Orfeus Park Hotel in Side

Good value for money hotel, but overall could do with some basic improvements to make the experience even better...
The staff was great (except maybe for the grumpy receptionist). They were very friendly and helpful.
The food was good, nothing to write home about but you definitely won't stay hungry and you always have decent options for a good meal.
The overall ambiance of the hotel is very nice and peaceful, the beach is nice and the beach bar is excellent.
The hotel is located in a good spot, close to the beach (cca. 300m) and there is a bus shuttle if you don't want to walk. There is also a Migros supermarket close by and some souvenir shops etc. There is also quite a nice walkway next to the beach that connects all of the hotels' beaches.
The entertainment is close to non-existent (could be because it was September) except for the evening performances in the 'amphitheater'.
The main gripe was with the overall hygiene of the hotel. If the following issues were resolved this hotel would be amazing.
The cutlery, glassware and plates were always stained and never looked properly cleaned, we had to wipe them all with tissues before eating.
The rooms are semi-renovated. At first glance they seem clean but then you start noticing the details, like dust on top of the TV, stains on the sheets, and white spots on the toilet sink and shower. The daily cleaning includes refilling the mini-fridge with bottled water and changing the towels. The sheets were never changed in the 8 day stay.

Overall, a quite decent hotel for the value, but could be great if adjustments to the hygiene routine were made.

All the staff worked a lot but they almost did not speak English.
There is also a restaurant on the beach, but they do not serve any alcoholic drinks, they make it only at the bar by the pool. They serve Pepsi, Fanta, etc drinks, some no-brand liqueurs, vodka, gin, etc but no long drinks, you can forget about basic cuba libre, tequila sunrise etc :/

Ice cream is served only one hour a day, and is not served even during dinner. At that time there is a long line for it could be more than 30 people waiting for it :/

Guests are allowed to "block" sunbed at the swimming pool during the night and also for a whole day. So there is almost no chance to get a free one.

If you lose your room card they will charge you 10 EUR.

Dinner starts at 19:00 but at 20:00 they will stop adding new food, so everyone come at 19:00 its very crowded and almost no chance to get a free table. If you come later you get a table but not many options to choose from.

There is no snack bar, where you can get food during the day. We arrived at 14:30 and had to wait until 19:00.

Wi-Fi in the hotel is not really working and we miss Wi-Fi on the beach.

Guests are mostly from Russia, Germany, Poland, and Turkey. Very often around midnight, some guests were noisy.

We really liked the swimming pool, transfer to the beach and free sunbeds there.

The rooms, pools, restaurant are very nice but the service is quite bad and the food (lunch and dinner) is really not good. Breakfast is good though. The staff (some of them) is unrespectful. Almost nobody knows English with makes communication very hard. Cleaning staff is very kind and clever.