Rixos The Palm Hotel & Suites - Ultra All Inclusive in Dubai
✅ Exceptional hospitality repeatedly praised, with specific staff mentions such as Diwan at the steakhouse and Omar the manager ✅ Wide variety of dining options including several à la carte restaurants and buffet, with consistently positive comments on food quality ✅ Outstanding kids’ facilities including RIXY Club and evening children’s discos, described as the best kids’ club in Dubai ✅ Spacious and comfortable rooms with stunning views; some guests were upgraded to larger suites ✅ Excellent sports and leisure amenities like tennis courts, fitness classes, and water sports ✅ Friendly and attentive bar staff, notably Nelson and Wilson at the Breeze Bar who received multiple compliments ❌ Some reviewers noted limited availability for dinner reservations in à la carte restaurants ❌ One review mentioned the hotel interiors could benefit from renovation, such as fresh wallpaper and paint ❌ WiFi connectivity received mixed feedback, with some guests wishing for faster and more reliable service ❌ One guest experienced an air conditioning issue requiring a room change on their first night ❌ The hotel is located about 30 km from Dubai’s city center, which may be inconvenient for some travelers
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Description
Rixos The Palm Hotel & Suites - Ultra All Inclusive is a modern 5-star resort located on the eastern side of Dubai's Palm Jumeirah. Built in 2011 and renovated in 2019, the hotel offers panoramic views of the city, Dubai Marina, and the Arabian Gulf. The property comprises two buildings—a main 6-floor building and a 7-floor suite building—covering 450,000 m2. Guests can choose from a variety of room types including Deluxe, Premium, Junior Suites, and multi-bedroom family suites. The hotel features three outdoor pools, one exclusively for adults and heated during colder months, plus a private sandy beach stretching 870 meters along the coast. Dining options are varied with two main buffet restaurants serving international cuisine and several à la carte venues including Italian, steakhouse, and Mediterranean restaurants. Families benefit from extensive kids’ facilities such as the RIXY Club, junior club, playground, and nightly children’s discos. Active travelers will appreciate free access to tennis courts, fitness classes like pilates and yoga, and a wide range of water sports available at additional cost.
Location
The hotel is situated 30 km from downtown Dubai, 23 km from Dubai World Central Airport (DWC), and 91 km from Abu Dhabi Airport. It sits directly on the first coastline of Palm Jumeirah with the beach only 50 meters from the hotel and a total beach length of 870 meters. Nearby dining options include L'Olivo Ristrorante just 13 meters away, known for its Italian cuisine and scenic views, and El Chiringuito at 146 meters. The hotel's location offers easy access to both the city and the beach, making it convenient for guests to explore Dubai while enjoying beachfront tranquility.
Tips
- Book à la carte restaurant reservations early to avoid limited availability.
- Take advantage of the free tennis courts and fitness classes for an active stay.
- If you prioritize high-speed internet, consider confirming WiFi quality in advance as some guests found it inconsistent.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Breakfast is available at the hotel. Please contact the hotel for details. Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is AED 500.00 (approx. US$136.12) per night.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub, JSB, UnionPay
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Kettle
- Free Wi-Fi
- Airport transportation
- Car rental
- Transfer services
- German
- Russian
- English
- French
- Multi-language staff
- Arabic
- Turkish
- Tour assistance
- Nightclub
- Hiking
- Fishing
- Sun Deck
- Parking
- Free Parking on Premises
- Swimming pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 130 m. It takes 2 minutes To the beach!
The distance to the sea is 90 meters
Room and hotel virtual tour
Video: Rixos The Palm Hotel & Suites | Ultra All-Inclusive Family Resort | In Iconic Palm Jumeirah
Map
Reviews
Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class.
A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening.
Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay.
And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery.
Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
Staff - unbelievable !
We had such a good time
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers.
The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining.
There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service.
If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
Amazing stay! Great customer service and beautiful hotel
Suitable for all ages, the choice and quality of the food is excellent
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Rixos The Palm Hotel & Suites - Ultra All Inclusive
What types of rooms are available at Rixos The Palm Hotel & Suites?
The hotel offers Wellness Double room; Deluxe Double room; Deluxe Double room with sea view; Premium Double room with garden or sea view; Double Junior Suite with sea view; Suite with panoramic sea view; 2, 3, and 4 bedroom Family Suites; Senior Double and 2 Bedroom Senior Suites with sea view; Executive Grand Penthouse Suite; and 4 and 5 Bedroom Private Pool Suites.
Is there a kids’ club and what activities does it offer?
Yes, the hotel has a RIXY Club for children aged 4-12 open from 10:00 to 23:00, featuring games, movies, competitions, pool and beach activities, a mini disco, and a junior club for ages 13-17.
Are pets allowed at this hotel?
Pets are not allowed at Rixos The Palm Hotel & Suites, and service animals are also not permitted.
What dining options can guests expect on-site?
Guests can dine at two main buffet restaurants serving international cuisine and four à la carte restaurants including Toro Loco Steakhouse, L’Olivo Ristorante (Italian), Aqua & More (Mediterranean), and Salt (seafood). There are also five bars including a sushi and tapas bar with a karaoke room.
What wellness and sports facilities does the hotel provide?
The hotel offers a spa with sauna, Turkish hammam, steam room, jacuzzi, and massage services (some paid). There are three outdoor pools, a tennis court, fitness center, aerobics, pilates, yoga classes, water sports (paid), and beach sports like volleyball and football.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 439 USD The best time to book is August 18, with rates starting from 341 USD