9.2
Excellent
132 USD
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Sofitel Dubai Downtown in Dubai

🌍
United Arab Emirates, Dubai, Sheikh Zayed Road, beside Burj Khalifa Metro Station
● Center: 630 m
🌞 Beach - 52 min
☎ Phone: +971 4 503 6666Show

Rooms are modern, clean, and comfortable with many offering great views of Burj Khalifa Staff service is frequently described as friendly, attentive, and professional, with specific praise for employees like Adnan and Shyam Location is highly convenient for access to Dubai Mall and Burj Khalifa, with easy public transport connections Facilities include a well-equipped fitness center, spa, outdoor pool, and children’s club Guests appreciated thoughtful touches such as room upgrades, personalized birthday surprises, and consistent daily replenishment of amenities Some guests reported inconsistent communication regarding dining options included in half-board packages Maintenance issues were noted in bathrooms, including lamps and empty toiletry containers not being promptly addressed The ‘sea view’ rooms do not provide a true sea view due to distance from the coast The men’s spa locker room steam room is small and was reported as nonfunctional by a guest
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Luxury Double room
Luxury Double room
Wireless internet, air conditioning and minibar
Beds:
265 USD
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Luxury Club Millésime access Double room
Luxury Club Millésime access Double room
Wireless internet, air conditioning and minibar
Beds:
265 USD
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Luxury Coastline View Double room
Luxury Coastline View Double room
Wireless internet, air conditioning and minibar
Beds:
265 USD
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Luxury Family room
Luxury Family room
Family room with internet, air conditioner and bathroom
294 USD
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Luxury Double Studio Apartment partial Burj Khalifa view
Luxury Double Studio Apartment partial Burj Khalifa view
Private bathroom
Beds:
407 USD
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1 Bedroom Double Apartment
1 Bedroom Double Apartment
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
411 USD
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Double Junior Suite
Double Junior Suite
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
437 USD
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Opera Coastline View Club Millésime access Double Suite
Opera Coastline View Club Millésime access Double Suite
Wireless internet, air conditioning and minibar
Beds:
443 USD
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2 Bedrooms Downtown Suite
2 Bedrooms Downtown Suite
Air conditioning and private bathroom
Beds:
482 USD
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Presidential Club Millésime access Double Suite partial Burj Khalifa view
Presidential Club Millésime access Double Suite partial Burj Khalifa view
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
1 040 USD
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Luxury Double room partial Burj Khalifa view
Luxury Double room partial Burj Khalifa view
Wireless internet, air conditioning and minibar
Beds:
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Luxury Club Millésime access Double room partial Burj Khalifa view
Luxury Club Millésime access Double room partial Burj Khalifa view
Wireless internet, air conditioning and minibar
Beds:
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Double Junior Suite partial Burj Khalifa view
Double Junior Suite partial Burj Khalifa view
Wireless internet, air conditioning and minibar
Beds:
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Royal Club Millésime access Double Suite partial Burj Khalifa view
Royal Club Millésime access Double Suite partial Burj Khalifa view
Private bathroom
Beds:
1 411 USD
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More rooms

Description

Sofitel Dubai Downtown is a 5-star hotel established in 2013, featuring 350 rooms spread across a 31-floor building. The hotel offers French-style luxury with rooms equipped with flat-screen TVs, BOSE sound systems, and minibars. Many rooms provide views of the Burj Khalifa or Dubai cityscape. Suites include separate living areas and premium bathroom amenities. Guests can enjoy a variety of facilities including a spa center, open-air swimming pool, fitness center, and multiple dining options. The hotel caters to families with services such as babysitting (upon request and for a fee) and kid-friendly meals. Business travelers benefit from conference and banquet halls, as well as a business center. Free Wi-Fi and parking are available, and the staff includes Russian speakers. Note that pets are not allowed, and check-in starts from 15:00 while checkout is until noon.

Location

Sofitel Dubai Downtown is situated directly opposite the Burj Khalifa and about 300 meters from a bus stop and 500 meters from the nearest metro station. The hotel is approximately 10 km from Dubai International Airport (DXB). Dubai Mall is within walking distance, roughly a 15-minute walk through an air-conditioned tunnel. Public sandy beaches such as La Mer Beach and Kite Beach are 6 km and 11 km away respectively, with free shuttle service to these beaches offered by the hotel. Nearby dining options include Arz Lebanon Restaurant, just 312 meters away, rated 9 out of 10.

Tips

  • Ask at check-in about dining options if you have a half-board package to avoid confusion, as some guests reported conflicting information.
  • Request a room with a Burj Khalifa view if you want the iconic skyline visible from your window.
  • Use the free shuttle to visit public beaches, but verify the schedule with the front desk since services can change.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western, Chinese, Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, UnionPay, DinersClub, JSB, Visa, AmericanExpress
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • French
  • Multi-language staff
  • Arabic
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Nightclub
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Pool facilities
  • Beach/pool towels
  • Transfer to the beach (free)
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly
Pets
  • Pets Not Allowed

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 3450 m. It takes 52 minutes To the beach!

The distance to the sea is 2270 meters

Street view

Video: Amazing Sofitel Downtown Dubai | Luxury Hotel Tour 2025 🏨

Map

Reviews

Cleanliness
Amenities
Location
Service
22.02.2026 Guest
The room was pretty decent for being in the city. We booked the half-board option, choosing breakfast and dinner. However, there was a discrepancy regarding dinner; the front desk and the restaurant staff told us different things. We were initially told both the second and third-floor restaurants were options. When we went to the second floor, they said no, and it took some back-and-forth communication to resolve it. Then, at the third-floor restaurant, they also said no, despite the front desk confirming it was fine. We went back to the third-floor restaurant, and again, they refused. Isn't this something that should be synchronized internally within the hotel?
19.02.2026 Itgelt0309
The rooms are modern, clean, and comfortable, and the service is generally friendly and efficient.
15.02.2026 MAZRAANI
Heart of Dubai downtown, near by dubai mall helpful staff recommend to all familes
13.02.2026 OHN_OHN
I stay in Sofitel Dubai for 6 days for this trip, it make me feel like home. Room is very cozy and clean. They always prepare for good sleep by put camomile tea on the bedside table. Good amenities and plenty of water replace every day. The bed is very good make me have a deep sleep and wake up with nice view of Berj Kalifa, that’s brilliant
05.02.2026 Zhiyi
Fantastic experience at this hotel. We were upgraded to a suite, which was very spacious and offered a great city view. Breakfast was fairly basic, but there was a good selection of fresh fruit. As members, we had a sweet welcome food and also enjoyed the afternoon tea, which was a nice extra.

The gym is one of the best hotel gyms I’ve experienced, and the outdoor pool also looked very inviting, although we didn’t have time to use it this visit. On my birthday, the team surprised me with a lovely bed decoration and a small cake, which was a really thoughtful touch.

The staff were extremely friendly and the service was excellent throughout. The location is also very convenient, about a 10-minute walk to Dubai Mall.
17.01.2026 Guest
Sea view is not a sea view. Too far from sea
31.12.2025 Sailaja
Shyam was professional, attentive, and courteous throughout the breakfast ensuring order was taken accurately and delivered promptly on time. He was friendly and easygoing and made us feel welcome right away, and handled our orders smoothly. Food and drinks came out on time, he checked in just enough to make sure everything was good. Overall, the service was relaxed, attentive, and made the food more enjoyable.
Sai Anna was at the entrance and gave us a warm, polite, and very helpful greet from the moment we arrived. He greeted us with a smile, assisted quickly with our luggage, and made the check-in experience feel smooth and stress-free. His friendly attitude and professionalism created a great first impression and made us feel genuinely welcomed at the hotel.
He even helped me in providing his nail cutter as I have to cut my nail because it was broken in the middle and was bothering me.
Overall very happy with their greet and service.
27.12.2025 Ali_Ahmed
This hotel is one of the best hotels in Dubai. It is very upscale with excellent service and prestigious restaurants, in addition to its strategic location near Dubai Mall, which can be reached on foot
26.12.2025 gghowareyou
The suite is spacious, and the French-style decor is simple yet elegant. You can see the Burj Khalifa from the room. The staff were all very accommodating, and even for a chill city like Dubai, the service was quite fast. The food was fresh and delicious. If I go back, I'd definitely choose Sofitel again.
24.12.2025 Farriya
Hotel was great and the location is even better. It was walking distance to the Burj and the Dubai Mall. Perfect for all families with kids. They have a beautiful pool and a very cute kids clubs. The assistant Ms. Elaine was very friendly and made my kids feel like they were at home. Very pleased with the service. The only complaint is that the facility in the room could be more user friendly and the bathrooms need more attention for maintenance. But other than that we had a pleasant stay. Thank you!
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POIs near hotel

aquarium
Dubai Aquarium & Underwater Zoo (14 min)
Features a large aquatic tunnel and diverse marine life exhibits inside Dubai Mall.
Tickets: Dubai Aquarium & Underwater Zoo: Entry Ticket, 49 EUR View
attraction
Dubai Design District (45 min)
Dubai Design District is a creative hub for design, fashion, and innovation in Dubai.
attraction
Medwin Medical Jumera (5 km)
Medwin Medical Jumera is a healthcare attraction offering specialized medical services.
attraction
Pakistan Association Dubai (6 km)
Pakistan Association Dubai promotes cultural and social activities for the Pakistani community.
attraction
St Marys Catholic Church (6 km)
St Marys Catholic Church serves Dubai’s Christian community with regular worship services.

Cafe and Restaurants near hotel

restaurant
Arz Lebanon Restaurant (5 min)

Frequently asked questions about Sofitel Dubai Downtown

Does Sofitel Dubai Downtown offer free Wi-Fi and parking?

Yes, the hotel provides free Wi-Fi and free parking for guests.

Are there facilities for children at the hotel?

Yes, the hotel offers babysitting services on request (for a fee), a children’s playground, kid meals, a kids’ club, and cribs can be requested.

How close is the hotel to Dubai Mall and Burj Khalifa?

The hotel is located opposite Burj Khalifa and about a 15-minute walk to Dubai Mall via an air-conditioned tunnel.

Is there a shuttle service to the beach?

Yes, the hotel provides free shuttle transfers to public beaches La Mer Beach (6 km) and Kite Beach (11 km), though this service may be subject to change by hotel management.

Are pets allowed at Sofitel Dubai Downtown?

No, pets are not permitted at the hotel.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 147 USD The best time to book is August 18, with rates starting from 103 USD

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