Beds n' Drinks Hostel in Miami Beach

I would not recommend this place if you’re a Black traveler. The treatment here is noticeably different. The attitude and the energy shift the moment you walk in. And it’s not just me — you can ask any Black person who has stayed here. There is a pattern.

I came all the way from California — flew 3,000 miles — and even bought a car here to drive back. I showed my boarding pass and all my information. I did everything by the book. And they still made the process difficult, inconvenient, and disrespectful.

The room had a sour smell, they asked for a $50 deposit that was never disclosed, and they overcharged on top of that. Instead of hospitality, they gave attitude and resistance. The whole experience felt like they were trying to make it as hard as possible for me to stay here. It was inconsiderate and unnecessary.

If you’re thinking about staying in South Beach:
Do your research first.
Pull up and ask to see the room before you book anything.
Make sure the energy is right.

Honestly, I recommend staying off South Beach altogether. There are plenty of places nearby where the vibe is better, the prices are fair, and the staff treat you like a human being. South Beach might look good on the surface, but the experience is not worth the disrespect. They really do give Black people a hard time. Period.

Nice front desk staff and staff in general but the other guest in the room do not shower and the room smells like a landfill.

First, the location is inside a bar and hard to discover it without any sign for travelers. Second, they listed lots of rules of penalty fare and required 50 dollars for secruity deposit, which left a very bad first impression. Third, I asked for a bottom bed at online booking in advance, but was assign to a up bed though the bottom bed was available. Fouth, this is the only hotel that doesn't provide quilt. Fifth, I booked a shared dormitry with males，but I was finally assigned to a mixed room. Overall，this is the worst experience I had！

Customer service very bad.I think they should pay salaries on a scale according to good customer service performance and not a fixed default salary. On the other hand, the hostel is in decline and they are no longer interested in providing excellent service because they believe that they will always continue to get clients. However, like me, I will look for other options that treat me better.