Mercure Istanbul Bakirkoy in Istanbul
✅ Staff professionalism and helpfulness highlighted in multiple reviews, especially front desk support ✅ Comfortable and spacious rooms with convenient access to public transportation and local amenities ✅ Good location near shops, cafes, and public transit ✅ Cleanliness noted positively in several reviews ✅ Facilities like gym and pool staff received praise for their warm attitude ❌ Several reviews mention hygiene problems, including dirty floors, lifts, pool, and room furnishings ❌ Breakfast is basic, served in a basement with no windows, and kitchen staff were sometimes unhelpful ❌ Some guests reported poor customer service and unresponsiveness, including lack of help with luggage ❌ Building and rooms described as old and tight, not matching 4-star standards ❌ Wi-Fi service is paid, which may be inconvenient for some travelers
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Description
Mercure Istanbul Bakirkoy is a 4-star hotel built in 2008 and located in a five-story building with 78 rooms. The hotel underwent renovation in 2010 and offers a mix of room types including Superior Double rooms with garden or city views, Deluxe Double rooms, Classic Single rooms, Double Junior Suites, and Quadruple Family Suites. Guests can enjoy facilities such as a restaurant, bar, indoor heated pool, fitness center, spa services including massage, sauna, and jacuzzi for an extra fee. The hotel provides free parking but charges for Wi-Fi access. It caters to families with a children’s indoor pool and has amenities like air conditioning, 24-hour front desk, currency exchange, and non-smoking rooms. Pets are not allowed here. The service includes express check-in/check-out, luggage storage, laundry, and concierge assistance. The overall guest rating is 8.6/10, with cleanliness and service rated around 8/10, although some reviews note issues with hygiene and breakfast quality.
Location
Mercure Istanbul Bakirkoy is situated on Istanbul Caddesi No:71 in the Bakirkoy district, approximately 5 km from Istanbul Ataturk Airport. The hotel is about 398 meters from the sea, offering convenient access to coastal sights. Nearby you’ll find several dining options within a short walk, including Bakırköy Unlu Mamulleri (119 m), Merhaba Pastaneleri (270 m), and Istasyon Cafe (340 m). The location is described as a mix of residential and commercial areas, with shops and restaurants close by. The hotel is roughly 8 km from the airport and about 13 km from central districts like Fatih and Taksim.
Tips
- Expect breakfast to be basic and served in a basement area without windows, so plan accordingly if you prefer more variety.
- If you require Wi-Fi, be prepared to pay extra as it is not complimentary.
- For families, the children’s indoor pool is a convenient facility to keep kids entertained.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] Closed Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Upper floors accessible by elevator
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Transfer services
- Russian
- English
- Multi-language staff
- Turkish
- Tour assistance
- Library
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The distance to the sea is 400 meters
Hotel view
Video: Mercure Istanbul Bakirkoy | İstanbul, Turkey | Hotel Review 🌟
Map
Reviews
The staff demonstrated a high level of professionalism in communication, hospitality, responsiveness, and overall service.
Everything provided during my stay was highly satisfactory and reflected great attention to detail and quality.
I look forward to returning to this hotel in the future, as my stay was exceptional on all levels.
Best regard
Absolutely waste of money,
Very old property, dirty floors, dirty lifts, unhygienic pool, dirty room curtains, carpets, sofas, chairs, every single thing in this hotel was dirty, pool cleaning
Very unprofessional staff.
On arrival with family of 3 kids, luggage, pushchair.
Three staff members were there, none of them bothered to help me with the luggage.
I couldn't speak turkish so i have been treated worse, as compare to turkish citizens/speakers.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Mercure Istanbul Bakirkoy
What types of rooms are available at Mercure Istanbul Bakirkoy?
The hotel offers Superior Double rooms with garden or city views, Deluxe Double rooms with city view, Classic Single rooms, Double Junior Suites, and Quadruple Family Suites.
Is breakfast included in the room rate?
Breakfast is served as a buffet Monday to Friday from 06:30 to 10:00 and is not included in the room rate; additional fees apply.
Are pets allowed at this hotel?
Pets are not allowed at Mercure Istanbul Bakirkoy; however, service animals are permitted.
Does the hotel provide free Wi-Fi?
Wi-Fi is available but access is charged separately.
What wellness facilities does the hotel offer?
Guests can use the heated indoor pool, fitness center, and spa services including massage, sauna, steam room, and jacuzzi for an additional fee.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 57 USD The best time to book is July 5, with rates starting from 52 USD