9
Excellent
141 USD
Book now

Cassia Phuket, part of Banyan Group in Bang Tao

🌍
Thailand, Bang Tao, 64-64/1 Moo 4, Cherngtalay
● Center: 1.7 km
🌞 Beach - 10 min
☎ Phone: +66 76 356 999Show

Friendly and highly professional reception staff who personalize guest experience, including remembering returning guests by name. Spacious, modern apartment-style rooms with kitchens and balconies offering lagoon or water views. Free shuttle boat service to Bang Tao Beach every 20 minutes, creating a unique and enjoyable transfer experience. Pet-friendly policy allowing guests to bring pets with full amenities. Vibrant social atmosphere with daily pool bar events, free BBQ skewers during happy hour, and garden yoga sessions. Clean and well-maintained swimming pool and general hotel area. Complimentary breakfast with a variety of international and local dishes, although some reviews note limited variety over days. Convenient free parking and accessibility features including lifts and adapted facilities for disabled guests. Breakfast quality and hygiene were criticized by some guests, including unattended food stations and limited variety, especially for children. Kids’ club and children's facilities reported as poorly maintained and unsafe by some reviewers, with broken toys and lack of supervision. Some rooms near water pump machinery suffer from noise issues affecting sleep quality. Curtains in loft rooms sometimes insufficient to block early morning light, impacting rest. Front desk and some staff occasionally showed confusion or lack of coordination, including handling of packages and guest requests. Fitness facilities are small, poorly equipped, and inconveniently located within the property. Ongoing construction noise reported in some parts of the hotel, disturbing guest comfort.
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
1 Bedroom Double Suite with balcony
1 Bedroom Double Suite with balcony
Private bathroom
Beds:
141 USD
View more
deals
1 Bedroom Double Suite Water with balcony
1 Bedroom Double Suite Water with balcony
Wireless internet, air conditioning and private bathroom
Beds:
159 USD
View more
deals
1 Bedroom Double Loft with balcony
1 Bedroom Double Loft with balcony
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
227 USD
View more
deals
1 Bedroom Double Loft Water with balcony
1 Bedroom Double Loft Water with balcony
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
298 USD
View more
deals
2 Bedrooms Suite with balcony
2 Bedrooms Suite with balcony
Kitchen, wireless internet and air conditioning
Kitchen in the room
355 USD
View more
deals
2 Bedrooms Suite Water with balcony
2 Bedrooms Suite Water with balcony
Kitchen, air conditioning and private bathroom
Beds:
Kitchen in the room
378 USD
View more
deals
2 Bedrooms Loft with balcony
2 Bedrooms Loft with balcony
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
401 USD
View more
deals
2 Bedrooms Loft Water with balcony
2 Bedrooms Loft Water with balcony
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
443 USD
View more
deals

Description

Cassia Phuket, part of the Banyan Group, is a modern 5-star residence hotel established in 2017 and renovated in 2018, located within the Laguna Phuket complex near Bang Tao Beach. The property comprises 309 spacious apartment-style rooms spread across two buildings, Cassia 1 and the newer Cassia 2, offering loft and suite layouts with balconies overlooking either the lagoon or water areas. Guests enjoy access to an open outdoor pool, a spa centre named Chill Chill, a bar, and an international restaurant. The hotel is family-friendly with a kids' club, children's pool, playground, and facilities such as child seats in the restaurant and cots upon request. It offers free Wi-Fi, laundry services, and is accessible for guests with disabilities. A distinctive feature is the free shuttle boat service to Bang Tao Beach, about 500 meters away, providing a scenic and convenient transfer. The hotel supports pet stays on request for a fee. Onsite staff have been praised for warmth and helpfulness, contributing to a comfortable and lively atmosphere suitable for families, couples, and long stays.

Location

Cassia Phuket is situated in the Bang Tao area on Phuket Island, within the Laguna Phuket resort complex. The hotel is approximately 640 meters from Bang Tao Beach, reachable via a complimentary shuttle boat crossing the lagoon. It lies 18 kilometers from Patong's nightlife center and 12 kilometers from Phuket International Airport (HKT). Nearby dining options within 300 to 350 meters include Village Bakery café and restaurants such as Paul Restoran and La Trattoria Italian, the latter highly rated at 9.2/10 for its Italian cuisine and good service. The hotel's location is a bit secluded from island nightlife but offers peaceful surroundings with garden and lagoon views. The property provides shuttle services to the city and Patong beach at set times, with fares around 300 to 500 baht per person one-way or round-trip.

Tips

  • Book a room with lagoon or water views to avoid road noise and enjoy better privacy.
  • Take advantage of the free shuttle boat to Bang Tao Beach for a pleasant transfer experience.
  • If traveling with children, check the current condition of kids’ facilities and consider bringing your own toys or entertainment.
  • For dining outside the hotel, try La Trattoria Italian restaurant nearby for well-reviewed Italian cuisine.
  • Be prepared that breakfast menus may repeat daily, so consider exploring local eateries for variety.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for THB 1,187 per person per night when using an existing bed.
    People 4 years old and over stay for THB 1,187 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Free private parking is possible on site (reservation is not needed).
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Booking.com 
Booking hotels at the best prices
official partner of
Booking.com

Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Terrace
  • Dryer
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Upper floors accessible by elevator
Rooms
  • Non-smoking rooms
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Snack bar
  • Kitchen
  • Microwave oven
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
Languages Spoken
  • Russian
  • English
Tourist services
  • Tour assistance
Recreation
  • Barbecue grill(s)
  • Picnic area
  • Barbeque
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Beach/pool towels
Business
  • Business center
  • Fax machine
  • Conference Hall
Beauty and wellness
  • Massage
  • Beauty services
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
  • Kids' TV Networks

The hotel is located on second line from the shore.

The nearest beach is located on the distance of 640 m. It takes 10 minutes To the beach!

Street view

Video: Cassia Phuket SHA Plus, Bang Tao Beach, Thailand

Map

Reviews

Parking
Beach
Cleanliness
Location
Service
WiFi
06.12.2025 Pharmacistravel
Bring a pop of color into your holiday at this chic lagoon-side resort 💛
Welcome to Cassia Phuket, where good vibes meet the beauty of Bang Tao Beach.

This hip resort in the Laguna Phuket area lets you truly Live, Laugh, Love with freedom and fun in your own style. Even though it’s not directly on the beach, the coolest part is hopping on a wooden boat across the lagoon to reach Bang Tao—such a unique and exciting experience.

The stay begins at the vibrant, friendly lobby where every corner is photo-worthy. Cassia blends the comforts of a resort with the convenience of a service apartment perfectly. Rooms come in both Loft and Suite styles, offering generous space with a separate bedroom, living room, bathroom, kitchen area, and a romantic balcony overlooking the lagoon. Plus, it’s fully pet-friendly, with complete amenities for your furry friends.

Don’t miss the Pool Bar—your go-to spot for laid-back swims with stunning lagoon views. Order a refreshing drink and unwind by the pool, especially during Happy Hour. And yes, there’s even free BBQ skewers daily from 17:30–18:30—giving total poolside party vibes!

Start your day at Vista Restaurant with an international breakfast buffet featuring Thai, Chinese, and Western favorites, plus cereals, salads, and an egg station. For dinner, the highlight is every Wednesday and Saturday with their all-you-can-eat Moogata buffet accompanied by a Live Violin Show—the atmosphere is truly magical.

End your stay with one of the best experiences: peaceful morning yoga in the garden every Tuesday, Wednesday, Thursday, and Saturday. Stretch, breathe, and reconnect with yourself amid fresh air and calm greenery—an incredibly healing way to start the day.
07.11.2025 Reham
Our stay at Cassia Phuket was absolutely amazing! We stayed in the Loft Room, and the view of the lagoon and the beach from our room was simply breathtaking — it felt like waking up in a postcard every morning.

The hotel’s location is perfect, with direct access to both the lagoon and the beach. One of our favorite parts was the complimentary ferry that takes guests across the lagoon to the beach every 20 minutes — such a fun and convenient touch that made getting around effortless.

The atmosphere at Cassia is vibrant and welcoming, and the staff were always friendly, professional, and genuinely happy to help. The modern design of the rooms, the lively community spaces, and the stunning natural surroundings made our stay unforgettable not to forget mentioning pet friendly hotel.

We loved every moment here and can’t wait to come back — Cassia Phuket truly captures the best of relaxation, style, and island charm!
26.10.2025 Ian
Posted on TripAdvisor as well:
I recently had the pleasure of staying at **Cassia Phuket in Laguna** during my October trip to Thailand, and I can honestly say it was one of the highlights of my journey!

Originally, I booked for 3 nights, but I loved it so much that I extended my stay and returned for another 2 nights at the end of my trip. What truly made my experience unforgettable was the **incredible reception team** – they are absolute stars! From the moment I arrived, they greeted me with warmth and genuine smiles, and they even remembered me as **"Khun Ian"**, which made me feel so welcome and special.

A huge shoutout to **Tale, Night, Ead, Oui, Bonus, Shin, Pii, Baris, P, and Csaba** – I hope I haven’t missed anyone, because every single one of you was fantastic. You were always there to help with any question I had, whether it was about local restaurants, places to visit, or just a friendly chat. Nothing was ever too much trouble, and your kindness and professionalism truly made my stay exceptional.

The hotel itself is brilliant – spacious and stylish apartment style rooms, fitted with a kitchen, a beautiful swimming pool, and easy access to the beach. I loved the **shuttle service to Patong and Phuket**, which I used frequently, and the **tuktuk rides and shuttle boat** between the Laguna hotels added a unique and enjoyable touch to the experience.

One of my favorite little details was the **plastic phone pouch** provided for use at the beach or pool – such a thoughtful and practical touch that shows how much the hotel cares about its guests’ comfort.

I could go on and on about how much I loved this place, but I’ll end by saying: **Cassia Phuket is a gem**, and the reception team is its brightest treasure. Please give them a big hello from me – they truly made my stay a **memorable and brilliant time**. I can’t wait to return!

**Khun Ian**
20.10.2025 Adrian
At first glance, Cassia looked like great value, and I can see why Agoda lists it as a 5-star property — probably because of the large compound and shared Laguna amenities. But in reality, the 5-star label is very misleading and doesn’t even meet solid 4-star standards.

The kids’ club was especially disappointing. The room smelled musky, toys were falling apart, and one of the playhouse doors was broken and could have fallen on a child — I actually had to move and hide it to prevent an accident. It really shows how poorly maintained and unsafe the area was. The kids’ pool also had sand inside, which might be intentional but made it uncomfortable for little ones.

The breakfast was the biggest letdown. While the team tried to surprise my son with a birthday singalong (a thoughtful gesture), the experience overall was chaotic and unhygienic:
• The outdoor registration staff seemed untrained and confused about orders.
• The noodle station was unattended — birds were pecking at uncovered meat.
• Birds also flew into the indoor area and landed near uncovered food.
• Most dishes tasted bland or stale, lacking any real flavour.

To make it worse, there seemed to be a lot of staff around, yet most looked clueless and uncoordinated, suggesting poor training and weak management.

It feels like the property is trying to appear upscale through scale and design, but missing the fundamentals of hospitality and upkeep. If they cut down on the frills and focused on quality, maintenance, and staff training, it could be a decent family resort. But as it stands, it’s far from deserving a 5-star rating.
07.10.2025 Omar
Wonderful experience here at Cassia Phuket.
The staff and the hotel room were the best features about it, but on top of that the location and the amenities included were top notch too. All the staff are courteous, always say hello to you. Customer service was very quick any time we called for something like extra water or a quick cleanup. My birthday happen to be in the week we stayed here, and the staff brought up cake to my room and setup a happy birthday sign while I was out. Overall staff is just going the extra mile to help you enjoy your stay.
The hotel is conveniently located two minutes from Bang Tao Beach and a shuttle boat is provided free of charge to take you there and back. The complimentary breakfast was 10/10 and chicken/beef is halal. The chef actually brought the packaging out to show us so we can be comfortable eating there. Would definitely recommend to anyone looking for a comfortable and welcoming stay. Special mention to Cha Ba and Baris, who were always very kind and helpful!
07.01.2025 Yogev
Generally a good place to stay with a family.
Pros:
- Design is modern, colorful and nice
- Staff are super helpful and always keeps smiling!
- Pool area is great
- Gorgeous beach and very reliable water shuttles to it.
Cons:
- When booking a room with no lagoon view it is actually means that you are road view, and the isolation is extremely bad!
- Breakfast lacks variety, especially for kids.
- Location is a bit isolated from anything in the island. If you are a clubber or any young spirited person, this is not the location for you.
03.12.2024 Irene
I will not recommend families to stay here. Rooms aren't sound proofed or blackout and it gets bright early as the curtains aren't able to keep them out so my kids didn't have a restful sleep especially in the second room. We were placed in the second floor right above the vista restaurant with music playing till late at night. We booked their anniversary package which comes with many complimentary vouchers and benefits but upon check in we were not offered anything and when I checked the next day staff were confused and look like they didn't even know this existed. We did get the vouchers in the end but it took a while. Staff are generally helpful and nice especially those at vista where the crew was very nice to help pack our lunch and delivered it after we changed our mind to take it by the pool one afternoon, thank you to all of you!
However, in addition to confused crew at the front desk, one shouted at me when I was asked multiple times over the phone the number of people for pick up by their tuk tuk at villa market (perhaps due to connection issue or language barrier) and finally I reiterated the number more loudly as I thought maybe she couldn't hear me. I got told off to calm down and got hang up on the phone..?!! Overall it's not a bad hotel but it's not 4 star service and quality for sure, breakfast was the same everyday for the 4 days we were there, no one seat you and we had to roam around and wait for people to leave their table on one morning with two kids with us, you need to bring your luggage to and from your room, the advertised kids club is also just a playroom with no one in charge and having one is a priority got us each time we travel so we were very disappointed. We had a good holiday nonetheless and the shuttle services and pool and beach were great but for that price there's other better options for family and we'll likely not come back
20.10.2024 Vicki
We stayed for 8 nights to celebrate our anniversary and had an amazing experience from the start. We booked a transfer with the hotel, and the reservation team was friendly and helpful. Upon our late-night arrival, Dee-nee assisted us with several things and continued to be a great help throughout our stay. The hotel provided a convenient shuttle bus to the beach, which was perfect for our family, especially with an infant, making our stay enjoyable and hassle-free. However, the breakfast selection could use some improvement, as it was very similar each day. It would be nice to see more variety every 2-3 days. Additionally, many of the staff seemed quite junior and unsure of how to approach guests, though they were all very kind and polite overall
17.10.2024 Fiona
We are presently staying in a beautiful, modern 2 bedroomed suite and enjoying it immensely.
The connected pools are lovely with beautiful views over the lagoon to the beach where the shuttle boats take anyone wanting to have a beach visit.
The staff are very friendly and helpful.
Breakfast is busy but we'll catered with lots of options for all dietary requirements.
23.09.2024 Lucas
Great experience! Check-in process was smooth and efficient, with no delays or hassles.

The room was really nice —modern, clean, with a comfy bed, and the view over the lake was perfect! It really made for a peaceful and relaxing atmosphere.

What stood out most for me was the staff. They were incredibly friendly, full of energy, and always willing to go the extra mile to help. Whether I had questions or needed assistance, they were always there with a smile.

The amenities were also great. I enjoyed the pool, which was clean and well-maintained. The private beach was a great addition, though I did miss having a beach bar or beach club to enhance the overall vibe.

Overall, I would recommend Cassia to anyone looking for a comfortable and enjoyable stay in Phuket.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

attraction
Wooden House (5 km)
A traditional wooden structure showcasing local architectural styles.
attraction
Carnival Magic (5 km)
Carnival Magic offers lively entertainment and dining experiences in Bang Tao.
attraction
Phuket FantaSea (5 km)
Phuket FantaSea features a cultural theme park showcasing Thai heritage through shows and attractions.
attraction
Reef snorkeling (5 km)
Discover vibrant coral reefs and tropical fish in the clear waters near Bang Tao beach.
attraction
Reef snorkeling (5 km)
Explore underwater coral formations and diverse marine life along the coast of Bang Tao.

Cafe and Restaurants near hotel

restaurant
Cafe «Village Bakery» (4 min)
Unnamed Road, Tambon, ตำบล เชิงทะเล อำเภอ ถลาง ภูเก็ต 83110
restaurant
Restaurant «Paul Restoran» (5 min)
Laguna Golf Phuket, Choeng Thale, Phuket
restaurant
Restaurant «La Trattoria Italian» (5 min)
Choeng Thale, Thalang, Phuket

Frequently asked questions about Cassia Phuket, part of Banyan Group

Does Cassia Phuket provide direct beach access?

The hotel has a private beach area approximately 500 meters away on Bang Tao Beach, accessible by a free shuttle boat crossing the lagoon every 20 minutes.

Are pets allowed at Cassia Phuket?

Yes, pets are allowed on request for an additional fee, and the hotel offers complete amenities for furry guests.

What types of rooms does Cassia Phuket offer?

Room types include 2 Bedrooms Suite with balcony, 1 Bedroom Double Suite with balcony, 2 Bedrooms Loft with balcony, 1 Bedroom Double Loft with balcony, 2 Bedrooms Suite Water with balcony, 1 Bedroom Double Suite Water with balcony, 2 Bedrooms Loft Water with balcony, and 1 Bedroom Double Loft Water with balcony.

Is there a shuttle service to other parts of Phuket?

Yes, the hotel provides shuttle services to the city and Patong beach at scheduled times, with fares approximately 300 baht one-way and 500 baht round-trip per person.

Are there facilities for families with children?

The hotel offers a children's pool, kids’ club, playground, child seats in the restaurant, and cots available on request.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 62 USD The best time to book is August 1, with rates starting from 54 USD

Mo
Tu
We
Th
Fr
Sa
Su
03040569 USD0669 USD0769 USD0869 USD0969 USD1068 USD1168 USD1268 USD1368 USD1468 USD1568 USD1668 USD1768 USD1868 USD1968 USD20🔍21🔍22🔍23🔍24🔍25🔍26🔍27🔍28🔍29🔍30🔍31🔍0154 USD0254 USD0354 USD0454 USD0554 USD0654 USD0754 USD0854 USD0954 USD1054 USD1154 USD1254 USD1354 USD
Wrong hotel description? Tell us.
X