DoubleTree by Hilton Istanbul Topkapi in Istanbul
✅ Staff consistently praised for friendliness and English proficiency, with special mentions of individuals like Zineb and Sener ✅ Rooms are described as spacious, clean, and comfortable with well-maintained bathrooms ✅ Facilities such as the spa, indoor pool, fitness center, and Turkish bath receive positive remarks ✅ Breakfast buffet offers a good variety and fresh options according to several guests ✅ Flexible check-in arrangements and attentive guest relations, including early check-in for special needs ❌ Location is noted as inconvenient for walking, shopping, and dining with few food options nearby ❌ Some guests reported slow housekeeping service and occasional lack of standard room amenities like toothbrushes and toiletries ❌ The pool area has been criticized for strong chlorine smell and poor ventilation ❌ Noise issues due to nearby highway and poor soundproofing were mentioned ❌ Breakfast quality and service received mixed feedback, with some finding it below expectations and staff less attentive
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Description
DoubleTree by Hilton Istanbul Topkapi is a modern 5-star hotel constructed in 2017, offering 216 non-smoking rooms including family suites, accessible rooms, and sea view options. The property features both indoor and outdoor pools, a spa center with sauna, Turkish bath (hammam), jacuzzi, and massage services. Guests can enjoy on-site dining at the restaurant and bar, with a buffet breakfast available. Facilities include a fitness center, banquet hall, 24-hour reception, currency exchange, and free Wi-Fi throughout. The hotel enforces a no-pets policy and provides amenities for children such as a kids’ club and children’s menu. Rooms are spacious and well-equipped, with many guests praising their cleanliness and comfort. The staff is noted for friendly and helpful service, with some reviews highlighting personalized attention and efficient communication. Although some guests mention the location as less convenient for shopping and dining, the hotel compensates with excellent amenities and attentive service.
Location
Situated in Orta Mahalle, Istanbul, the hotel lies about 10 km from Istanbul Atatürk International Airport and 2.3 km from the sea. It is 4 km from the Golden Horn Bay and the café Pierre Loti, and approximately 8 km from the Blue Mosque, a major historical site. A notable nearby landmark is the Church of St. Mary of the Spring, located 2.2 km away. The hotel’s location is relatively quiet, with a large cemetery across the street, which some guests find calming. However, the area is described as industrial and lacking in nearby shopping or diverse dining options. Public transport access is not detailed, so planning for car or taxi transport is recommended.
Tips
- Plan your transportation in advance as the hotel is located in a quieter, industrial area with limited nearby dining and shopping options.
- Request rooms on the same floor if traveling as a family to avoid inconvenience.
- If you want to use the gym, note that children under 18 are not allowed, and the Turkish bath facilities are gender-separated.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Kitchen
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- English
- Arabic
- Turkish
- Tour assistance
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Pets Not Allowed
The distance to the sea is 2350 meters
Hotel view
Video: Doubletree By Hilton Istanbul Topkapi, Istanbul, Turkey
Map
Reviews
The hotel can help us finding transportation to the airport at reasonable price.
The room is big and clean.
There is whatsapp number for us to easily reach the hotel's staff.
I would recommend this hotel.
Breakfast was delicious with a good variety of fresh options. The hotel’s location was also convenient, close to everything I needed. I truly appreciated the attention to detail and the overall comfort during my stay.
Highly recommended — I’ll definitely be coming back!
A Truly Exceptional Stay at DoubleTree by Hilton! Topkapi Istanbul
From the moment we arrived, we were treated with genuine warmth and professionalism that made our stay unforgettable. The entire team at DoubleTree by Hilton went above and beyond to ensure we felt welcomed, comfortable, and cared for every single day.
A special shout-out to Zineb from guest services, greeted with a warm smile and made check-in a breeze. Ozen & Melisa from reception was incredibly helpful in arranging local tours and dining recommendations — every suggestion was spot-on!
Also want to thank Ali & Mustafa from ballboy services, whose attentive and proactive care made us feel like VIPs, who was not only efficient but also shared great tips for exploring the area.
This team is truly the heart of the hotel — their friendliness, professionalism, and dedication created a warm and inviting atmosphere we won’t forget. Thank you all for a 5-star experience — we’ll definitely be back!
Food menu for Asia not readily available
The rooms were very hot and air con wasn’t working.
There was no hot water in our room I’ve asked them 3 times to fix it
But I like the service, the safety and the guest relations (Zainab) was VERY supportive. As soon as she heard I have a problem she fixed it on the spot.
But overall I would stay here again.
POIs near hotel
Frequently asked questions about DoubleTree by Hilton Istanbul Topkapi
Are pets allowed at DoubleTree by Hilton Istanbul Topkapi?
Pets are not allowed at this hotel.
Does the hotel offer rooms with sea views?
Yes, there are Deluxe Family rooms and Deluxe Double rooms with sea views available.
What facilities for children does the hotel provide?
The hotel offers a kids’ club and a children’s menu in the restaurant.
How far is the hotel from Istanbul Atatürk International Airport?
The hotel is approximately 10 km from Istanbul Atatürk International Airport.
Is there an indoor pool and spa at this hotel?
Yes, the hotel has an indoor pool and a spa center with sauna, Turkish bath, jacuzzi, and massage services.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 89 USD The best time to book is August 12, with rates starting from 82 USD

































































































