Laguna Park 1 Apart-hotel

Had a long weekend here perfect place to relax and enjoy the sun. Staff were very friendly and helpfull. Was on my own and didn't feel uncomfortable. Had a huge apartment with all the accessories cleaners came in every other day. Was all inclusive but do half board full board and self catering. Near all the pubs and restaurants and not far from the beach only 4 euros 60 to the town had an amazing time

We enjoyed this Laguna Park 1 and we have stayed at plenty of high end hotels, but reading the bad reviews have driven me to write this very long, super review! It really depends what you end up paying: for context, we paid £2500 for a family of 4, 2 adults 2 kids in April during the school holidays, JET2 holiday package and that was a private transfer too. Stayed in C block 106, which must have had a refurb, as the room was newly furnished. We don’t watch TV when on holiday, so I’ve no idea about the remote issue some reviews mention. It was substantially lower cost than most places, we booked about 3 days before as we always watch the weather and go wherever looking nicest!

There really is an army of cleaners, quoting a previous review, I have never seen a team work so hard and clean so much area while smiling and laughing. This happened every single morning, with a deep clean on the actual sunbeds some mornings, the pool area is cleaned rigorously everyday. One review mentioned the noise made by cleaners, I didn’t experience this, was just thrilled with the level of hygiene. I saw one cockroach, also, they are insects, it is fairly normal in the Canaries, that’s just a reality. There was a 2 day employee strike on when we were there but the hotel was fully functional; I hope they have great terms and conditions, the whole team there are superb.

All staff extremely friendly, restaurant, bar, cleaners, reception. Wonderful people, fantastic, impressive English skills ♥️

Perhaps we were lucky; there were no guests drinking excessively while we were there etc. we are not bothered that all inclusive stops at 11PM; we’re in bed to enjoy the next day of pool fun. Plus, we don’t really do the entertainment in hotels and tend to walk about the local area in the evening, though there was something on in the hotel bar, every night when we came back.

No stress of trying to get a sunbed, although plenty of people do still reserve them with towels, despite lifeguards asking them everyday not to. Main thing is that the pool is large, there is lots of space and plenty of loungers, so you are never without, no matter what the time, so that was great. I thought the pool was a lovely temp to cool off after a hot day and our kids spent the entire day in it.

We loved that the restaurant was smaller and less choice, still changed every night and you always got a table immediately, not queuing to get seated all the time like in larger all inclusives, because people at Laguna 1 eat and then leave, rather than sit there for hours, sampling all sorts.

The food was more than decent, salads very tasty and a good range for everyone at every sitting. We all really enjoyed the food and ate out usually in the evening, after filling our fussy kids up on the stuff they liked, quickly on all inclusive in the restaurant, but some evenings the food would be so tasty we would end up eating too much before our meal, because it was really nice. The staff in there are fabulous, I cannot express that enough. We like that people cannot walk in wearing swimwear and PJs; it’s a restaurant and a good policy.

The only cons for me were:
1. The water tank for shower was small, so you had to be fairly quick in a succession of 4 showers or have a small wait between showers. It wasn’t a problem, it’s was very hot, so a cool shower actually lovely, wasn’t freezing, just not much above luke.
2. Sunbeds are not reclinable; I mean this is me being ridiculously precious, I would not want them to put all those beds in a landfill to replace, if given the option.
3. Too much use of paper cups, better than plastic at least, but would be brilliant if some kind of durable reusable cup system could be implemented for all inclusive guests, or perhaps encouragement for people to buy their own, or even have them there available to buy.

I was worried about the holiday after delving into reviews here. I shouldn’t have, I would 100% go back, should the weather take us to Tenerife next year. Thank you Laguna park 1 team; you were awesome 🤩

Have stayed here this week for a family holiday and have found the hotel very pleasant and staff very friendly and helpful.

The rooms are OK with some basic amenities such as fridge, kettle and toaster, however to wash up, you need to go to the shop and purchase a cleaning set. There is also a lack of drainage board or towels to dry things up.

The bathroom has a lovely walk in shower with big shower head, however the water easily leaks out onto the floor, extra sliding door or curtain would help prevent it leaking.

Other than the hotel being a little worn in places and needed some new plaster and painting it was a lovely stay.

Staff were amazing and helped with our questions.

Outside there is a shop next door and lots of restaurants in close vacinity.

About 15 minute walk to the sea front.

Honestly, ignore all the negative reviews. This hotel is exactly what you need for a budget friendly holiday. We came as a couple for 4 days. It's got everything you need. Basic. But decent. The food is ok, only being here 4 days we were all inclusive (mainly for the drinks) so did eat out on a night. There's enough choice, especially at breakfast. The staff were very friendly. Had our room cleaned once while we were here but able to request towels as needed. All round I would say, for how much it costs, it is absolutely brilliant value for money. Thank you Laguna Park 1. You've made our stay lovely.

The staff are incredible here. Any negatives are far outweighed by the staff. The rooms are kept impeccably clean. The cleaners are so cheerful, always smiling and saying hello. The bartenders and food staff are so so nice. But my favorite were the two front desk people in lilac shirts. I won’t say their names, the man working the afternoon shift and the woman working the morning, but they know who they are. The woman was so friendly and helpful, plus we had a delightful conversation about how she loves to have a great manicure because it brings a smile to the guests faces (and it did to me!). The man was just fantastic. He chatted with me, gave me tips on where to go, gave me advice on how to get the local bus, and then…. Recognized me in another city and stepped out of the long line he was in to give me directions!!! I honestly want to return again and again just to say hi to the staff, particularly the wonderful gentleman. Thank you for helping me, thanks for taking care of me, and I hope to come back!

Apartment very clean with comfy beds. Worth the all inclusive as the food is very good. Not loads of choices but enough, really well presented and tasty! The complex is ideally located with lots of shops and bars on it's doorstep - beach 10 minutes walk away. Staff excellent too!

First thing I'll say is - paying for the pool view is well worth it!
Couldn't have been happier with the room, no exaggeration. Considering this hotel was one of the cheaper hotels in the area, the room was huge and I can't imagine I'd get a better view elsewhere.

We went self catering so I can't comment on the quality of the all-inclusive food but the dining room looked really nice. A lot of families and older people here who spent a lot of their day by the pool.
In our room (since we went self catering) we had a microwave, fridge with mini freezer (they provided an ice cube tray 🙏), a hob, cutlery, mugs and glasses, plates and bowls and a pan for cooking.
The supermarket they have right next to the hotel is actually better than you'd think too! If you want to go full on cooking meals for yourself, I'd definitely recommend going to HiperDino or Mercadia (both chain supermarkets).

All the staff were really friendly and helpful. We checked out early because we had a parasailing trip planned at 11. I was so relieved when the Receptionist told us they had a shower we could use even after we'd checked out.

I could write more but I'd be here all day! Great experience all round. Thank you Laguna Park 1! xxxxx