Don Gregorio in Benidorm

Awful place spent 1 night there and left the nxt morning got another hotel Dirty electrics hanging off the wall When we made a complain was told we was offered another room that never happend avoid avoid avoid

Awful experience, would not recommend it was like a prison cell in the rooms and the kitchen was a 💩hole it needs a real good clean

Wouldn’t stay again , hotel had no air, no bar as stated on the advertised website, you have to pay a €200 damage deposit on arrival only payable by credit card 💳, this was not stated before booking, they give us 6 hand towels and 3 bath towels for a family of four to last the week these are not changed on a daily basis, you are responsible for cleaning and disposing of your own rubbish, these rooms were very dated, the plug sockets was damaged, the towel rail fell of the wall, no plug socket in the kitchen for the kettle, if you want to use the tv you have to pay an additional €20 for the remote in order for it to work, the hot water in the taps would only last for 5 minutes then the shower would go stone cold , the rooms were extremely hot even with the windows open, you get 3 toilet rolls, when the run out you have to buy your own, you are responsible for the door key , there isn’t a drop off at the reception as you need the key to leave the gate at the entrance, on check out there is no hold for the luggage, the pool area is small there was only about 8 sun loungers no music or entertainment, I was mugged by 3 Moroccian/algerian looking men outside the hotel, you have to take pictures of the room on departure to provide evidence that you haven’t taken towels/bedding or damaged the rooms

No aircon as described online they give you a small electric fan upon check in also didn’t state that you need to pay €200 deposit on the room , plug sockets broke , dirty cups and glasses , didn’t get no clean towels or no more toilet roll , bugs and ants all in the room , green alge all around the pool , I am not being a Karen but this apartment is disgusting better off paying the extra to stay in a nicer hotel

Absolute joke. Got to the apartments couldn’t check in till half 4. Had to pay a £200 deposit but wouldn’t accept cash only card. Checked out after completely gutting the room and took videos to show reception as we left. Went back 4 times during the day as he promised it was in our accounts and wasn’t. Was promised we would get the money back and yet still no payment. They use the deposit to make profit absolute scammers.

No air con no maid service no hair dryer very disappointed no maid service in 2 weeks stay Pepe and Kevin were very nice helped with anything we needed needs updating but over all ok pool great staff nice finding it hard to get deposit back of 200 euros not happy about that location great apartment basic was clean on arrival but that’s all very warm at night with no air con beds pillow were fine not much points to plug things in especially in kitchen and bedrooms etc would not stay here again due to lack of facilities etc but Pepe guy on reception was great so was kevin