Vegas Hotel in London

The first room we were put in had a very bad smell, and the bed was as hard as a board. After our first night, we discovered a bed bug. After smashing it and taking pictures, we went to the reception. At first, they only offered to change the sheets, but when we insisted, they switched rooms for us. They sprayed the old room and our bags with some bug deterrent (which explained the bad smell in the room, as it was the same as what we smelled when we first entered). This led us to the conclusion that the room had had the issue before as well, and they had tried spraying it before.

The second room had a much better bed and less of the smell, so we ended up staying there for the rest of our stay instead of changing hotels.

It was a cheap hotel, so I did not expect much, but the bug issue made it really not great. If we had had the second room from the start, we would not have had as many issues with it, I think. There was some mold on the doorframe in the bathroom, though even in the second room.

Needs new Mattresses
I was very unhappy with the condition of the place 1 the mattresses should of been replace long ago you can feel springs as you set on the bed. Carpets are so dirty I think they never been cleaned would stay there again never

Broken bed, tiny bathroom, all in all, a run-down property. Good location though.

The Room needs update the cleaning better the wall on the room never seem a dust, the walls needs to be painted.

Filthy - do not stay here
I was given Room 13 and, to be fair the very pleaseant staff, there was no other room to give me when I asked. Multiple human hairs on the stained sheets and stained, stiff mattress. Thick layer of dust in many areas and sticky in others, like the carpet. The shower room would not drain property, so I was treading in about a half-inch of dirty water when getting ready in the morning. Bin in the bathroom was caked in something and obvioulsly hadn't been wiped in years. Honestly, the dirtiest hotel room I've ever had. I've been commuting to London for work for most of the past five years and, before now, never felt compelled to write a negative review.

Nice location and close to everything.
When we entered the room it had a weird smell and the next day we found out that it was because of bed bugs. The staff was really nice and tried to help, but we didn't want to sleep there anymore