Istanbul Marriott Hotel Sisli in Istanbul

Nice stay
Good service

Very nice team working there.

The car parking is 650 Turkish Lira per night.

1. My 8-night stay was the most bizarre experience I've had in all the countries I've visited. On the first day, when I went to the toilet for a number two, I only realized afterward that the toilet bowl was stained with urine from top to bottom. It was absolutely disgusting. I immediately called the front desk to send someone to clean it. A while later, someone came and cleaned it. The cleaning guy was quite responsible and did a good job, and I gave him 100 lira as a tip.

2. On the second day, while my colleague and I were having breakfast, a hotel duty manager was conducting a guest satisfaction survey and collecting suggestions. When she asked me, I mentioned my dissatisfaction from the previous day. She was very attentive, which I really appreciate, and noted my room number, promising to look into it seriously and move us to a better room. So, after breakfast, I told the front desk I'd switch rooms when I returned in the evening. I got back to the hotel around 10 PM and was informed by the front desk that we'd been moved to the highest floor. I thought, 'This must be a room upgrade!' I was feeling quite excited and happy. We waited in our room for about 30 minutes, and finally, a young man came with a luggage cart to move our bags and take us to the new room. This is where the bizarre experience happened. We were originally on the 26th floor, and our new room was on the 33rd floor. Surprisingly, the hotel elevator couldn't go directly to the 33rd floor. We had to go to the 30th, 31st, or 32nd floor, then get out, walk around a corner, enter a small elevator, and then go up to the 33rd floor. I immediately had a bad feeling – was this some kind of trap? So, we nervously made our way to the room on the 33rd floor. As soon as we entered, we found the area was significantly smaller than our previous room. The beds were closer together, and there was no desk or sofa. The bathroom was also nearly half the size. I was completely baffled. This was no upgrade; they were playing games with us. We were so disappointed that we didn't expect much help from them, so we asked them to move us back to our original room. So, we went all the way back, still staying in the same room. Of course, it involved taking two elevators to get back.

3. On the next day, my colleague called them to send some tea. The person on the phone readily agreed, but little did he know he waited a whole hour, and no one came. Later, I called them again, and they finally arrived belatedly.

4. The two bottles of hand soap on our sink were dusty, and from the moment I checked in until I left the hotel, I never saw any cleaning staff wipe them during room cleaning. The hygiene is truly terrible. I have photos to prove it.

5. On our last two days, when I pulled back the covers to sleep, there was a stain on the bed. Because I was too tired, I couldn't be bothered to call them and just slept, avoiding that area.

6. A female server in their lounge completely ignored me when I asked her for the bill. She didn't even respond. I called her three times with no answer. Eventually, out of frustration, I went to the smoking area for a cigarette and then came back to stare at her and ask if she could give me the bill now. Only then did she slowly hand me the bill. I paid cash.

These are my genuine experiences during my 8 days at this Marriott. Honestly, it's not good at all; it doesn't even come close to a 5-star standard. The service, hygiene, and facilities are all completely substandard, and I even left them at least 100 lira in tips every day. I hope everyone looks for a Marriott elsewhere; this one offers extremely poor value for money.

Every time we're in Istanbul, if we're staying in the Sisle area, we choose this hotel. Excellent value for money. Delicious breakfasts. The staff speaks fluent English. If you can stay above the 20th floor, you'll get a wonderful view of Istanbul and the Bosphorus.

I love this hotel... And the panoramic windows offer stunning views of the city :)

The view from the room was beautiful, the breakfasts and dinners were delicious, the rooms were spotlessly clean—they were cleaned daily—and everything smelled delicious, making it feel like it was brand new. The staff was polite and friendly.

Hotel is nice and clean but breakfast was not good enough due to lack of service specially if you are foreign… room waster hose leaking when you open water and no body lotion in bathroom also shower leakege when open the shower.

I had a fantastic stay at the Marriott Hotel Şişli. The hotel room was absolutely stunning with an amazing view, as well as located in a central location that’s far enough from the city centre to have some peace, but close enough to public transport options (bus/metro etc.) to get into Taksim/Besiktas/Sultanahmet within 15 minutes.

The hotel has a bit of wear and tear (mostly staining), but I found it to be quite clean — which is the most important factor.

Furthermore, the staff were extremely helpful and friendly, and management was proactive in ensuring the hotel is extremely secure and safe for guests.

Can’t wait to come back next time I’m in Istanbul.

Very clean and comfortable as always at Marriott hotels. Excellent choice of breakfast (~€30pp if not included in room).

Loved my stay at Istanbul Marriott Hotel Sisli! Got a great deal to spend 4 nights at this hotel. Great location (5 mins walk to Sisli Station), five-star swimming pool & gym, big shopping mall nearby. Highly recommend!