Beşiktaş Serenity Hotel in Istanbul
✅ Helpful and friendly staff frequently praised for going above and beyond, including individual mentions of staff like Ufuk, Özlem, and Soner. ✅ Clean and comfortable rooms with some guests receiving complimentary upgrades and appreciating the quiet atmosphere. ✅ Excellent and convenient location within the Beşiktaş area, close to public transport, restaurants, and key tourist spots. ✅ Breakfast described as more than adequate with a variety of options by some guests. ✅ Facilities include free parking, WiFi, and a restaurant, meeting basic traveler needs. ❌ Several reviews report rooms without windows and a need for major renovation and repairs. ❌ Housekeeping issues were noted, including unclean rooms, stained bedsheets not changed promptly, and limited breakfast quality in some stays. ❌ Complaints about rude or unresponsive reception staff and difficulties during check-in, such as unavailable reserved rooms. ❌ Some guests experienced uncomfortable situations involving extra charges for bed linen stains and poor communication from management. ❌ Limited bottled water provided per day and occasional lack of amenities like milk for tea in rooms.
Rooms and prices
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Description
Beşiktaş Serenity Hotel is a four-star property located in Istanbul with 35 rooms, including Economy Double, Standard Triple, and Connected Family Quadruple room types. It offers amenities such as air conditioning, free parking, WiFi, a 24-hour front desk, and a restaurant on-site. The hotel prohibits pets and provides services like laundry, dry cleaning, and currency exchange. Despite some rooms lacking windows, guests can expect non-smoking and family rooms as well as express check-in and check-out. The property is rated 8/10 overall with consistent scores for cleanliness, amenities, location, and service. The hotel operates check-in from 14:00 and check-out by 11:30. Travelers should note that some reviews mention a need for renovation and occasional housekeeping issues, but many guests praise the helpful and attentive staff, clean rooms, and convenient location. Beşiktaş Serenity combines practical facilities and a central setting, making it suitable for travelers prioritizing location and basic comfort.
Location
Situated 5 km from Istanbul’s city center, Beşiktaş Serenity Hotel is in the lively Beşiktaş district. It is 18 km from Istanbul Airport (IST) and about 30 km from Sabiha Gökçen Airport. Nearby landmarks include the Tomb of Hayreddin Barbarossa at 539 meters and Yıldız Palace 564 meters away, both notable historical sites. Guests will find a variety of dining options close by, including a restaurant at 265 meters, Starbucks at 276 meters, and Pizza Hut at 287 meters. The hotel’s location near public transport links makes it easy to explore Istanbul’s main attractions, including proximity to the Bosphorus waterfront and ferry services.
Tips
- Book early and confirm your room type to avoid issues with room availability.
- Expect a central location with easy access to public transport and local dining options.
- Bring your own bottled water or request more than the complimentary single bottle per day if needed.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Local cuisine Opening hours: [Mon - Sun] 08:00-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 14:00. Check out time: 11:30.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Outdoor furniture
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Safe (in room)
- Laundry
- Dry-cleaning
- Hairdryer (on request)
- Luggage storage
- Telephone
- Coffee/tea for guests
- Breakfast
- Restaurant
- Free Wi-Fi
- Airport transportation
- Russian
- English
- Tour assistance
- Parking
- Conference Hall
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 9440 m. It takes 142 minutes To the beach!
The distance to the sea is 600 meters
Hotel view
Video: Besiktas Serenity Hotel | İstanbul, Turkey | Hotel Review 🏩
Map
Reviews
Go Beşiktaş!!!
Beşiktaş Serenity Hotel’e giriş yaptım ve Ufuk ile ekibi benimle harika ilgilendiler. Sadece gerekeni yapmakla kalmadılar, beklentimin çok üstüne çıktılar. Oda temizdi, sessizdi ve her şey eksiksizdi. Acıktığımda bana yakınlarda harika yemek yerleri önerdiler. Burası turistler için mükemmel bir yer çünkü her yere çok yakın.
Yaşa Beşiktaş!!! ⚽️
The double room I had booked was not available at check-in, and I was told to share a king-size bed with a colleague, despite my confirmed reservation.
After a small fall in the street, a minor cut caused a few blood stains on the bedsheets. Housekeeping did not change the sheets the next day, even though they were visibly stained, and only replaced them the day before I left.
At checkout, I was shown a photo of the sheets and pressured into paying 20 euros because the stains “did not come out in the laundry.” I had already explained what had happened, and the situation felt uncomfortable and unprofessional, especially as it could have been avoided if the sheets had been changed promptly.
There were also smaller issues, such as only one used bath towel being available on one of the days, and a very limited breakfast for the extra cost charged.
I contacted the management afterwards but received no reply.
Despite its good location, I would not stay here again.
Q
A special mention to the owner, Özlem, who was incredibly helpful and attentive throughout my stay. Her warm hospitality and genuine care for guests truly made a difference and created a welcoming atmosphere.
I would also like to thank Ufuk, who was extremely helpful with everything during my stay. He went above and beyond to ensure I had everything I needed and provided excellent assistance at all times.
The location is perfect — close to everything yet peaceful enough for a relaxing stay. I highly recommend Beşiktaş Serenity Hotel to anyone visiting Istanbul. Exceptional service, great value, and a personal touch that sets it apart from the rest.
Reception poor - not interested in English tourists - Room had no milk for tea .
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Beşiktaş Serenity Hotel
Are pets allowed at Beşiktaş Serenity Hotel?
Pets are not allowed at this hotel.
What types of rooms are available at Beşiktaş Serenity Hotel?
Room types include Economy Double room, Standard Triple room, Superior Double room, Deluxe room, Deluxe Double room, and Connected Family Quadruple room.
Does the hotel provide parking facilities?
Yes, the hotel offers free parking.
What are the check-in and check-out times?
Check-in starts at 14:00, and check-out is until 11:30.
How far is the hotel from the nearest airport?
The hotel is 18 km from Istanbul Airport (IST).
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 108 USD The best time to book is October 15, with rates starting from 98 USD





































































