Hotel Nova Plaza Crystal in Istanbul
✅ Central location in Taksim district with quiet surroundings despite city center placement ✅ Friendly and attentive staff praised for their kindness and professionalism in multiple reviews ✅ Rooms generally described as clean, cozy, and spacious in several guest comments ✅ Breakfast is often described as delicious, varied, and up to four-star standards ✅ Good access to public transportation and proximity to major landmarks ❌ Frequent complaints about thin walls and poor soundproofing, causing noise disturbances ❌ Several guests reported rooms without windows or with very limited natural light ❌ Wi-Fi connectivity issues noted, particularly weak signals inside rooms ❌ Mini bar is empty and guests must bring their own tea, coffee, and water ❌ Some guests experienced unfriendly or unprofessional behavior from certain staff members ❌ Breakfast quality and seating capacity were criticized by a few reviewers ❌ Small room sizes and outdated or broken room facilities mentioned by multiple guests
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Description
Hotel Nova Plaza Crystal is a four-star hotel located in the heart of Istanbul's Taksim district, housed in a 10-story building constructed in 1992 and renovated in 2004. It offers 185 rooms across a range of types, including standard rooms with courtyard views and luxury sea view rooms with balconies. The hotel features a heated indoor pool, spa center with paid sauna and Turkish bath services, three conference halls, and on-site dining options including one restaurant and one bar. Families traveling with children can request babysitting services and cots. Free Wi-Fi and parking are available, along with other amenities such as laundry, car rental, and a fitness center. The hotel is praised for its cleanliness and friendly staff, though some guests have reported issues with soundproofing and room sizes. Breakfast is served buffet style and is generally well received. With a rating of 7.7/10, this hotel offers a balance of central location and practical facilities for visitors exploring Istanbul.
Location
Located at Receppasa Caddesi No:7 Talimhane Taksim, the hotel is just 1.5 km from the Bosphorus Strait and 16 km from Istanbul Ataturk Airport. It’s a three to four-minute walk to Taksim Square, placing guests close to major transport links including metro and bus stations. Nearby attractions include the Gezi Park protests site (305 m away) and the Republic Monument in Taksim Square (332 m away), both notable urban landmarks. For dining options outside the hotel, guests will find Cafe Nippon Hotel 67 meters away, rated highly for its service and breakfast variety, as well as Veranda Restaurant & Lounge and Gezi Hotel Bosphorus restaurant within 260 meters. This location is convenient for travelers interested in exploring central Istanbul’s shops, restaurants, and cultural sites.
Tips
- Request a room with a window when booking to avoid rooms without natural light or ventilation.
- Be prepared for some noise due to thin walls and the central location; bringing earplugs might help light sleepers.
- Since the minibar is often empty, plan to bring your own refreshments or purchase them nearby.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, UnionPay, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Early check-in
- Late check-out
- Design hotel
- Doorman
- Upper floors accessible by elevator
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Safe (in room)
- Accessibility features
- Wheelchair access to restaurant
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Packed Lunches
- Free Wi-Fi
- Free internet
- Car rental
- Airport transportation
- Spanish
- Russian
- English
- Italian
- Polish
- Tour assistance
- Indoor Pool
- Photocopy machines
- Event facilities
- Conference Hall
- Fitness facilities
- Gym
- Baths
- Massage
- Health club
- Steam room
- Sauna
- Spa
- Hammam
- First Aid Kit
- Doctor on call
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 9620 m. It takes 144 minutes To the beach!
The distance to the sea is 850 meters
Hotel view
Video: Nova Plaza Crystal Hotel & Spa, Istanbul, Turkey | 360 Travel Facts
Map
Reviews
- it was a very very bad experience in this hotel, it started from so bad breakfast that was almost finished after half hour and they didn't bring more, very bad elevator and WiFi almost not working and so bad behaviour manager that was not answering questions and not trying to help . they kicked out hotel guest from the pool in order to bring other people from outside to spa and pool, I Don't recommend it at all.
- Staff are very bad behavior Lift not safe Reception not answering phone at all Room given is very small Food of breakfast not enough
POIs near hotel
Cafe and Restaurants near hotel
I stayed at Nippon Hotel during the end of the year and New Year period. The hotel was fully booked, including many families, yet the overall experience was very good.
The service was excellent, the room was clean, spacious, and comfortable, and it fully matched my expectations. Housekeeping and staff support were professional and responsive.
Breakfast offered a good variety of options, and if something was not available, the staff were willing to accommodate special requests, which was appreciated.
The location of the hotel is also very convenient, with easy access to exchange offices, supermarkets, restaurants, and shisha cafés. Overall, it was a pleasant and comfortable stay.
I wish the hotel continued success.
I have stayed at three other hotels in Turkey during this trip, and all of them were good. Only Nippon Hotel made my holiday incomplete. I really regret choosing Nippon Hotel; if I had read other guests’ reviews on Google more carefully, I would not have made this booking.
The breakfast was fair, with a reasonable selection. One of the strongest aspects of the stay was the team at the reception; they were always attentive, responding to guest requests promptly and professionally.
Overall, a comfortable stay with great service and good hospitality. I would happily consider returning.
Thanks to Nancy from the reception she is so helpful and collaborative! Without her the issue was not solved.
I just arrived today at 2 PM, and the room was extremely hot. I asked the reception to check the air conditioning, and they told me it was fixed. I trusted them and went out for the day. When I came back around 10 PM, the room was even hotter!
I called the reception again (different shift this time), and the person told me there’s no cold air, only heating, because the entire building uses central AC. Seriously? Every guest has to accept the same temperature? What if someone wants a cooler room? This makes absolutely no sense.
I told him that if they cannot provide cold air, then please refund my money so I can move to another hotel. He told me to contact Booking.com. I did, and Booking informed me that the hotel just needs to send a confirmation email to approve a refund. However, the reception refused, saying that only the reservation team can do that — and they don’t work on weekends! So now I have to wait until Monday, meaning I’m forced to spend two nights in a room at 29°C!
This is completely unacceptable. Poor management, poor communication, and zero care for guests’ comfort. I am stuck here suffering because of their unprofessional system.
Avoid this hotel unless you enjoy sleeping in a sauna!
Frequently asked questions about Hotel Nova Plaza Crystal
Does Hotel Nova Plaza Crystal have a swimming pool and spa facilities?
Yes, the hotel features a heated indoor swimming pool and a spa center offering paid sauna and Turkish bath services.
Are children accommodated at Hotel Nova Plaza Crystal?
Children of all ages are welcome. Babysitting services and cots are available upon request, but additional fees may apply for children using existing beds.
Is there free Wi-Fi available at the hotel?
Yes, free internet and Wi-Fi are available throughout the hotel.
What types of rooms does Hotel Nova Plaza Crystal offer?
The hotel offers several room types, including Standard Double Or Twin Room With Courtyard View, Deluxe Family Triple Room With Sea View And Balcony, Family Triple Room, Comfort Double Or Twin Room, Family Quadruple Room, Family 2-bed Room, Luxury Sea View Room With Balcony, Deluxe Double Room With Sea View, and Basic Double Room with no windows.
Is the hotel close to major landmarks in Istanbul?
Yes, the hotel is within walking distance of Taksim Square, Gezi Park protests site (305 m), and the Republic Monument (332 m).
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 96 USD The best time to book is July 24, with rates starting from 76 USD