8
Excellent
257 USD
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Hotel Servigroup Castilla in Benidorm

🌍
Spain, Benidorm, C. Jaén, 3, Alicante
● Center: 1.1 km
🌞 Beach - 9 min
☎ Phone: +34 965 85 15 14Show

Consistently described as very clean with spotless rooms and public areas Staff, especially reception and restaurant teams, praised for friendliness and helpfulness Good variety and quality of food, including buffet breakfast and dinners with themed nights Quiet location with easy walking distance to beach, old town, and nightlife Facilities like electronic blackout blinds and powerful waterfall showers appreciated in rooms Some guests noted the building and rooms are slightly dated A few reports of noise from other guests at night and security response delays Limited fruit, nuts, and cereal options at breakfast mentioned by some No tea or coffee making facilities in rooms
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Standard Double room
Standard Double room
Wireless internet and private bathroom
Beds:
261 USD
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Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
359 USD
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deals

Description

Hotel Servigroup Castilla is a 4-star accommodation established in 1971, housed in an 11-story building offering 132 rooms. Guests can choose between Standard Double and Standard Triple rooms, all equipped with air conditioning, heating, electronic blackout blinds, and free safes. The hotel provides a range of services including a restaurant with buffet options, a bar, free Wi-Fi, and paid parking. On-site amenities feature an outdoor pool with plenty of sunbeds, a fitness center, sauna, billiards room, and a children's playground. The staff receive consistent praise for friendliness and helpfulness, with several reviews highlighting exceptional service from reception and restaurant teams. Daily housekeeping ensures spotless rooms, and the pool area is secured with key access. Breakfast and dinner buffet menus offer good variety, although some guests found fruit and cereal options basic. This hotel is suitable for adults and older travelers, as children and pets are not allowed, and the main guest must be at least 18 years old.

Location

Located in Benidorm, Hotel Servigroup Castilla stands about 750 meters from Levante Beach, a public sandy beach where sun loungers and umbrellas are available for a fee. It is situated 1.3 km from Parque de l'Aigüera, a linear urban park with summer concerts, and just under 1 km from the Mercadillo Rincón de Loix flea market. The Mercado Municipal de Benidorm and Museo Boca del Calvari are within 1.2 km, offering cultural and shopping experiences. Alicante Airport is approximately 47 km away, making transfers manageable. The hotel provides a quiet setting despite being close to bars and nightlife areas, allowing guests to enjoy both relaxation and easy access to Benidorm’s attractions.

Tips

  • Book a room with a pool view on higher floors for better sunlight and quieter surroundings.
  • Bring your own tea or coffee supplies as rooms lack these facilities.
  • If you plan to use parking, be prepared for an extra charge.
  • Arrive prepared for some walking to reach the beach and local attractions, which are within 10-15 minutes on foot.

Policies and conditions

  • Child policies: Children are not permitted to stay at this property
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
  • Check in time: 16:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Ticket assistance
  • Gift shop
  • Garden
  • Terrace
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Luggage storage
Meals
  • Bar
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Vending machine
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Billiards
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Next to the beach
Business
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Solarium
  • Steam room
  • Sauna
  • First Aid Kit
Kids
  • Playroom
  • Children's playground

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 590 m. It takes 9 minutes To the beach!

The distance to the sea is 640 meters

Hotel view

Video: Hotel Servigroup Castilla, Benidorm - Costa Blanca, Spain

Map

Reviews

Cleanliness
Amenities
Location
Service
20.04.2026 Guest
Lovely quiet hotel in a good location very clean and comfortable rooms a little dated but can't fault it.good choice at breakfast and again very clean and well organised. Would have liked tea/coffee making facilities in the room.we didn't use the pool so can't comment .we would stay there again.
11.04.2026 Guest
The staff are all lovely and friendly. We loved the food. The room was great second floor with pool view. Spotlessly clean throughout. We also like the location its perfect for us. Small issue with noise late at night from other guests. One night there was a awful argument going on and we feel the security let it go on too long. We do like the castilla and would return
17.11.2025 J9594HAmarkb
This was our second visit to the hotel Castilla and it didn't disappoint from the moment we walked into reception all the hotel staff were very friendly and helpful all areas of the hotel are spotlessly clean and the food was of a good standard with a relaxed atmosphere in the restaurant, the hotel is in a quiet area of benidorm but only a few minutes walk to the clubs & bars and less than 10 minutes to the beach, we would not hesitate in staying here again when next visiting Benidorm
14.11.2025 Anthony
This hotel is a short walk to virtually anywhere you want to be. Bars are not too close which is great for a good night's sleep. Plenty of options for bars nearby. And the old town is approximately a 20 minute none strenuous walk away.
Plenty of sun loungers to top up your tan top.
06.11.2025 Connector08346334789
Very good hotel well situated for everything that one would require, great staff & very helpful reception, comfortable rooms & exceptional cleaning staff & all this at a competitive price, would highly recommend.
11.10.2025 Hodgehappy
Great location between old & new town quiet at night too. Hotel reception very helpful rooms nice we were on the 8th floor overlooking the pool which got the sun later in the day. Pool nice & plenty of sunbeds you could also hire a towel €20euros which got refunded when returned. Breakfast ok but not a great choice for fruits, nuts, cereals or nice yogurts so basic for 4star imo but fine. Would return again so recommended.
11.10.2025 Gerryireland3
Lovely quiet very clean hotel. Nice pool area and upper area accessed using room key. Reception staff were wonderful and tracked down a bag I left on the coach when I arrived and arranged with company for me to go and pick it up. Rooms are spotless. Lovely powerful waterfall shower. Room has electronic shutters that you can lower in evenings for extra privacy and block out any light. Room comes with a free safe also. Rooms cleaned every morning and new towels every day. It is close to several bars and is a short walk to the beach. Would definitely stay again and think the staff are its best selling point.
03.10.2025 SkiNixon
First time visitors to Benidorm - watched reels and read reviews for weeks. I was dreading the worst…. On arrival 4 of us ages ranging from 20-70 pulled up at this impressive hotel. My worries weren’t about the hotel, but Benidorm itself. The hotel check in was quick and efficient, the rooms were very clean with a great balcony. Jackie at reception was a gem - very friendly and knowledgeable. Jamie and the bar team were first class, and the singers in the evening were great. Really friendly guests many of who have made repeat visits to this hotel. Room was cleaned every day during our 4 nights which was fantastic. Very close to the main strip and around 20 min walk to the lovely old town, 10 mins to the beach.
02.10.2025 Rach-S_1
I stayed at this hotel for 3 nights in September, and the service I received was amazing. The man on reception (sorry, I can't remember his name) was so helpful, gave me directions to the bar I was meeting my friends in and even let me borrow his phone charger as I had left my adaptor plugged in at the airport. The room was absolutely spotless, with plenty of storage space, a good sized balcony and bathroom with a huge walk in shower. It had an electric blind with control panels on both sides of the bed - and was a complete blackout blind. My room was right next to the lift but I didn't hear it at all, and I am a light sleeper. I also didn't hear any noise from any other guests during my stay. Breakfast was nice, a good selection of hot and cold food and drinks. The hotel is about 10 minutes walk from the strip but you can't hear it at all. I would definitely recommend this hotel.
02.08.2025 Zoey
Our second visit to this hotel and we were not disappointed. Jackie on the reception desk was amazing as always so welcoming. Andrea, Amanda and Nataly in the restaurant were so lovely helping us with our Spanish and making us feel like we had been there forever. Jimmy the show cook was an absolute treat telling us what to try and having banter with us. The whole team were amazing for our whole stay and we do not have one negative. We stayed full board and always had something amazing to eat especially the Mexican night! The negative comments about this hotel are so silly it is an amazing hotel. We shall return here as many others do.
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POIs near hotel

park
Parque de l'Aigüera (13 min)
Elegant linear urban park designed by Ricardo Bofill, with amphitheatre stages hosting free summer concerts, palm-lined promenades and fountains.
bus_station
Benidorm Bus Station (Estación de Autobuses) (1.1 km)
Main intercity bus terminal connecting Benidorm with Alicante, Valencia, Madrid and coastal towns, with frequent ALSA and local services.
shopping
Mercado Municipal de Benidorm (1.1 km)
Lively covered local market open daily in the centre of Benidorm selling fresh produce, local cheeses, cured meats, spices and handmade souvenirs.
museum
Museo Boca del Calvari (1.2 km)
A cultural museum in the former town hall building focusing on local history and contemporary art exhibitions.
other
El Casco Antiguo de Benidorm (1.2 km)
Benidorm's old town filled with narrow, winding streets and traditional Spanish restaurants.

Cafe and Restaurants near hotel

restaurant
Restaurant «Pizza 1 Euro» (3 min)
Calle Ibiza, 11
restaurant
Restaurant «Dave's Chippy» (3 min)
Avenida de Cuenca, 12
restaurant
Restaurant «Mumtaz curry house» (3 min)
Avenida de Cuenca, 13
restaurant
Restaurant «Kebizza Express» (3 min)
Avenida de Cuenca, 15
restaurant
Restaurant «Nobel Kebab Doner» (3 min)
Calle Ibiza, 12

Frequently asked questions about Hotel Servigroup Castilla

Are children allowed to stay at Hotel Servigroup Castilla?

Children are not permitted to stay at this property.

Does the hotel have a swimming pool and is it accessible to all guests?

Yes, there is an outdoor pool with plenty of sunbeds. The upper pool area is accessed using the room key.

What types of rooms are available at this hotel?

The hotel offers Standard Double rooms and Standard Triple rooms.

Is parking available at Hotel Servigroup Castilla?

Parking is available for a fee.

How far is the hotel from the beach and major local attractions?

Levante Beach is approximately 750 meters away. Parque de l'Aigüera is 1.3 km, and Mercado Municipal de Benidorm is about 1.1 km from the hotel.

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Hotel prices for: July - August 2026 calendar

The average hotel price this month is 256 USD The best time to book is July 24, with rates starting from 256 USD

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