Kempinski Mall Of The Emirates Hotel in Dubai
✅ Exceptional service highlighted by multiple guests, including attentive and friendly staff such as reception ambassadors Fatima and managers in the VIP lounge. ✅ Spacious, clean, and elegantly appointed rooms with comfortable beds and thoughtful amenities, sometimes upgraded without request. ✅ Excellent location directly connected to Mall of the Emirates and Ski Dubai, providing convenience for shopping and entertainment. ✅ Breakfast praised for its wide variety of fresh, high-quality options and enjoyable ambiance. ✅ Special gestures for celebrations like anniversary room decorations, complimentary cakes, and flowers noted by guests. ❌ Some guests noted rooms as slightly small and occasionally not well lit despite being clean and modern. ❌ Access to the Executive Lounge is restricted for children under 16 after 6 pm, which may inconvenience families.
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Kempinski Mall Of The Emirates Hotel, established in 2006 and renovated in 2015, offers 393 rooms within a 15-floor building directly connected to the Mall of the Emirates and the indoor ski resort Ski Dubai. This 5-star hotel combines luxury accommodation with a wide range of family amenities, including a kids’ club, an outdoor children’s pool, and a paid snow park spanning 3,000 m². Guests have access to two restaurants, four bars, a spa and wellness center, and a comprehensive fitness center. The hotel also features twelve conference halls capable of hosting up to 2,000 attendees, making it suitable for business travelers. Executive lounge access is available for select room categories, providing additional privileges like complimentary drinks and meeting room use. Despite being a luxury hotel, practical features such as free Wi-Fi in public areas for 90 minutes and a shuttle bus to Jumeirah Beach Park, located 10 minutes away, enhance convenience. The hotel accepts families but does not allow pets.
Location
Located in Dubai’s Al Barsha district, the hotel is 21 km from Dubai International Airport (DXB) and 5 km from Dubai city center. It is directly connected via an internal passage to the Mall of the Emirates, providing immediate access to shopping, dining, and entertainment options. Ski Dubai, the indoor ski slope with five runs up to 400 meters long, is part of the complex, offering unique winter activities in the desert. The public sandy beach is 2 km away, reachable by a 10-minute paid shuttle service. Nearby dining options include Avalanche Cafe (191 m), Moroccan restaurant Elmaz (221 m), and 800 Pizza Dubai (383 m). The hotel’s immediate access to metro stations further facilitates travel around Dubai.
Tips
- Book a room with Executive Lounge access to enjoy complimentary drinks and meeting room facilities, but note children under 16 are restricted after 6 pm.
- Take advantage of the hotel’s direct connection to Mall of the Emirates for convenient shopping and dining without leaving the complex.
- Consider scheduling spa treatments before 4 pm to receive a 25% discount as mentioned in guest feedback.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, JSB, UnionPay, AmericanExpress, DinersClub
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Express check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Poolside bar
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Airport transportation
- Car rental
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Nightclub
- Sun Deck
- Parking
- Free Parking on Premises
- Garage
- Swimming pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski shuttle
- Ski-in/ski-out
- Skiing
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 2000 m. It takes 30 minutes To the beach!
The distance to the sea is 2120 meters
Hotel virtual tour
Video: walking next to Kempinski Hotel Mall of the Emirates 5* #дубай #kempinskihotel
Map
Reviews
I had an exceptional experience at Kempinski Hotel Mall of the Emirates from the moment I arrived. The warm and welcoming reception made me feel instantly at home, and the level of professionalism from the staff throughout my stay was truly outstanding. Every team member I encountered was attentive, friendly, and always ready to help with a smile.
The room was absolutely beautiful — spacious, elegantly appointed, and immaculately clean. I especially appreciated the luxurious bed and thoughtful amenities that made relaxing after a long day effortless. The attention to detail was noticeable in every corner.
Breakfast was a highlight of my stay — a delicious spread with a wide variety of fresh, high-quality options that catered to all tastes. Dining at the hotel’s restaurant was also a pleasure, with excellent service and tasty dishes.
The hotel’s location is unbeatable — directly connected to Mall of the Emirates, which made shopping, dining, and entertainment incredibly convenient. Having Ski Dubai just steps away was an added bonus!
Overall, my stay at Kempinski was flawless. From the impeccable service to the gorgeous rooms and perfect location, I couldn’t ask for more. I highly recommend this hotel and look forward to returning!
Every thing was 10/10. They even served welcome drinks when we arrived. Staff was amazing.
Amenities were exceptional.
The bed was really comfortable(most comfortable bed I’ve slept on)
They even upgraded us for free to a bigger room without us even asking.
Definitely coming back here again!
The lobby is very big and clean. reception is very helpful
The rooms were very clean, spacious, and well-maintained, providing the comfort we were looking for. The staff were extremely friendly and welcoming. A special thanks to Mr. Mohammed Abbas, who assisted us during check-in with professionalism and kindness.
I would also like to extend our gratitude to Mr. Haitam at the VIP lounge. His attentive care and warm hospitality made our stay even more enjoyable and comfortable, ensuring that every detail was taken care of. He has a wonderful smile on their face all the time, while offering us a very kind and professional service during our stay.
Also special thank you to Mr. Mark, the manager of the VIP lounge, who showed kindness and professionalism in ensuring that the guests are receiving the best service during their stay at the lounge.
Overall, this hotel combines convenience, comfort, and outstanding service. Highly recommended for anyone visiting Dubai!
Thank you so much, Selma! It is people like her who make the hotel truly special. 🌸✨
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Kempinski Mall Of The Emirates Hotel
What room types are available at Kempinski Mall Of The Emirates Hotel?
Room types include Superior Double room, Deluxe Double room, Executive Grand Deluxe Double room, Grand Deluxe Double room, FIt Double room, 2 Bedrooms Family Suite, 3 Bedrooms Family Suite, Executive Double Suite, Presidential Suite, Corner Suite, Corner Double Suite, Diplomatic Double Suite, Aspen Pool Double Chalet, 2 Bedrooms Aspen Ski Chalet, 3 Bedrooms Aspen Ski Chalet, Aspen Ski Double Chalet, and Aspen Ski Double Duplex Chalet.
Are children allowed to stay at the hotel and what facilities are provided for them?
Children can stay in some rooms with possible additional fees for using existing beds. The hotel offers children’s high chairs in restaurants, cribs on request, an outdoor children’s pool, a paid snow playground of 3,000 m², a children’s club, and paid nanny services.
Is there direct access to shopping and entertainment from the hotel?
Yes, the hotel is connected by an internal passage to the Mall of the Emirates and Ski Dubai indoor ski resort, offering extensive shopping, dining, and recreational options.
Does the hotel provide beach access?
The public sandy beach is located 2 km from the hotel, with a shuttle bus service taking approximately 10 minutes. Beach umbrellas and sun loungers are available for a fee, and beach entry is paid.
Are pets allowed at Kempinski Mall Of The Emirates Hotel?
No, pets and service animals are not allowed at the hotel.
Hotels you might also like
Hotel prices for: August - September 2026 calendar
The average hotel price this month is 885 USD The best time to book is August 4, with rates starting from 357 USD