9.2
Excellent
190 USD
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Sheraton Grand Atasehir Hotel in Istanbul

🌍
Turkey, Barbaros Mah. Mor Sumbul Sok. No:1 Atasehir Istanbul
● Center: 11 km
🌞 Beach - 5 km
☎ Phone: +90 216 547 00 00Show

Large, comfortable rooms with modern decor and excellent cleanliness, as noted by multiple guests. Friendly and helpful staff consistently praised, including receptionists Ayberk, Emreh, and Busra. Impressive breakfast buffet with a wide variety of fresh options and good quality. Facilities such as the heated indoor pool, sauna, and fitness center are highly rated, with the gym described as 'world class'. Convenient for business travelers due to proximity to offices and business centers in Atasehir. Several guests reported issues with the air conditioning system being centrally controlled and insufficient to cool rooms below 23.5°C. One review detailed serious hygiene concerns at the breakfast buffet, including uncovered food and improper temperature control leading to food poisoning. Misleading billing practices at the bar were reported, with cocktails being charged as individual components without prior notice. Fitness center maintenance was criticized for damaged equipment and lack of basic amenities like water and cups. Check-in delays and room allocation errors caused inconvenience for some guests.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
293 USD
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Superior Double room
Superior Double room
Wireless internet, air conditioning and private bathroom
Beds:
313 USD
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Terrace Double Club room
Terrace Double Club room
Wireless internet, air conditioning and minibar
Beds:
379 USD
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Double Club room
Double Club room
Wireless internet, air conditioning and minibar
Beds:
438 USD
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1 Bedroom Executive Double Club Suite
1 Bedroom Executive Double Club Suite
Private bathroom
Beds:
533 USD
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Corner Double Club Suite
Corner Double Club Suite
Wireless internet, air conditioning and minibar
Beds:
602 USD
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Grand Corner Double Club Suite
Grand Corner Double Club Suite
Private bathroom
Beds:
927 USD
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1 Bedroom Presidential Double Club Suite
1 Bedroom Presidential Double Club Suite
Private bathroom
Beds:
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Terrace Double Club Suite
Terrace Double Club Suite
Wireless internet, air conditioning and minibar
Beds:
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Description

Sheraton Grand Atasehir Hotel is a modern 5-star property built in 2015, located on the Asian side of Istanbul in the Atasehir district. The hotel occupies a 27-floor building with 165 rooms that range from Superior Double rooms to one-bedroom Presidential Double Club Suites. Guests can enjoy a variety of on-site amenities including a heated indoor pool, a spa and wellness center with sauna and massage services, and a fitness center equipped with world-class equipment. The hotel features several dining options such as a restaurant with buffet breakfast, a bar, cafe, and lounge areas. Business travelers will find meeting and banquet facilities, as well as a business center and concierge services. The hotel operates a 24-hour front desk with express check-in and check-out. Rooms are soundproof, air-conditioned, and designed to meet the needs of both leisure and corporate guests.

Location

Sheraton Grand Atasehir Hotel is situated in the Atasehir district, approximately 26 km from Istanbul's Sabiha Gokcen Airport (SAW). The hotel is surrounded by multiple shopping malls, including the nearby Watergarden Istanbul, which offers an hourly musical fountain and fire show after 8 PM. Metropol Mall is also close by, featuring a live shooting range for those interested. The hotel is not within walking distance of Istanbul's main tourist attractions, making it more suitable for business travelers or visitors with shopping interests. The nearest restaurant, Hen Coops, is just 300 meters away. Public transportation access is limited, so guests often rely on taxis or car rentals.

Tips

  • If you prefer a cooler room, be aware that the hotel's air conditioning is centrally controlled and may not cool rooms to very low temperatures.
  • For transportation, consider arranging a taxi or rental car, as public transit options near the hotel are limited.
  • Guests should inspect breakfast buffet items carefully due to reported hygiene concerns and clarify bar pricing before ordering cocktails.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, MasterCard, JSB, DinersClub, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Reception desk
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Kitchen
  • Poolside bar
  • Packed Lunches
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • English
  • French
  • Multi-language staff
  • Turkish
Tourist services
  • Tour assistance
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Beach/pool towels
  • Heated swimming pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Golf course
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
  • Kids' TV Networks
Pets
  • Pets Not Allowed

The nearest beach is located on the distance of 4850 m. It takes 73 minutes To the beach!

The distance to the sea is 4370 meters

Hotel view

Google panorama

Video: Soner Metin - Sheraton Grand İstanbul Ataşehir Genel Müdürü | Sektörden Turizoom Yorumları

Map

Reviews

Cleanliness
Amenities
Location
Service
24.01.2026 Guest
Great hotel with good facilities and large rooms. a huge pool as well as sauna and steam bath, the receptionist Ayberk was very friendly and helpful, I recommend this place
09.12.2025 GD
I recently stayed at the Sheraton Grand Istanbul Ataşehir and unfortunately my experience was far below Marriott standards.

1. Serious hygiene issues at breakfast – resulted in food poisoning
I became severely ill for two days with what was clearly food poisoning, and the only possible source was the breakfast buffet.
The hygiene practices were shocking: food left uncovered, improper temperature control, and a general lack of any visible HACCP-standard procedures.
The photos I attached speak for themselves — including ingredients being prepared directly from supermarket packaging (such as mushrooms being cut straight from a plastic container, unwashed and uncleaned).
This level of food handling in a 5-star hotel is extremely concerning.

2. Misleading and unacceptable billing at the bar + refusal to refund
On my last evening, I ordered a simple Campari Spritz. Instead of charging the standard cocktail price, the hotel manually billed the components separately (multiple Campari charges + multiple sparkling wine charges) because “the cocktail does not exist in their system.”
This was never communicated to me before serving.
The result? Nearly 100 USD for three basic cocktails — something I would never have ordered had they informed me.

When I questioned the bill, the staff refused to give me a proper receipt and refused any refund, even though they acknowledged that the cocktail wasn’t in their POS system. This is not transparent, not professional, and not acceptable for a Marriott property.

3. Gym in very poor condition
The fitness center has no water, no cups, and several machines that are clearly damaged or poorly maintained. Definitely not up to Sheraton standards.

Overall
My stay was overshadowed by issues that should simply never happen in a 5-star hotel: unsafe food handling, lack of hygiene, misleading billing, refusal to provide receipts, and neglected facilities.
This property does not reflect Marriott’s quality or reliability, and I sincerely hope management will take immediate corrective action.
19.11.2025 Rosydi
I am a business traveler having a meeting in this area. Hence, the hotel suits me very much. If you are tourist, this area (Atasehir) does not fit as it is quite far from tourist attractions in Istanbul.
14.11.2025 Spencer
Wonderful hotel. The service level is high - staff want to help you, and respond quickly to your needs.

Rooms are comfortable, very clean. Great beds. Quiet. Only thing that could be improved is better functioning AC (system worked, but would constantly turn off e.g., overnight).

Gym / pool / spa are world class for a hotel.
19.10.2025 Salmeh
had a wonderful stay at the Engrand Hotel in Istanbul!
The staff were extremely kind, helpful, and professional they really made me feel welcome. The room was very nice and comfortable, and I was receive a free upgrade from the Golden Member program Marriot Bonvoy to a better room, which I really appreciated.

Everything was clean, well maintained, and the service was excellent. I was very satisfied with my stay and would definitely recommend this hotel to everyone visiting Istanbul.
18.10.2025 Sunsuri75
Short walking distance to the office where I have to go to during my stay there.
09.09.2025 Omer
This hotel does not have proper in-room AC, despite advertising as if they do. What they actually have is a central cooling system controlled by the hotel, and it never cooled my room below 23.5°C.

Even when I set the thermostat to 18°C, the system kept shutting itself off. The room was constantly warm and uncomfortable. I specifically choose five-star hotels because I like to sleep in a cold room and expect proper air conditioning, this was one of my main reasons for booking here.

When I complained, staff first tried to make excuses, but eventually admitted that the central cooling system simply isn’t strong enough to cool the rooms properly.

This is misleading advertising. Be aware: if you expect real AC, you won’t get it here.
17.08.2025 Guest
The hotel is surrounded by numerous shopping malls. One of them, which I believe is Watergarden Istanbul, features a fantastic musical fountain and fire show that runs every hour on the hour after 8 PM, lasting for about three songs. It's quite a sight to behold. Also, across from Metropol Mall, there's a live shooting range which is quite affordable if you're interested. However, I wouldn't recommend buying luxury handbags in Istanbul. Even with the tax refund, they often end up being more expensive than in China, and the variety isn't particularly extensive. 😧
25.07.2025 Princess
I had a great stay at this hotel during my trip to Turkey for nose surgery. The staff were incredibly friendly and helpful, and they made sure I was comfortable throughout. Front desk staff are always ready to help you. I was especially touched by the flowers they sent to wish me a speedy recovery. The location was perfect for shopping and sightseeing. Highly recommended!
21.06.2025 Guest
Amazing Hotel & amazing staff all the way from reception security bell boys to cleaning staff 

A wonderful hotel with amazing service and the breakfast was amazing too high quality 

Definitely booking again
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POIs near hotel

monument
Jet Aircraft Monument (60 min)
Monument featuring a jet aircraft, commemorating Turkish aviation history.
monument
Historic Column (4 km)
Ancient monument column with historical significance in Istanbul's urban landscape.
museum
Museum of Turkish & Islamic Arts (5 km)
Displays Turkish and Islamic art collections spanning multiple centuries.
museum
Museum Entrance (5 km)
Museum entry point in Istanbul.
memorial
Atatürk Monument (5 km)
Memorial dedicated to Mustafa Kemal Atatürk, founder of modern Turkey.

Cafe and Restaurants near hotel

restaurant
Restaurant «Hen Coops» (5 min)
Ağaoğlu Andromeda Residence, Batı Ataşehir, Istanbul

Frequently asked questions about Sheraton Grand Atasehir Hotel

What types of rooms are available at Sheraton Grand Atasehir Hotel?

The hotel offers Double Club room, Superior Double room, Deluxe Double room, Terrace Double Club room, Corner Double Club Suite, 1 Bedroom Executive Double Club Suite, 1 Bedroom Presidential Double Club Suite, Terrace Double Club Suite, and Grand Corner Double Club Suite.

Is Sheraton Grand Atasehir Hotel suitable for business travelers?

Yes, the hotel is well equipped for business travelers with meeting and banquet facilities, a business center, and proximity to local offices in Atasehir.

Does the hotel provide air conditioning in guest rooms?

The hotel features a central cooling system, but some guests have reported that it does not adequately cool rooms below 23.5°C.

Are pets allowed at the Sheraton Grand Atasehir Hotel?

Pets are not allowed, but service animals are permitted.

How far is the hotel from Istanbul Sabiha Gokcen Airport?

The hotel is located about 26 kilometers from Sabiha Gokcen Airport.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 193 USD The best time to book is July 29, with rates starting from 185 USD

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