5 star hotels in Ukraine

Stayed here on during a conference in Kyiv. It was a pleasant experience! The rooms are great and have a classic vibe, the team is great and helpful! SPA is impeccable. The atmosphere there is amazing. Loved that they have events like soundhealing and yoga there.

Was here for a 2-day stay and a conference. In general, great price for value. The rooms are cozy, maintained and well-equipped (really appreciated the "old-money" style - hard to find like those nowadays). The food in restaurants and conference were really tasty. Staff friendly and helpful. They have really amazing conference facilities and a huge conference room on the -1 floor (underground), where...

Helpful staff, central location, lots of history. I had an excellent stay recently at Premier Palace Hotel. Likely the oldest on the city. Has been very updated. The concierge will help with Chernobyl Tours. Great all around stay. I will return to this great hotel

I haven’t been there yet, but the pictures look wonderful. My plane was delayed, but the staff were very helpful with trying to help me get there.

Came here for conference and stayed one night, both of which were on a top level. Nice and functional conference facilities. Staff were just amazing and helpful. The room was cozy, comfortable and I had a great night sleep. Definitely recommend visiting one of the restaurants, the food is definitely worth trying. And the view from the top floors of the hotel - just breathtaking.

Really enjoyed staying here. Either you’re staying after a conference, or just here for a getaway for a weekend - amazing place to unwind. Great spa with a large pool, tasty cuisine and great service. Even though rooms have some “age” to it, they are greatly maintained and have everything necessary for a great stay. Service is also top notch.

Great property. Clean, well organized, good security, safe

Very nice hotel with excellent staff. One request: rooms should provide an Nespresso machine!😊 Alain

This was our third time at this hotel. Each visit we scheduled an event which was handled in a most excellent manner. The staff is very professional and we encountered no problems at all. The Club lounge was very good and the breakfast was also outstanding. We received everything we could have had hoped for. It was a terrific stay. I received a very nice note with a gift apologising for our check...

Very nice and confortable hotel. Amazing staff and service. I recommand it.

I spent some wonderful days at this hotel with friends. First of all, I liked the location - everything you need is within standard availability, excellent breakfast and top-notch service. Very polite and professional staff, took into account all our wishes. I recommend!

I spent a few days at this hotel, and I couldn't be happier with my experience! The rooms were clean, spacious, and well-equipped with everything needed for a comfortable stay. The staff was incredibly friendly and always ready to assist - a special thanks for the quick check-in and helpful tips about local attractions.

I had an amazing stay. Everything was excellent from start to finish. The room was spacious, clean, and very comfortable, which made the experience even more enjoyable. The breakfast was absolutely fantastic, with a great variety of options to choose from. What truly made the stay special was the staff — they were incredibly friendly, professional, and always ready to help with any request. I would...

I had an incredible experience at this hotel! The staff was exceptionally kind, professional, and always willing to help with a smile. They made sure every detail of my stay was perfect. The room was cozy, beautifully decorated, and equipped with everything I needed. I especially loved the stunning view from my window – it made my mornings extra special. The housekeeping team did an amazing job keeping...

Hotel on Shevchenko Boulevard, in a great location near the center and the old botanical garden, two steps away from the Kiev Opera - in general, a cool place. High-class hotel, very beautiful. There is a restaurant and a bar. Delicious desserts and coffee. Prices correspond to an expensive hotel.

A very nice place. True, the impressions are limited to taking a shower, a pillow and off you go. The service is excellent. (I mean check-in and check-out, there was contact with the staff) everything is clean, nothing anywhere caused any questions. I recommend!

I was acknowledged for my Diamond status, and found the check-in process fast, pleasant, and professional. The service was very pleasant all around. Very attentive and always looking to help me with a smile. For the most part quite professional, as well (there was clearly one or two interns being trained). With my Diamond status I had access to the breakfast buffet as well as the Executive Lounge and...

We had an amazing stay! The room was clean and comfortable, the spa was lovely, the service friendly. I highly recommend to book with breakfast and to order a bloody merry

We stayed at Fairmont to celebrate our friend's birthday. Now I think it was perfect place for that. I asked at the reception to make small gift for my friend and you know, hotel provided a bottle of prosecco. It was very kind. The hotel is really luxury. The rooms in classic with huuuuge bathroom. The stuff is very kind and useful, especially waiter Ivan in the restaurant. He made our mornings. As...

We had a wonderful stay. The staff was super helpful, they went all the ways to help us and making us feel home! They managed to help on every request! Moreover, the hotel was very clean, including the facilities and gym area. I would really like to send our compliments to the staff that helped us in the day of our stay, we wish to come back soon, and slava Ukraine

My favorite place to stay when visiting Kiev. Staff are always very helpful. First class

Great 5-star hotel, although the standard is not fully met in some aspects. The breakfast, for example, is not very varied, although it is well-stocked. The central location is excellent, making the use of public transportation unnecessary for visiting the city. The room is spacious, clean, and well-equipped with comforts.

It's a gem of a property for anyone looking to enjoy luxury while visiting Kyiv.

In general an awesome hotel. The staff is polite, professional and generous. Rooms are very clean, perfect beds. The style is contemporary-luxury, so it grants a cozy atmosphere. The breakfast was top notch and the service at the restaurant was splendid. Recommend choosing rooms with a river view for astonishing scenery. But if you want some rest and quietness - worth choosing atrium view. Worh considering...

I stayed at this hotel during my trip to Odessa, and I was truly impressed! The rooms are clean, cozy, and equipped with all the necessary amenities. The view from the window is simply breathtaking — the city unfolds in all its beauty! I must also highlight the staff — professional, polite, always ready to help. The atmosphere is very welcoming. A nice bonus is the availability of convenient parking...

The hotel is impeccable despite the situation. Rooms are comfortable, very spacious and clean. The breakfast buffet offers a good variety. The hotel is centrally located close to many good restaurants. The Spa is very nice on the roof top.

Very nice Classic Hotel in Great location. Very stylish,! Clean and very comfortable

I was hoping for a hotel with the old world charm and certainly was not disappointed. Beautiful hotel that from the time past and had excellent service and food. We appreciated Anastasia who checked us in and we had a great stay at the Bristol. Only problem was it was only for one night. Odesa is a beautiful city and we look forward to returning and staying several days. Really enjoyed the experience...

Just the way I like it Very classic hotel… great service

I travel to Odessa regularly and discovered the Hotel Bristol about a year ago. Since then, I have stayed at the Bristol about six times, almost always selecting a suite. The service is extremely high quality and the restaurant serves excellent meals for lunch and dinner. Breakfast is a bit disappointing, but adequate. I will be staying at the Bristol next month and plan to do so on future...

All hotel staff — including the night manager, front office personnel, Sales Manager, and General Manager — were very kind and helpful. It was truly impressive that, despite the stressful wartime situation, all staff remained positive and did their best to assist guests.

I've had two longish stays in the past few months at Kyiv Hyatt. Could not be more impressed with the hotel. Not the easiest time to maintain a high standard but the hotel operation is first rate. Excellent staff. The front desk supervisor Rodion Solianyk was most helpful in assisting sorting out travel arrangements. Great gym open 24 hour. Highly recomend.

Excellent service, stylish interiors, and a central location make it ideal for both business and leisure travelers.

By far the top hotel in all of Kyiv. Attentive staff, superior decor, relaxing rooms, phenomenal fitness center, and great food. A must stay.

Stayed here for over two weeks and thankful to all the staff for their kindness regardless of the circumstances ♥️

The stay at the Hyatt with my fiancé & our daughter was really lovely, staff were friendly and helpful, facilities, pool, jacuzzi, room was lovely, if I can just say one thing though, I just think for the price there should be at least a breakfast or something included in the price, but otherwise the Hyatt Kyiv, was a lovely stay & would recommend to anyone.

I have been a regular guest at Hotel Leopolis in Lviv for more than three years, and I can confidently say that the level of service has remained consistently outstanding throughout all my stays. The hotel team creates a warm, welcoming, and genuinely friendly atmosphere that makes every visit feel like coming back home. I would also like to highlight the excellent transportation services provided...

Clean. nice room. Courteous staff

Great Property in Lviv Dinner service was a little slow. But a great property.

This is my second time staying at this hotel, and once again, it has exceeded my expectations. The interior is beautifully designed, creating a cozy and elegant atmosphere. The bed is incredibly comfortable, ensuring a restful night’s sleep, and the room temperature is always just right. It’s wonderfully quiet, allowing for complete relaxation. The staff is absolutely delightful—friendly, polite, and...

Great hotel. Safe, friendly, and welcoming. And about the best coffee I have ever had during breakfast.

I Love Hotel Leopolis in Lviv. When I started my reservation process, the front desk staff took of me with all of my multiple stays and transfers to & from the train station while I was in Lviv. They are the best and the hotel is just amazing. The restaurant/breakfast is always good, and the service is amazing. The Rooms are so well kept up by the housekeeping staff and I just enjoyed my stay at Hotel...

I was only one night on a business trip in Odessa. Receptionist friendly, room ok, very loud, was not on the sea side, then opposite of a construction area of the next hotel. Breakfast limited. Nice and cosy bar, nice view from the restaurants but would not go second time to this hotel. Highlight of the stay: concierge drew me with a golf car to the parking 20m 😊

The people are absolutely amazing truly beautiful people and great service. The view is amazing and one of the best breakfast I have ever had. Be nice to the staff they are amazing

The rooms are large and well done. The views are amazing. The food is excellent. The amenities wonderful. The service is superb. If everything else is a 100, then the staff is 110!

My favorite place in Odessa! I would highly recommend their restaurant, especially for those who love oysters! Amazing service and sea view ! Thank you so much, I had such a great experience

4,3 Stars of 5 Thanks for the good time in M1-Club Hotel. This Hotel offers an exceptional good service and exceptional good breakfasts and meals. The room and the hotel was was kept at all time very clean. The architecture with view on the sea was just amazing. I would strongly recommend to book a room with sea-view, unfortunately for me all sea-view rooms were already booked. (no negative rating...

An excellent hotel with wonderful breakfasts, impeccable cleanliness, and very attentive and responsive staff! The hotel has a great children's play area, which is essential when vacationing with children. Cons: the pools are unheated and the access to the sea is poor.

4.3.2023 great staff,spacious rooms,for 100 Euros for a double incl Spa-access a great deal! 600 UAH for breakfast till supper buffet each,parking included-little minus-pet friendly!..so,demand a quiet room if you wont be waked up by barking dog at 4 a.m..Tiles in SPA also extraordinary slippery!

Good hotel, beautiful, good rooms, excellent service, cleaning, good tasty food, cool procedures, good pool, I recommend coming here.

Very very good hotel. I recommend it with a clear conscience. Very beautiful, very clean, very tasty. Excellent friendly staff (which is a rarity in Ukraine)

Two weeks flew by like one very busy day. We rested, got treatment. So many impressions!!! Very friendly attitude. The atmosphere created by the people around us is priceless! We are very grateful for everyone's attention, I would especially like to note: Lenochka, the maid, very hardworking, who tidied up our room. Lyubov is simply a beauty who fed us very tasty food. Svetochka and Oksana are...

The hotel is worth its money, everything was on the level. Breakfasts, kids area, SPA, pool, service, cleaning were as suppose for the 5* hotel. P.S. Just one concern is that dinners are not worth paying and eat. The assortment is poor and not really tasty, for sure breakfast is better than dinner. But it could be just my matter of taste - that's why my total mark is still 5/5.

Very pleased with the spa. Saunas are in good condition. The pool is clean. Friendly staff. Excellent price / quality ratio access to the complex - towels, bathrobes, access to saunas, swimming pool, jacuzzi, relaxation area for a day - FOR EVERYTHING 350 UAH!!?? Wow. I would like to have this in the house)) Maybe now is not the season (June). The price / quality ratio of the massage is worse .. 6...

unique experience, young staff kind and professional, the hotel is located in the center convenient to all services. magnificent and well-kept breakfast. rooms always at the top. I stayed there 6 days, and I still want to go there! good all, my holiday was always accompanied by smiles. and the icing on the cake and that the kitchen open 24/24 and the bar make the experience unique, even in a historical...

Stayed two days. Rooms are clean, furniture is new. Breakfast and dinner is very good. Deserts are awesome.

Best hotel in Odesa, better than Nemo for comfort and safety. We will stay again next time.

Excellent hotel! Can't say any different. Especially because of its friendly staff. The receptionist in charge spoke multiple languages and made all communication very easy. The hotel itself was as clean as you want it to be and the rooms were very comfortable! Good bathrooms as well. Staff at the bar and restaurant were very friendly. The hotel is close to almost anything you would want to see: the...

Very clean, staff were very helpful as i do not speak Ukrainian

The hotel was very nice. The hotel staff was very friendly and very accommodating. The restaurant had a wonderful menu to choose from and all was very delicious. If and when I return, I will be staying there again.

This place was recently visited for my first time. Very professional service. I would especially like to note the massage, and how professional Pavlo was. And also the reception staff 😁I will come to see you again!

I visited today had a 45 min massage for 20 euro was incredible staff super friendly and nice made me feel so comfortable and at ease highly recommend

We stayed at the hotel Nemo during yearly fall 2025 - our experience is truly amazing! Heated all year around outdoor pool with sea salt water, different entertaining programmes every day, delicious food for buffet style breakfast, clean and spacious rooms. Highest possible appraisal to Nemo Spa staff: to attentive receptionists Katerina and Yulia, to skilful Scharko therapist Valeria, to experienced...

Katrina she is the best in the hotel you need to pay to her more money because she do very good job! And the massage with sergiy and olga was amazing.. the best massage we ever did!💪🏻

This is my 3rd trip to Ukraine to see my lady, and we got Married in Odessa and had our honeymoon at the Nemo Resort. We had a room issue the first day but the manager Marina resolved our issue in 5 minutes. The staff is very friendly and attentive. We were treated like we were very special people. Our room had a beautiful view of the Black Sea and relaxing on the balcony was very comfortable. The...

I stayed at Hotel Nemo during a business trip! To be honest, it's rare to feel at home in a hotel... But in this one, I truly did. Three days passed in an incredibly warm and welcoming atmosphere! A cozy room, very attentive, polite, and, most importantly, professional staff, delicious food, and a beautiful view. I highly recommend it for both business trips and leisure!

Great place to spend time with family. Good SPA, cuisine, rooms. The spa has 3 saunas, 2 pools, jacuzzi, salt room. It's good to come with children, the little one didn't leave the pools)) The staff is polite. The prices for the kitchen are a little high, but the hotel is not 3 stars) We liked it, I recommend! 😁

Nice staff, deluxe rooms with a view of the courtyard and trees, large, clean, comfortable. There are slippers and robes. The SPA is clean, there are Russian, Finnish, Roman steam rooms. Salt room, salt pool, large pool, comfortable temperature. Small pool with massage loungers. We are currently at the hotel, we like everything. We took a massage in the salon, we liked it. There are parking spaces

I liked this hotel, I liked the breakfasts and the food that can be ordered to the room from the restaurant menu. The staff that works in the spa tries very hard to be polite and help guests. I think that the staff is very competently selected. The rooms are clean. The beds are comfortable, the blankets are comfortable. The location of the hotel was convenient for me personally. There is a shopping...

Nice quiet spa with pool, sauna, steam room and salty room. Good food and affordable prices. Spa includes bathrobe, exceptional

Very good place to stay in Kiev . Nice staff ,beautiful spa and great massage . Many thanks to Alina from the SPA. Good food at the restaurant and large variety of wines . Definitely recommend and for sure will be back

The swimming Pool and spa were nice. The rooms were ok but not the 5 star I hoped for. The AC wasn’t great. Breakfast items were limited.

Thank you!! Everything was good as always ☺️

If you want to feel like a royal wasp, you should stay at the Nobilis Hotel. Great service, attentive staff, cleanliness, excellent breakfast and great location. the reception service will anticipate any of your wishes .best hotel in lviv.

Wonderful hotel. Very clean, beautiful and old fashioned looking

The service and breakfast are excellent

Classic hotel nice decor good rich breakfast room nice comfortable bed nice toiletries Only downside small old tv needs to be updated with more international channels highly recommended hotel

Only parking ( everything else is great!

Was amazing stay. Will come back.

Lovely and quiet hotel with a beautiful pool and view of the sea. We stayed for a weekend and had a great time. The staff (reception, restaurant, and cleaning) were all super. The food at the restaurant was reasonably-priced and delicious. We will stay again the next time we visit Odesa.

The Hotel Panorama is simply excellent. It’s so good, I don’t really want anyone else to know about it. Lovely setting, amazing views over the Black Sea. Quite exclusive. Only thirty three rooms. The pool was hardly ever busy. Very helpful staff. I can’t name them all but I can mention Natalie, restaurant manager, and ladies in reception like Anika and Inna. Breakfasts were excellent. Our room was...

VERY NICE SWIMMING POOL. NICE ATMOSPHERE AND NICE VEW OF THE BEACH. GOOD SERVICE AND THE MENU IS PERFECT FOR LUNCH.

Spent here 2 nights in the end of the May. Clean, spacious rooms with a beautiful sea view. We had the room with the balcony and sofa. I guess these are the best rooms. The staff was courteous and friendly. Very good food. The only issue they have its with the parking space but this is also solvable. Next trip to Odessa will be staying also here for sure.

We stayed in September 2020. We escaped the hustle and bustle of Kyiv for a weekend. The hotel is located in Odessa, near Lanzheron Beach, on a hill, offering a magnificent sea view from the room. The hotel is small, modern, and well-renovated. It features a pool, jacuzzi, and restaurant. There's a small parking lot, but it's best to book in advance. The staff is very friendly, and we checked...

The hotel is very good, but the bartender (older, without hair, glasses at night shift 17-18.12.) should definitely lose his job. He's incredibly unfriendly; I've never encountered such an unfriendly person in my life a 5-star hotel. He was extremely unhappy that he had to work there at night. I've stayed in at least 50 different five-star hotels, but I've never experienced a bartender like this in...

My room made a poor first impression in that it was outside-noise loud(!), and the receptionist mitakenly told me (in English, which probably created the miscommunication) that nothing could be done about the noise. However, the good news was that the noise did turn off around 11PM (10 PM on some nights). But, why play music loudly late at night? The gym is nice, and would be nicer if it were open...

I had an excellent stay at the Grand Hotel Lviv. I was going to post photos, but quite honestly, the photos on the website and those put up by management here are pretty accurate. I stayed in a suite with a very comfortable couch, and an even more comfortable bed (in a separate room). Incredibly spacious. Bathroom is well-appointed (complete with a bidet!) -- shower only, no bathtub. What made...

Can't say enough about our visit to Lwow and our stay at the Grand Hotel. We were there for three nights and had a suite which was very economical after currency conversion. Hotel is indeed grand, staff friendly and helpful, and the city was beautiful and vibrant, despite the current war with Russia. If not for that, we would have stayed a few more days, as we explored the city, Ternopil, Skalat and...

Grand indeed! We had the Superior Double and it was very spacious, with a fantastic view on the Oldtown and the monuments. Excellently equipment, nicely furnished, relatively quiet, very comfortable bed, mini bar and a nice bathroom, everything you need for a perfect stay. Everything looks new, nice and the service in all areas is great. We loved the Spa, which you should definitely visit. Special...

Commons : the hotel looks very nice from outside as from inside. The bar is also equipped with a whisky and cigar zone, which is rare enough to be noticed ! The casino is accessible with the room lift, which makes it easy to go. Room : got superior room at the 7th floor. View was nice and bed was good. You have the traditional bottles of water. Sound isolation is not the best I experienced for a ...

Great Staff and perfect breakfast

Best hotel in Vinnytsia The hotel is situated in the city center and offers on and off street self parking. The room itself was large but basic. It was air conditioned and the bathroom was clean and nice. I booked a king room and was disappointed to find two single beds joined to make the “king size bed”. The Mont Blanc restaurant was fantastic. I had an amazing borscht and a filet mignon and a number...

Nice hotel, Good location Everything was ok 👌

Best value for money hotel in the world! This is a hotel that is best of class in a value-for-money equation. The beds are very comfortable, the Mont Blanc restaurant serves excellent food and breakfast, in its vast availability of choices, is amazing! Water pressure is great in the shower as well. No complaints. Will always stay there when in Vinnitsa!

The best experience ever! A luxurious hotel in the heart of Vinnytsia. The service is top-notch. Clean, tidy, and cozy. Special thanks to the staff at the Montblanc restaurant. The food is superb, the decor and presentation are superb. You'll want to come back to places like this.

Overall, this hotel left only positive impressions. It's conveniently located, has a beautiful interior, and the staff is courteous—everything is as expected. The rooms are clean and have everything you need for your stay, including toothpaste, toothbrushes, robes, and more. Breakfast is buffet style, and the selection is quite varied. The rooms are well soundproofed; the hotel was fairly well...

Room are always incredibly clean, the beds are extremely comfortable, the staff are always outgoing and friendly and the hotel is perfectly located in the heart of Lviv.

Fantastic staff, everyone in this hotel wants to make your stay a happy one. The food is great & the rooms are spotless & luxurious. I loved it. We were taking humanitarian aid for the people

Atrived late (after curfew started) but we were expected and checkin relatively simple...but no kitchen

Lovely property with beautiful terrace bar. Great location in center if Lviv, yet on side street without the crowds. Attentive staff.

I had a rest in this wonderful hotel. It was very pleasant to rest. Everything was very beautiful and cheerful. I will order this room again. I liked everything and the service. The food is very good, the room is beautiful and spacious. It okay

Very nice property and very engaged staff. Rooftop restaurant is excellent. I stop here every time I'm in Lviv and wish I had another day or two each time.

A luxurious hotel that provides a sense of security, comfort and a high level of service. Delicious food, extremely attentive staff and a bomb shelter that you want to go down to when necessary.

Amazing service and elegance, highly recommend this hotel to anyone traveling to Kyiv, the service was amazing, and the amenities are top notch!

Thank you to Hotel "Opera" for a perfect stay! Beautiful rooms, everything is sparkling clean and smells fresh, the staff is attentive, and the atmosphere is lovely – we were truly delighted! Fresh bed linen, impeccable cleanliness, pleasant scents, high-quality toiletries, and soft towels. Your work is true professionalism!

We stayed at this hotel for a romantic getaway and absolutely loved it. The atmosphere was cozy and peaceful, the room beautifully designed and very comfortable. It was the perfect setting for a couple’s retreat. The staff were incredibly kind and helpful — special thanks to the reception for their warm welcome and attentiveness. This place truly made our trip special, and we can’t wait to come back

Opera is a good option if you need a unfussy, friendly hotel CV in a nice leafy, quiet and cool neighbourhood of Kyiv. The staff are great and super helpful. Thought the spa was excellent too. The room was spacious and bed was really comfortable. I slept really well. The air raid shelter is a particular highlight as it’s equipped with six double beds and you can get an excellent night sleep down there...

A beautiful hotel, classy setting and furnishings. Excellent restaurant and breakfast. Secure and supported throughout air raids. But what marked this hotel as exceptional was the staff - so kind, helpful, professional and supportive.

The place is so beautiful 😍. We spent 3 night. It includes spa, 2 hours mini golf and free breakfast. My only but is one the pool, not everyone can swim it's deep also the food is nice don't get me wrong but should also include international dishes as well. Would definitely recommend and go back.

Nice hotel and service. Beautiful place, also it’s cool to learn how to play golf. Very nice spa!

The five-star Superior Golf Hotel and Golf Club is well-known in Kharkiv and beyond. The level of comfort and corresponding prices are easily found on the club's website. I'd like to highlight the club-hotel's exterior, which captivates your attention for a long time. To create such a natural haven, you need not only exceptional imagination but also a refined sense of artistic style. Everything...

Beautiful. High-quality. Comfortable. A pleasant stay. Pricey, but worth it. Three types of saunas. Small, but well-done. The couples massage room is superb! The massage tables are very comfortable, heated—perfect for winter. The argan oil massage is superb. The masseuses are great.

We went to the spa. You don't need to be a guest to go. The presentation was nice. I enjoyed my massage my fiancé did not. For the price it wasn't bad but they ask if you want tea afterwards. Then forget to tell you that they will charge you for it. I asked for water and a person showed me faucet. I wouldn't go back.

Nice, cozy place. Clean. Nice staff

Clean, quiet, friendly and helpful staff.

Great spa and swimming pool on 2 ND floor

The service is very nice, their staffs are super nice , It’s one of the best hotel in Kharkiv. Rooms are not so spacious but they are clean and the breakfast is super.

My favourite place in kharkiv. Omg every time I go I feel happy. Its amazing place specially the restaurant Terrace at 6 floor

The service is not quite equivalent for the “”5 star hotel”. The breakfast has a limited option s and not enough. The food is not so good, there are only some dishes taste good. The staff is not so friendly

My husband and I stayed here for my birthday. We had a standard superior room. The room was clean and bright, with all the necessary toiletries, a minibar, robes, slippers, and towels. Everything you need for a comfortable stay. Room service is available 24/7. We were given complimentary champagne and Ferrero chocolates, which was a very nice touch. The spa on the ground floor with a hammam, jacuzzi...