Atlantis, The Palm Hotel in Dubai
✅ Highly praised for cleanliness and spotless maintenance, including immaculate glass doors and windows. ✅ Guests enjoyed the large, spacious rooms with stunning ocean and palm views. ✅ The Aquaventure water park and Lost Chambers Aquarium received multiple compliments for being fun and impressive. ✅ The hotel offers a variety of dining options, including Michelin-starred restaurants and well-regarded buffets. ✅ Families appreciated the extensive kids’ facilities such as the kids’ pools, clubs, and playgrounds. ✅ Staff service is often described as friendly, attentive, and professional with 24-hour reception. ❌ Some guests noted slow check-in and check-out processes that can affect tight itineraries. ❌ A few reports mentioned issues with room assignments, such as receiving corner rooms despite requests. ❌ One review described a cockroach sighting in the breakfast restaurant, raising cleanliness concerns. ❌ The hotel’s large size can require long walks between towers and from rooms to facilities. ❌ Parking convenience and service received moderate ratings, indicating room for improvement.
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Description
Atlantis, The Palm Hotel in Dubai is a large luxury resort built in 2008 and renovated in 2020, located on the iconic artificial island Palm Jumeirah. The hotel consists of two towers connected by an arch and offers 457,000 m² of facilities, including 2 temperature-controlled outdoor pools, an extensive Aquaventure waterpark with 105 slides, and a private sandy beach stretching 2 km. Guests can enjoy over 30 restaurants, lounges, and bars, including Michelin-starred dining options. The property features a vast range of activities like tennis, bowling, live music, water sports, and a dedicated kids’ program with pools, playgrounds, and clubs. Rooms come with ocean or palm views and some offer access to the exclusive Imperial Club Lounge. The resort offers free Wi-Fi, shuttle services, and easy access to nearby malls. This hotel is suitable for families, couples, and groups seeking entertainment, luxury, and a wide choice of amenities in one location.
Location
Atlantis, The Palm is situated at the tip of Palm Jumeirah in Dubai. The hotel’s private sandy beach is only 50 meters away, extending 2,000 meters along the coastline. Nasimi Beach is 110 meters from the property. Dubai World Central airport (DWC) is 24 kilometers away, and Dubai International airport is approximately 35 kilometers from the hotel. Nearby dining options include Poseidon Café (157 m), Asia Republic (218 m), and STRADA restaurant (245 m). The hotel also provides free shuttle buses to major shopping centers like Mall of the Emirates and Dubai Outlet Mall on a set schedule.
Tips
- Book the Imperial Club rooms if you want access to the exclusive lounge with additional dining options and quieter atmosphere.
- Reserve breakfast or buffet meals early as they tend to fill up quickly.
- Allow extra time for check-in and check-out, especially during peak periods, to avoid rushing your schedule.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Asian Buffet [Mon, Tues, Wed, Thurs, Fri, Sun] 07:00-11:30 Open
[Sat] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of AED 500.00 (approx. US$136.13) is charged. This property accepts cash, credit cards and debit cards The deposit will be returned to the original account of payment .
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard, JSB, UnionPay
- Check in time: 00:00. Check out time: 00:00.
Services and facilities
- ATM
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Garden
- Terrace
- Express check-in
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- VIP room amenities
- Cable TV
- Minibar
- Toiletries
- Wheelchair access to restaurant
- Laundry
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Free Wi-Fi
- Car rental
- Spanish
- German
- Russian
- English
- Italian
- Billiards
- Bowling
- Hiking
- Fishing
- Parking
- Water park
- Beach facilities
- Water fun
- Private beach
- Beach/pool towels
- Conference Hall
- Diving
- Snorkelling
- Gym
- Yoga
- Massage
- Sauna
- Children's playground
- Children swimming pool
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 110 m. It takes 2 minutes To the beach!
The distance to the sea is 130 meters
Street view
Video: Дубай 2022. 12 серия - Аквапарк Aquaventure в отеле Atlantis The Palm. Мои поездки с Флагман Трэвел
Map
Reviews
The only thing worth mentioning is on our last day, while having breakfast at the Saffron restaurant, right as we walked in, under the first counter on the right where the plates are kept, I personally saw a cockroach crawling around, even on several plates that were about to be used. We quickly left with our family and informed the staff about the situation. It's definitely necessary to change those plates. While cockroaches in a restaurant are somewhat inevitable, I hope they can try to avoid guests seeing them, especially on new plates that might be used.
Cleanliness: Needs improvement
Service: Very good
Environment: Very good
Facilities: Very good
The water park is super, super fun! After checking out, they give you a day pass so you can keep playing. A big drawback is how huge the hotel is! Both the club and the water park are in the East Tower, but our room was in the West Tower, and it was quite a trek! Especially if you want to go back to your room to shower after playing in the water park, you have to walk through a long, very cold corridor. The Lost Chambers Aquarium opens at 10 AM, and you can see everything in about half an hour.
Dubai really gives me the impression that the more ordinary the room service staff and lobby personnel are, the better their service attitude – to the point where I genuinely felt compelled to tip them.
Facilities: Excellent, the 'Lost World' was truly spectacular.
Environment: Perfect for families with kids.
Service: Great.
Dining: The most satisfying part of this trip was the Club Lounge. It's actually a Michelin-starred restaurant! Breakfast starts at 7 AM, and the afternoon tea selection is also very rich. You can even order drinks during happy hour. Choosing a club room that grants access to the lounge is absolutely worth it.
Service: The service was very enthusiastic. I arrived at the hotel quite early, and after my third inquiry, they finally arranged a room for me just before 12 PM.
Even though the resort has been operating for 18 years, it's incredibly well-maintained. Despite the large number of guests, especially children, everything runs smoothly and is very well-managed. All the glass doors and windows are immaculately clean, not a single fingerprint, because staff are constantly wiping them down. We discreetly counted several swimming pools, and one of them alone had eight lifeguards on duty.
There's a great variety of dining options, including Michelin three-star and one-star restaurants, as well as two buffets. Breakfast was generally good. A special shout-out to our dinner at the Michelin one-star Hakkasan – the food was delicious, the quality was excellent, and the ambiance was very elegant and upscale.
Next door, the new Atlantis The Royal has opened, and guests staying here can take a shuttle to visit it.
The staff are all incredibly proactive, enthusiastic, and super patient. They always make sure to diligently complete whatever you ask of them before moving on.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Atlantis, The Palm Hotel
What types of rooms are available at Atlantis, The Palm Hotel?
The hotel offers a variety of room types including Room with ocean view, Imperial Club rooms, Palm View Double rooms, multiple configurations of Family rooms, Terrace Suites, Regal Suites, Presidential Double Suite, Skyline Suites, Underwater Double Suite, and Grand Atlantis Suites.
Is there a private beach at the hotel?
Yes, Atlantis, The Palm has a private sandy beach 50 meters from the hotel, extending 2,000 meters along the coastline.
Are children and families accommodated at Atlantis, The Palm?
Yes, children of all ages are welcome. The hotel provides a kids’ pool, mini-club for ages 4-12, teen club, playground, child-friendly menus and high chairs in restaurants, cribs, strollers, and paid nanny services.
Does the hotel offer free Wi-Fi and shuttle services?
Yes, free Wi-Fi is available throughout the property. The hotel also provides free shuttle buses to shopping centers like Mall of the Emirates and Dubai Outlet Mall on a scheduled basis.
What dining options are available within the hotel?
There are over 30 restaurants, bars, and lounges on site, including Michelin-starred restaurants and buffet options offering Western and Asian cuisines.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 312 USD The best time to book is August 2, with rates starting from 280 USD








































































































































