that towel returns are monitored with a €15 charge for unreturned towels.
- Booking during the low season means limited dining and entertainment options as some facilities close.
- For a better sea view, request a room on higher floors, as lower floors may have obstructed views.
- Bring adapters or confirm Wi-Fi speed if you rely heavily on internet connectivity.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of €100.00 (approx. US$117.80) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:30. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Free Wi-Fi
- Car rental
- Airport transportation
- Spanish
- German
- Russian
- English
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Bike rental
- Billiards
- Mini golf
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Water fun
- Seasonal outdoor swimming pool
- Pool facilities
- Public beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Table Tennis
- Snorkelling
- Golf course
- Fitness facilities
- Gym
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 330 m. It takes 5 minutes To the beach!
The distance to the sea is 190 meters
Video: Gran Palas Hotel - Spa incluido, La Pineda, Spain | Holidays In Europe
Map
Reviews
it’s a lot more quiet than your usual holiday hotel, which isn’t a bad thing. That being said we did visit mid October so I would imagine it to be busier during the summer.
The food was excellent, loads of variety and also healthy and unhealthy options! It was a little bit of a stretch for a fussy eater in my group but that’s not the hotel’s fault.
The room (twin) was huge, the shower and bath were great, the beds were super comfortable. Everything was clean and fresh.
All of the staff I spoke to were very nice and helpful. I’ve read the opposite on here before but I can’t see that being the case- perhaps some people are never happy?! Anyway, there was a lady in the restaurant (I think Monica) who was great, super happy and joking about with my son!
The spa pool was really good to use when the outdoor pool was like an ice bath! We played padel on-site for a small deposit on the equipment.
Great holiday, very nice staff, super clean hotel, nice food, good location.
Thank you for treating us so well. I will be definitelly back at least 1x a year🫶
However, the food was quite disappointing. There were few options, and the meat was usually cold, as it seemed to be prepared in advance and left out. The same applied to breakfast — the omelets were pre-made and not served fresh. It might be because it’s a quieter season, but still, the quality could be improved.
Overall, I’m satisfied with the stay, but the restaurant definitely needs some improvements.
I also had a few issues with the room, which i complained about.
It took a few days but i was moved onto the third gloor. This room was much better with a view of the beach from the balcony and a sink in the bathroom, not in the main bedroom as my previous room
Melina the manageress arrangeg the move. So thank you.
This hotel was very quiet, and quite different to what was advertised on Love Holiday.
Good points:
-We landed in Reus airport, only 15 minutes transfer time.
-The hotel looks nice (but it’s not 5 star).
-The room was a good size & clean.
-All the staff were friendly.
-Free WiFi
-Free access to the Spa (not treatments though, they’re around £55 each) and indoor pools which were heated.
Bad points:
-Exceptionally quiet as we went at the end of the season (September/October) so most things were closed. It could’ve been advertised on their website as we didn’t realise.
-There wasn’t much entertainment; 1x karaoke and 1x dance/show. Both less than 30 minutes and catered for the French tourists.
-The hotel only seemed to cater for French tourists, we felt excluded as English tourists.
-There isn’t such a thing as ‘all inclusive’ you only get certain drinks included till 11pm and it’s the cheap stuff!
-There was only 1 restaurant open; the main restaurant, which serves the same basic food and drinks every day.
-The al a carte restaurant was closed. We planned to book this for my birthday while we were there so, we were disappointed.
-All the snack bars were closed.
-No access to the beach from the hotel, there looks to be some sort of building works going on.
-There wasn’t a mini bar in the room as advertised.
-There wasn’t an ironing board & iron in the room as advertised.
-There wasn’t a holiday representative there to guide us or inform us about the area and where to go etc.
Overall, we were disappointed with the hotel and what it didn’t offer. There were no mention of the closures of most of the restaurants and bars etc, until we discovered this ourselves.
We paid £2,200 for 2 adults; it certainly wasn’t worth that money. This was partly our fault as we should’ve researched the area a bit more carefully.
We wouldn’t rush back to return to that hotel, and we’d probably avoid La Pineda as it quite out of the way with very little to do.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Gran Palas Hotel - Spa Incluido
Are children allowed at Gran Palas Hotel and what facilities are available for them?
Yes, children can stay in some rooms with possible additional fees. Facilities include a children’s club (ages 2–12, June to September), two kids’ pools, a playroom, children’s menu in the restaurant, high chairs, and babysitting services on request (paid).
Is the spa included in the hotel price?
Access to the spa and heated indoor pools is included in the hotel price, but specific treatments like massages and thalasso are charged separately.
What types of rooms are available at the hotel?
Room types include Classic Economy Single room, 3 Double Family room, 3 Double Family room with sea view, 4 Double Family room with sea view, Classic Double room, Classic Double room with sea view, Mediterranean Suite, Grand Suite, Duplex with sea view, and Quadruple Duplex.
How close is the hotel to the beach and local transport?
The hotel is 100 meters from Platja de la Pineda beach. The nearest bus stop is 50 meters away, and the taxi stand is 100 meters from the hotel.
Are pets allowed at Gran Palas Hotel?
No, pets are not allowed at this hotel.
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