Grand Mercure Khao Lak Bangsak in Khao Lak
✅ Staff consistently described as friendly, helpful, and welcoming with personalized service such as remembering guests’ names ✅ Rooms are spacious, modern, clean, and well-maintained, including some with direct pool access and scenic pond views ✅ Breakfast buffet noted for variety, quality, and allergen information, praised by multiple guests ✅ Facilities like the quiet swimming pool, beach-front pool with jacuzzi, and natural ponds provide a relaxing atmosphere ✅ Hotel management shows attention to detail, such as room upgrades and quick resolution of issues ❌ Some guests noted drainage issues causing bathroom flooding during rain showers ❌ A few comments mentioned cleaning missed some hidden spots like under beds or near window shades ❌ Location is quite quiet and somewhat isolated, which might not suit those seeking lively nightlife or town center proximity ❌ Some found the hotel to feel like a package holiday destination rather than a unique local experience ❌ Limited vegetarian dinner options mentioned by one guest
Rooms and prices
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Description
Grand Mercure Khao Lak Bangsak is a modern 5-star resort built in 2020, set on a spacious 28,816 m2 property with 24 two-story buildings housing 195 rooms. The hotel offers a range of room types including Superior Double, Deluxe Double, Deluxe Pool Access Double, and Deluxe Suite. Guests can enjoy four restaurants, an outdoor pool with poolside bar, and a private sandy beach just 200 meters away. Facilities include a fitness center, paid spa and massage services, free Wi-Fi, and a kids' club with outdoor pool and childcare options. The resort scores highly on cleanliness and service, with staff praised as friendly and attentive. Breakfast is served buffet-style with allergen information, and several reviews highlight the relaxing atmosphere by the quiet pools and natural ponds. Expect a tranquil environment suitable for relaxation, with convenient amenities such as a business center and meeting rooms for travelers with diverse needs.
Location
Located in the quiet resort area of Khao Lak, Grand Mercure Khao Lak Bangsak sits 77 km from Phuket International Airport. The hotel is 200 meters from its own sandy beach on the first shoreline, providing direct access to Bang Sak Beach which is 580 meters away. Although the hotel is somewhat removed from Khao Lak town center (about a 15-20 minute drive), guests will find several shops and restaurants just outside the property within easy walking distance. The peaceful location offers a respite from busier tourist areas, complemented by nearby local amenities and beachside massage services.
Tips
- Book a Deluxe Pool Access room if you want private pool convenience as these were highly appreciated by families.
- Arrive prepared for a quiet location by bringing your own transport or plan taxi rides, since the hotel is 15-20 minutes from Khao Lak center.
- Request the aroma burner for humidity control if staying in pool access rooms, as some guests noticed slight humidity.
- For vegetarians, check dining options in advance or explore nearby restaurants outside the hotel.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is THB 1,000.00 (approx. US$30.56) per night. This property accepts credit cards and cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: There is no age limit for checked in guests.
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Non-smoking rooms
- Room service
- Fridge
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Spa
- First Aid Kit
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 580 m. It takes 9 minutes To the beach!
Video: Таиланд, Khao Lak. Отель Grand Mercure Khao Lak Bangsak 5* шикарный, для тихого, спокойного отдыха.
Map
Reviews
We also took advantage of the spa twice. It was very relaxing and reasonably priced with happy hour discounts. It was perfect for a rainy day that cancelled our other plans.
We were sad to leave. If we ever come back to Khao Lak, we would definitely stay here again.
To sum up, my husband and I fell in love and will be coming back as soon as possible. 10/10.
P.S. grateful for the hotel for introducing me to pandan juice, which I am now obsessed with. The spa also made some mushroom-pandan tea which we also loved - you can purchase bags of this from the spa but unfortunately we didn’t have enough space :(
The pool is stunning, the breakfast is rich and delicious, and every corner of the hotel is perfectly maintained.
The atmosphere is calm and relaxing, the view is breathtaking, and the entire experience feels carefully thought out and perfectly executed.
Truly one of the best hotels we’ve ever stayed at – a perfect combination of comfort, serenity, and top-level service.
Highly recommended in every way! ❤️
Frequently asked questions about Grand Mercure Khao Lak Bangsak
What types of rooms are available at Grand Mercure Khao Lak Bangsak?
The hotel offers Superior Double room, Deluxe Double room, Deluxe Pool Access Double room, and Deluxe Suite.
Is breakfast included and what are the breakfast hours?
Breakfast is served buffet style daily from 07:00 to 11:00. You can pay for extra breakfast meals at the property if available.
Does the hotel allow pets?
Pets are not allowed at the hotel.
Is there direct beach access from the hotel?
Yes, the hotel is 200 meters from its own private sandy beach on the first shoreline.
What childcare facilities are available for families?
There is a kids' club, outdoor children's pool, children's beds, high chairs in the restaurant, and paid babysitting services.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 54 USD The best time to book is August 2, with rates starting from 37 USD















































































