Wyndham Boston Beacon Hill in Boston

This place is horrible. They wouldn't let me speak to a manager. Placed my order at 7pm at 10pm still no pizza. The person I spoke to said the driver was out with my pizzas and that's all she could tell me. No estimated time of delivery or anything. I asked them to call the driver to see where they were located and they refused. Absolutely horrible service.

Never ordering from here again. My boyfriend and I ordered a pizza and paid over the phone with our student ID card.....AS WE HAVE DONE IN THE PAST AT THIS SAME LOCATION. When the driver arrived he said we didn’t pay and HARASSED US for 30 MINUTES going back and forth with the dominos store ((it took 30 minutes because he didn’t have his managers direct number and so he had to call the store!! when he called the store they didn’t pick up the phone until about the fifth time and when they finally picked up they had no idea who he was!!!!)) Long story short he gave the phone to my boyfriend and the manager apologized for not telling him it was a student ID and then hung up. My boyfriend gave him back the phone and the driver said “I DIDN’T HEAR IT FROM THE MANAGER HIMSELF SO I STILL DONT KNOW YOU ACTUALLY PAID” and went through the whole process again!!!! I will never order here again. If paying with a student ID is so confusing then DONT ACCEPT THEM!!!!!!!

I am not someone to ever leave negative reviews unless it is necessary. I have given this location two other tries and have been disappointed EVERY time. This time was the last straw. I ordered online and had to wait 45 minutes after the driver left for my delivery - I live 8 minutes away. When I called to ask where the driver was, they don't answer the phones. My food has always arrived cold and is always wrong. ALWAYS. When you call to talk to an actual person, it sounds like a fax machine answers so I am not sure what's going on with their phone system. Please, please don't give this location your money. Also every time they deliver, they call you and say they are outside and make you come to their car. How is that delivery service? I understand this is just pizza and I shouldn't be getting that worked up about it but that's just my point. It's pizza! They don't even have to come up with their own recipes or anything and they STILL always get it wrong. I don't respect people that don't care about their customers. Please don't waste your money.

some time pizza comes very nice and most of the time bad bad bad.
really I don't now why the management not change the people or at least let us order from other store so we can avoid the store for ever.

Late night service can be the most frustrating thing you ever have to deal with.... not ALL of the employees are bad , but some are just downright rude, unprofessional, distasteful. No more 10 or $20 tips, especially after completely f****** up not one but two of my favorite orders and denying all service when you still have an hour of work left (I called 4 times and received a tone).... I like to be nice and tip extra sometimes, especially overnight since I too work overnight but I'm just tired of this s***. I don't think I'll be making any recommendations towards this place or Domino's as a whole anymore.( This is not the only Domino's I've had problems with)