Side Su Hotel - Adult Only (+16) in Side

Extremely Rude Administrator who ruined the whole experience!     I stayed at this hotel in September for a few days. While the rooms were decent and the food was quite good, I would like to raise a serious concern about the check-in process, particularly with the Administrator Elena.   When my parents arrived, Elena was extremely rude throughout the entire check-in. She handed us a room key, and we discovered she had assigned my parents to a room with a SINGLE bed and an armchair converted into a child’s bed! When I asked if she was seriously suggesting my father should sleep in a child’s bed, her response was, “I already have enough problems and don’t want to deal with this right now.” After more arguing, she reluctantly reassigned us to another room -  this time right next to the hotel’s garbage room!   I have traveled widely, and I have never faced such unprofessional and outright rude behavior from someone working in hospitality! It was especially disappointing because the rest of the hotel staff, including those in the restaurants, were very polite and helpful. For a hotel that otherwise has potential, this level of treatment at the front desk is simply inexcusable.