Hotels in Basque Country

Great place with perfect location to see the sights of the city. Very clean, tidy, comfortable rooms. Excellent breakfast with vegetables, cheese, meats, fruits to enjoy.

Great hotel right in the center of Bilbao. The museums are about a 10-minute walk away, the historical center is 10 minutes in the opposite direction. A bit pricey, but you can get a good deal if you’re flexible

Great breakfast with many choices of food & very comfortable atmosphere. All hotel staff provide very good & professional services, especially the reception & the technical staff. The lobby lounge “EL Hall” is excellent, we were there everyday.

Very nice hotel, great breakfast

Everything was perfect, good service at reception, excellent room, they upgraded it and my requests were attended to, phew, I am totally satisfied, very good and if I return to Bilbao we will repeat.

My stay in Decembre 2024 was just as wonderful as it was awful. The lobby the rooms and the whole interieur is very beautiful and clean. I slept very well in the comfortable bed with plenty of pillows. The service and the breakfast were outstanding. The hotel is very well located next to the river and in walking distance of the Guggenheim Museum. The down Side: in the night it sounded like the furniture...

The front desk staff were incredibly friendly and welcoming, and they even helped carry our luggage to the room. They provided excellent service in English. The room was also very comfortable and clean. Overall, it was a very pleasant stay.

The hotel is famtastic. The staff super. Location is perfect. I gladly recommend!

Their service is awesome! Price is reasonable for location and cleaness. You should try the breakfast.

wifi connection was difficult, terrible view from the room

the beds were comfy staff members were professional

Best hotel I have stayed!!! Thank you very much for every detail specially for the baby. There was a cot, baby bath, all bathroom amenities for the baby and ever to milk heated! We truly appreciate this! Better hotel than 5star hotels in Barcelona, London and Madrid!!! The concierge team were so helpful too :)

I have stayed at several Meliá Hotels. You will never be disappointed. Rooms, staff, locations, food, amenities are outstanding. Suits all from families to solo travellers. You get what you pay for. Parking is available.

Excellent stay at Meliá Bilbao. The staff were incredibly helpful and welcoming throughout our visit. The hotel is extremely clean, very comfortable, and in a great location, with easy access to both the tram and metro. Breakfast was excellent, with plenty of choice, and the team were particularly good at accommodating dietary requirements, including gluten intolerance. Overall, a very pleasant and...

It has very good location that’s close to most attraction points. Staff were very helpful and supportive. parking should be free for such 5 stars hotel as you will never find a spot outside and all parking areas are expensive.

Stayed for two nights at the Melia. The hotel is ideally located : in between a shopping centre and a park, 10 minutes from the museum, 15 minutes from the bridge, and about 20 minutes from the city centre. The rooms are spacious and clean, the bed comfortable. The staff is friendly and helpful. The swimming pool is heated but do not expect it to be super hot, it was chill mid November. The breakfast...

Excellent hotel with the option of valet parking. Well located. Large room with all facilities. I highly recommend that hotel.

Spacious rooms that are clean and comfortable with bathrobes and slippers. A separate bathtub and shower. Actual facecloths and double sinks! Overlooks a park and river. Shopping centre across the street and 15 min lovely walk along the river to Guggenheim museum. Heated outdoor pool that is small and covered, a sauna and work out room. Great breakfast buffet. Hotel was newly renovated last year...

The hotel located on a hill that it’s easy to walk down to the old town,but it’s better if you go back by bus. The gym is well equipped,you can really have a nice workout.

Too far from town and no traffic after 11:00

The location is not far from the city but not too far. What I like is that the room is spacious, clean and the breakfast is very good and delicious.

Very good, great view; friendly service!

I believe this is one of the best hotels in Bilbao. The rooms are big and clean. I reckon most rooms get a view of the Nervion river. The breakfast is varied. The location is great, as you can either walk, drive or take public transport to the city center or to Guggenheim. The service is lovely, with the staff being helpful and polite. Thank you! S.P

We really enjoyed our stay here. The room was comfortable, if a little spartan, with the most enormous bed we've ever seen! The staff were friendly and diligent and the breakfasts were excellent. In the evenings we were very impressed that the bar did not charge silly prices. Criticisms include some sort of light installation in the room that it seemed impossible to turn off at night without removing...

The air con only works certain months a year so when is a really hot day the rooms get so warm, got offered a fan instead.

Modern stylish hotel with very clean and comfortable rooms.Staff were efficient and helpful,facilities were impressive especially the gym. Very pretty walk to the beach,10 minutes or old town,20 minutes

The balcony was huge, the room was well-arranged, the breakfast was plentiful, and the service was excellent. The bathroom light was voice-activated, and you could see the city night view from the balcony. Overall, I was very satisfied.

very clean place. lovely stay. a bummer pool is only open during summer.

Large hotel, about 5 minutes walk to the beach, 20 minutes to shopping area. Large underground parking with plenty of e,ectric charging bays. Reception large with bar and restaurant and three staff seemed to be on duty. Room pleasant and clean/tidy with all you may need including a decent outside balcony with table/chairs. Good power shower and well equipped bathroom. Not the hotels fault, but I just...

I had the best experience corresponding with Manuel. As soon as I entered the hotel he made me feel welcome, valued, and comfortable. His service was exceptional as he genuinely cares for his guests. Thank you for making my time in San Sebastián so amazing!!

Very good place and clean comfortable amenities. Greeting there from the highway it was very easy.

The room is large and clean. Location is fine, close to a metro station. If you arrive with luggage, I’d recommend taking metro instead of bus.

Great place and the hotel was also very clean and nice. Staff were helpful

I don’t recommend this hotel since you have to pay 20€ per person for using inside pool, 😑 and although the weather is quite warm on October more than 26C, the outside pool was closed. the room floor was damaged and has a laud sound when you walked. Hotel crews were friendly but totally it doesn’t worth to pay for this hotel. Breakfast was normal and nothing different from a 3stars hotels. Regarding...

Very clean hotel , good location with metro nearby for city centre. Great choice at breakfast. Be mindful you do have to pay for the gym/sauna

The only disappointment was the low water pressure and the inability to dispense water for bathing which it might be specific to the room.

The location is fantastic for me. And the bedding is 👍. However the facilities are tooo old in the room. Definitely not worth the price and 4 start.... even The heating system was full of rust. AC is not working sometimes also you don't know how is it controlled. BTW wifi is not working for Whole hotel 😑 .... overall it's ok.

Good food including the breakfast. Staff were helpful. Only slight issue was the ownership changed during our staff, and the room keys didn’t function on day so we had to go back to reception to get the new keys

It is located in the middle of downtown Bilbao, within walking distance of almost everything you want to do or see around town. It is very modern, with a nice breakfast and lunch restaurant and, at night, a coffee shop and bar with an outside garden. The rooms are very nice and well-decorated.

Spacious room and nice facilities.

It is in the heart of the city and near to main station in Bilbao. You will get public transport in a walking distance from the hotel. Rooms are cozy and comfortable. 15mins away from Airport. For Breakfast they have vegan options too. Good service and polite staff.

A lovely hotel with well appointed rooms. Service isn't as good as other places. Phones take forever to answer. The WiFi is beyond bad, not a place for business or anything remote. Had to abandon several Teams calls and start using my phone's hotspot (pretty unacceptable since the pandemic).

The hotel is very well located very good amenities and super clean.

Great Hotel, nice staff, some good restaurants right outside. A little outside of the old town, but a pleasant walk along the beachfront

Nice hotel We stayed here a few night and really enjoyed it. The rooms were big enough and it was fairly good value as San Sebastian tends to be really expensive especially in Summer. The hotel was not really walking distance from town center for us, but it was not a problem as we had the car. If we are back in San Sebastian we would definitely come back here.

Great location, 5-10 minute walk from the beach,the opposite side to old town. About a 40 minutes walk into old town, however there was so many restraunts in the area. Service was fab, when we got there, we thought the room smelt a little damp, ask to change and they swapped us immediately. On day 3 we found out about the app they have, where you can order basically anything, from cutlery, to phone...

Good location, very accommodating for dogs. We brought our GSD with us and all the staff were very welcoming. Room service was fantastic. Parking rates are high but expected given the demand and space. Street parking is available if you manage to get it. However the GM dog rates are very high compared to other hotels in both Spain and France, they're half the cost everywhere else we have stayed which...

The room was reasonably clean and new, but the value wasn't great. It was just over 20 square meters, and even with a small bed, it was packed. It cost over 3,000 euros a night without breakfast, and parking was an additional 20 euros. Perhaps the price was too high when I booked it, but booking at the last minute was a bit lower. This is a popular tourist destination, but the hotel wasn't fully booked...

Excellent breakfast. Definitely take that.

Excellent breakfast. Definitely take that.

It's within a 10-minute walk from many of San Sebastian's most fun bars! It's also a great location, just a 10-minute walk from the bus terminal to the airport! The rooms were clean, and I'd definitely stay here again if I visit San Sebastian again.

What a great place to stay. Thanks to all the staff who helped make our time here memorable. The servers who worked breakfast, those in the bar during the evening, and the concierge all added to a great experience. Thanks again.

Great hotel. The staff are very kind and friendly. I thank them all for the reception, the restaurant and the guards. I'll be back to him soon

Spectacular room, guests services and amenities. The location is perfect on the river for old town, new town and Gros. It is a very quick and easy walk if you are planning for time on the beach as well. I walked with a chair and bag and was at beach in 5 minutes. I would choose this property again over a property just to be directly on the beach. The rooms were very spacious. We were surprised at the...

Clean rooms, convenient location right next to bus station.

Overall, a positive stay, fitting for a 4-star hotel. The hotel boasts a modern image, good organization, and a comfortable level suitable for both leisure and business trips. Pros: • Strategic location next to San Mamés Stadium, with good access and efficient connections to the city's main attractions. • A new hotel with modern and well-maintained facilities. • Comfortable, quiet, and functionally...

The hotel is conveniently located right above the Bilbao bus station, making airport access incredibly easy. It's a great location, with Chinese restaurants and supermarkets nearby.

Location is great, easy access to the bus station where you can find buses to San Sebastián, Santander and airport. Also the hotel is close to the stadium. Room is large and clean but we were running out of shampoo on the first date. It seems that they didn’t refill the shampoo before we checkin. The room design is a bit strange to us which showering room& the sink are separated from the toilet....

Nice hotel, great interior. We had quite some hairs in the room from the precious guests unfortunately. Also check in took forever, due to a long queue.

I probably would not stay there again, very overpriced hotel with low service level, the lady literally throw the plate with the omelette on my table during breakfast and no word, nobody ever asked how was my stay zero basic service elements. When I collected my bags from them , the bag was dity. :(

Really bad exprience for this level of hotel. We have stayed in an upper level room, supposedly a more expensive room for 3 night stay, but it the time with cold bath water, not even once we had hot water. Also, the level above is the rooftop (we were at the 6th level) and It isn’t very well constructed or isolated, as it is all the time, even at night, with all the noise of furniture dragging, like...

Excellent hotel with a convenient downtown location! The value for money really impressed me. Highly recommend!

The staff were pleasant and welcoming, and the breakfast was very good. The only slight drawback was the cleanliness of the room and bathroom upon our arrival. However, I would recommend this establishment.

The hotel has an excellent location, directly opposite the railway station and only a short walk from Zazpikaleak. The staff were very polite and attentive. I had a problem making the reservation, but they upgraded me to a superior room. They also recommended places to visit and explained the various events taking place during Aste Nagusia. I really liked the room decoration and design, with a modern...

Decent enough experience. I quite liked the spa, which was nicely set out with a good sauna. The rooftop bar and restaurant is a nice touch; we set out for our nighttime activities from here which worked well. Quite slow check in but overall good experience.

Surprised to see the negative reviews here as this was not our experience at all. Very comfortable rooms with a good breakfast buffet and excellent central location. The air conditioning worked very well, despite the heat wave that was tormenting much of Spain (including Bilbao). Nice bathroom and comfortable beds. Great place to rest a couple of nights during our Camino walk.

Clean convenient, good location, peaceful environment and a short bus ride from the city centre.

Amazing stay! Great location near nature and only 15 minutes from city. Nice interior, helpful personnel and best breakfasts!

Honestly, I think even 3 stars is too much! The hotel's location isn't great; it's in the suburbs of San Sebastián, and driving in requires a long detour due to the one-way street. However, the hotel's environment and decor are elegant and grand for a 4-star hotel in Europe, that's about it! First, the housekeeping staff weren't thorough, and the cleaning was sloppy on the following days. There was...

The room is very stylish and has a beautiful viewing platform. It's nice to sit there and drink a cup of coffee in the morning, which is refreshing!

The hotel is in the suburbs. A bit remote. It's not very convenient to go to the supermarket. But the hotel has its own restaurant and bar. There is a local restaurant about ten minutes' walk away, which is also OK. The swimming pool is not big, but the atmosphere is good. The bed in the room is also very comfortable. It meets the four-star standard. Generally speaking, it is suitable for people who...

Too far from town and no traffic after 11:00. The hotel is surrounded with different hospitals but quiet  all the time!

Good location and wonderful experience in Bilbao.

The room was very hot, the heating couldn't be turned down, and the air conditioning didn't work. Great parking, so-so breakfast, slightly dated rooms.

The room was very hot, the heating couldn't be turned down, and the air conditioning didn't work. Great parking, so-so breakfast, slightly dated rooms.

⭐ We stayed at Hesperia Bilbao for 8 days during a rainy November. Special thanks to Mdm Itziar Calderón, the Front Office Manager, who was exceptionally professional, helpful, and considerate. She made our stay stress-free and was always ready to assist whenever needed. Overall, our experience was enriching and satisfying. A couple of suggestions: adding more greenery and diversifying the breakfast...

I recently stayed at the Hesperia Bilbao. Upon arriving, I realized that I had made the reservation for the wrong date and through a missleading third party website (that poses as the official website). The staff at the hotel were extremely helpful and kind, and helped us resolve our issue. Our stay was pleasant and comfortable. The hotel is also ideally situated in the center of Bilbao, right on the...

Hotel Hesperia Bilbao is a good city hotel — not fancy, but comfortable and with a decent location that makes it easy to explore the city. The reception staff were very welcoming and helpful, which gave a great first impression. The only downside was that the person behind the bar could have been as friendly as the reception team. Overall, a pleasant stay and a solid choice for a city break.

Room large. Hotel turns on heat at 7;30pm. Food is excellent. Good wine choices at fantastic prices. Immediate responses to any questions with a good solution.

I had a wonderful stay from October 14-23, 2025. The staff was great, helpful and friendly. My room was spacious and amenities were good. Breakfast was excellent with plenty of choices. The local cheeses and ham were very tasty. There was a nice variety of breads and rolls, as well as some lovely sweets. I loved the fact that I could brew my own tea. The hotel is in a great location. There is a beautiful...

It's located in front of the soccer stadium, so it's easy to find and convenient for people who like to walk. The staff were very friendly.

Well Located But Disappointing Hotel is well situated on the Grand Via. Parking is ample. Service is questionable. Breakfast is way over priced for the quality. The biggest problem, however, is the room. The temperature in Bilbao was warm and the air conditioner was insufficient. Even after requesting, they keep turning off the air conditioner. Every time we leave the room. Given the air conditioner...

Excellent hotel. Full range of services. Breakfast is varied and delicious. There is even wine and champagne. From 5 am there is a mini breakfast in the bar. Checked in in the morning without extra charge. The rooms are spacious, clean. There is a kettle, coffee machine, minibar.

It was beautiful and relaxing!

This is the best hotel we have stayed in for the price I’m so glad we chose this one as it was a very comfortable room huge twin beds, very comfortable mattresses, pillows and bedding. One comfy arm chair plus desk chair, suitcase stands, glasses, mugs, kettle etc mini fridge , bottled water provided, excellent shower with quality fittings. Very quiet room and excellent location for the city centre...

good location, close to the old town

Great location to see the sightseeing of the city in center . Breakfast large choice and good service as well . My kids love the breakfast.

The hotel gives us a room with a very small window with no construction view, but it is still acceptable. It is close to metro and city center, so the location is quite good. The breakfast is a bit disappointing and is definitely not a 4 star hotel standard. The hotel seems to be quite small surprisingly…Some hotel staff is very rude but most of them are nice.

Fantastically located hotel. Near the Guggenheim and shopping and the old town. Really comfortable beds. Quiet rooms. Complimentary bottled chilled water every day in the room. Lovely Nuxe amenities that smell gorgeous. Breakfast was very comprehensive and delicious, including made to order omelettes. The staff were very nice, welcoming plus responsive and helpful. Very popular pizzeria opposite....

Great location! Excellent restaurants around (remember to try Demaio fresh made pasta with organic ingredients in front of hotel!). Walking distance to metro station to access Bilbao estacion de autobuses, shopping galore! Highly recommend this hotel! Big room, big bathroom as in USA standards!

Everything was perfect, especially considering it was one of the cheapest options available. The hotel offered great value for money, with clean rooms and good service. It is located a little distance from the city centre, bus station, and train station, but it was still manageable and worth it for the price. Overall, a very good stay and I would recommend it for budget travelers. ⭐👍

Great location, nearby to SanMames stadium, and different streets full of bars with tapas

Professional and very friendly service. Excellent location in the center of Bilbao and very close to public transport. I highly recommend this hotel.

We were there for one night. The reception lady was not at all friendly. The cards they gave for the room didn’t work and I had to keep going to the reception to change the cards. The room size was good but views were not. Bathroom was very small. Would not recommend for a long stay.

We booked a Double Room but were given a Standard Room with a bed far too small for two people. The room and bathroom clearly didn’t match the advertised category. The difference was noticeable in comfort and layout. This is misleading and disappointing. We’ve requested a refund for the price difference but have yet to receive a fair resolution. Would not recommend booking here unless the hotel improves...

Good location, you can get main sites by walk. Room is quite and clean, very comfortable bed and pillow. Breakfast is average. Omelette was cold and too salted. We ordered fried eggs, but it was full of oil. But if you don’t eat eggs- you will enjoy this breakfast.

Very friendly service and a great location

Without any hesitation, this was the best hotel I've ever stayed in. The room was spacious and clean, and the bed was incredibly comfortable. The breakfast buffet had a wide variety of delicious food, and I ended up eating much more than usual. If I ever come back to San Sebastian, I will definitely want to stay at this hotel again.

The hotel room was quite large, with a super big bed. One of the hotel staff was very nice, but they accidentally took my luggage to another room, which startled me. Luckily, they retrieved it for me. There are a few parking spaces in front of the hotel, which saves you about twenty euros in parking fees, as there's an extra charge for the hotel parking lot. The hotel is very close to the nearby market...

The hotel is very well located. Great view from the rooftop. The room is clean and spacious.

Great location and views. Easy access to the city and beach.

It was very clean. The bathtub was deep and spacious, so I was able to relax. The only thing that was difficult was that we had to climb a long flight of stairs due to a lack of confirmation on our part before checking in, but there was actually an elevator leading to the street, which was very convenient. The whole building had a sophisticated atmosphere, and I would definitely like to use it again

I love this hotel 🥰it’s central to everything and the staff are amazing. The rooms are great and cleaned every day , the breakfast was great and the restaurant food was amazing too. Will definitely stay again. Highly recommended 🤩🤩🤩🤩🤩

Excellent hotel. Great staff. Great room. Well soundproofed, black out curtains and air-con that actually gets cool and hot enough, which is rare in hotels these days. The cosy room was bigger than expected and plenty big enough for a couple.

Great hotel near Bilbao’s old town. The breakfast is good. There is a small gym available, but the room I stayed in was an interior room, so the window had no view

Amazing location, nice and trendy decor. Rooms are functional. A little too loud though, even with windows closed - worth bringing earplugs. The rooftop bar is closed down.

Excellent location, practical and spacious accommodation.

Great central location, close to the great tapas bars of Plaza Neuvo. Great front desk service too!

Very good location! Just 5 min away from the metro, and also walking distance to the old town.

Very central # 2 stay # how could hotels charge £21 for breakfasts? Outrageous

Too expensive for the service the provide. Old hotel and amenities. Only because is close to the train station and main streets, you can choose it.

Too expensive for the service the provide. Old hotel and amenities. Only because is close to the train station and main streets, you can choose it.

Enjoyed 4 nights here. The breakfast suited us choosing smoked salmon, scrambled eggs, cheese and bread with extra virgin olive oil and a light shake of salt. Pineapple with yogurt and walnuts. One of the receptionists, Enzo, was extremely helpful, telling us about the Metro and helping us to source a sports bar at short notice after realising that the hotel Abando itself wasn't able to show the Women...

Rooms are outdated and the beds are hard; it's not the cleanest place either. The shower floor seems to slope upward, and the drain is slow, so there was a bit of water on the floor after using it. We're on the third floor and the WiFi is spotty. We booked this room months ago so we got a good rate, but it definitely doesn't feel like a four star hotel, even though there is a Michelin restaurant on...

Spent two nights here with my family. The views were incredible. Front desk staff was very welcoming. We had incredible 70-75 degree weather but there’s no AC, so the room was very warm and uncomfortable to sleep in. We needed a 3 person room and when we arrived the third bed wasn’t made. There’s no coffee available until 11 AM, so unless you include breakfast in your reservation there’s nothing for...

Pros: - Friendly service (when you can get served). - Amazing location. Great views. - Food was great. Cons: - The staff refused to change the duvet when a crusty white stain was very obviously on top and they claimed it was "normal wear and tear". In the end, we had to ask them to just remove it. - Service was slow. It was very difficult to get served at the bar or reception. - Staff were incompetent...

The hotel doesn't live up to its expectations for the high prices charged. Early check in wasn’t available as an option. Breakfast could be improved in many ways by having warm plates, and heating for the warm food. Limited options available. Juices were not cold. Other hotel guests were smoking on their balcony and we could smell the smoke coming into our room when we were enjoying the view from our...

Facilities: Inadequate... No hot water in the morning Service: Poor! No waiter to carry luggage

Excellent hotel with incredible views. Very good cuisine. Ideal for a rest after walking through the bustling center. With a wonderful lobby with comfortable sofas and spectacular views. A 10! Excellent location.

Everything was perfect. The hotel is a bit old and maybe doesn't deserve 4 stars. But we know that in Spain hotel stars are a bit more overrated than in France. The only problem is that one room wasn't ready when we arrived because our request for a large bed for the 2 rooms had not been taken into account. But nothing serious, our request was satisfied later. But for a 4 star... The setting is idyllic...