Hotels in Boston

Great Staff, But the Restaurant Needs Work | May 15, 2026 Overall, my stay at the Courtyard Marriott has been a positive experience, and I want to give credit where it’s due. Front Desk — The front desk team has been consistently professional, friendly, and responsive. Check-in was smooth, and any questions I had were handled promptly and with a genuine smile. This is exactly what you expect from...

Airport hotels should offer one thing more than anything else: convenience The 45 min transfer from the airport in my opinion didn’t give me that considering it was past midnight and there was no traffic whatsoever. I was told twice by an operator it will be there in 5-10 minutes…Next time I’ll just uber. I recommend calling while waiting for the luggage.

Really like the hotel, the location to the city however they need a larger parking lot. I stayed here a few years back and they didn't charge for parking however it's now $30 however I found myself parking outside of the designated parking areas and didn't feel as though the car was in a safe location. The folks inside didn't give me any hassle so that let me know it's normal. Want to end on a positive...

We stayed at the Courtyard Marriott - Logan Airport for a long weekend in late October. Pros: Friendly and helpful reception staff. Rooms were comfortable and clean. Restaurant, fitness room, and Mini Market available on site. Shuttle to and from Logan Airport was excellent. Restaurant food was great. Cons: Bathtub had little to no adhesives. Very dangerous. One of the two elevators was out of order...

The room is big, clean and feels quite new

It is a 4-minute drive from Logan Base. You can take the airport shuttle for free. There is no breakfast, but you can wash and dry your clothes. The hotel is clean, tidy, sanitary and comfortable.

Very big room, nice location. I spent two quiet nights there and fell good.

Ongoing construction during stay — business center, restaurants, and gym unavailable Phone in room not working (line issue not fixed during stay) Safe box not working (couldn’t be repaired on-site) Overall, multiple maintenance issues and unavailable facilities made the stay disappointing.

Pretty good for the price, and the location is convenient.

A true "home away from home" for a new international student. As an international student newly arrived in the U.S., Hilton Boston Back Bay was my very first landing spot. I have been staying here for two weeks while navigating the difficult process of apartment hunting—which has been incredibly stressful due to my lack of U.S. credit history and language barriers. However, this hotel truly gave...

This was the worst Hilton I’ve stayed at during my travels. It was raining during my visit, and surprisingly, the front desk told me they didn’t have any umbrellas available—quite unbelievable for a hotel of this brand. The property was under renovation, which made the overall experience even less enjoyable. The restaurant was also underwhelming—not fancy or memorable at all. If you're in the area...

Excellent, very clean and it also was very close to nearby restaurants

The room was great, clean and comfortable! Staff was very helpful, and got us dinner reservations when we realized we made a mistake on the ones we made.

We were able to check in two hours early which was great since we were staying after surgery. Bed was very comfortable and location of the hotel couldn't be better is you're having surgery at mass general or mass eye&ear.

Very good and worth recommending.

Considering the price of the hotel, I am not satisfied with my stay. The room I got was in the old part where there was a lot of noise. On the first night, a DJ who played in the lobby from 10 p.m. to 2 a.m. didn't let me sleep well. The rooms in the old part of the hotel are dark and not pleasant to stay in. When choosing a hotel, I was guided by the photos on the website, but they show a new part...

The bathroom was excellent, especially the walk in shower. The room had a beautiful room of Boston. The hotel had easy access to the subway.

As soon as you enter the hotel, it is like a nightclub. Many people are drinking together. The breakfast is very bad. The hotel includes only two breakfast options for 58 US dollars, and the portion is very small. In short, the hotel costing more than 600 US dollars per night is not cost-effective. , it is strongly not recommended to live in this hotel

Everything was fine except the management. We asked at the beginning of our stay if we could extend a late checkout because of a late flight and we kept getting told check in tomorrow check in tomorrow and then on the day we’re checking out. Oh sorry we can’t do anything with attitude like we were bothering them. Very rude for a hotel I’m paying $1000 a night for. We won’t be coming back. Everything...

The hotel is in a great location with convenient transportation. The rooms are newly decorated and beautiful. The service staff is very friendly and professional. It is one of the few hotels in the United States with such a strong sense of service. There are many restaurants, shopping malls, parks and other places within walking distance.

Four Seasons Boston was the most satisfying hotel in Boston during our trip. It has elegant decoration and a magical room with unlimited meals for children. Except for the high room rate, everything else received 5 stars.

The front office team & customer experience team was cooperative and supportive, even for last minute requests.

The front office team & customer experience team was cooperative and supportive, even for last minute requests.

I have stayed here several times. It is indeed a good choice. I prefer the old Four Seasons to the new Four Seasons. The room is clean, the breakfast is good, and there is a girl at the front desk who can speak Chinese, which is great.

Nice hotel Always my top choice

This is a very reliable hotel. Although rooms are not particularly special in terms of their hard products, they do a great job adding a sophisticated touch. Also, food at Henrietta’s table is very delicious with a lot of local ingredients used.

The rooms are spacious and well appointed and the location is convenient to Harvard and to restaurants and shopping. Housekeeping was very attentive the first 2 days of our 5 day stay, but then fell off. At one point, we vacated the room so they could clean only to return to full trash cans and dirty towels. We also had issues with an inability to stream video to our TVs, poor air/heat circulation...

Upscale hotel with a great location. Very walkable to Harvard Square. Relatively busy bars and restaurants as it seems to be a meeting place for many people. Room was nice, though I could definitely hear the person walking (and showering) in the room above me. Other than the noise (and the high price), a nice hotel.

Room spotless. Coffee maker a bit fiddly but fine when we figured it out. Faucet water pressure a bit weak but shower pressure was fine. Bathroom fairly compact but with good fixtures, not cramped and shower itself quite spacious. Mattress extremely comfortable. Parking $50 a day, but then again this is Cambridge. Dinner at Henrietta’s very tasty with excellent service. Room service quick and efficient...

This is the first time I've encountered a hotel booking through Ctrip that I couldn't check in. The hotel refused to check me in because they couldn't settle the charges with Ctrip. I waited for over an hour with my child and missed dinner, with no compensation. Ctrip paid the entire bill, but the hotel also charged me the same amount as the room rate as a deposit, plus an additional $50 for incidentals...

Lovely hotel with convenient T-stop right outside the door. Check-in was welcoming with recommendations of things to do in Boston. Room was clean and comfortable. Only complaint is there is no where to put toiletries in bathroom. Got a good rate for the room and parking on Travelzoo.

I had the absolute best experience staying here for my son’s wedding weekend, and I have to give a special shout-out to the incredible Alexandre at the front desk and Norman the doorman. From the moment I arrived, they made me feel like royalty. They were warm, welcoming, and endlessly complimentary — the kind of people who turn a nice stay into an unforgettable one. Every time I walked through the...

My stay at the Colonnade was great! We came for a concert. The rooms were very clean and the staff were friendly. Alexander was wonderful! The rooftop pool and bar were a great plus. The only complaint I have is the amount of yellow jacket bees that are swarming the pool and the lounge chairs.. We ordered food and could barely eat, due to how many bees were around. The staff were very helpful in trying...

We recently stayed at The Colonnade while attending a girls’ hockey camp at Northeastern University and were extremely pleased with our experience. We booked through a discounted rate provided by Northeastern, and the property exceeded our expectations. Check-in was efficient and welcoming. While we encountered a minor issue with a toilet, it was addressed promptly and did not impact our stay. The...

I recently had the pleasure of staying at The Colonnade Hotel, and I couldn’t have been more impressed with my experience. First, the rooms were exceptionally clean, which is always a top priority for me when traveling. Everything was spotless, from the floors to the bathroom, and the attention to detail was evident. The bed was incredibly comfortable, providing a much-needed restful night after a...

The location is great, in a very nice and central part of town with easy access to shopping and restaurants. Also not very far from the airport so convenient when flying in and out of town. Staff was very friendly and welcoming and check-in / out was simple and fast. The room was comfortable and basic. They have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required.

Very impressed with this hotel. One of the better Courtyard Marriot’s I’ve stayed at. Everything was updated and the hotel and room were very clean. Staff was friendly and helpful - both the front desk and bartender. Not a lot of dining options on site - but was not expecting at a courtyard. Location was perfect. I will definitely stay here again when in Boston.

This is by far one of the nicest Courtyard hotels I've stayed at in Marriott's portfolio. This property is historic and has been tastefully renovated, there's a grab & go shop in the lobby with a few pre-made food options, there are microwaves on the guest floors, and the expected amenities in each room. The restaurant on-site serves breakfast buffet food until around 10/11am, and it's your standard...

We stayed a week and it's a great location in Boston. The rooms are a bit small though, no drawers, very little room for wardrobe. Bathroom is ok and the hot water is ample, good shower. Valets don't do much and there's no bellman either. Close to boston common, restaurants, 711, cvs, dunking, beer store is next door. Cute Pocket park down the street.

Had a wonderful stay at this Marriott property during my first visit as a solo traveler to Boston. The hospitality truly stood out from the moment I arrived. A special thank you to Gina at reception for her warm welcome and thoughtful recommendations that made the city feel like a second home. I also really appreciated Gina and her manager Anne for kindly helping me to preserve the flowers I bought...

Amazing location first off. Right opposite the Wang theater. Close to T stations, easy access to uber rides, and very close to Chinatown. Everyone was very helpful and friendly. Our room was clean and spacious. The breakfast at Post 10 was great; lots of options and attentive wait staff. The valet service and check out process was seamless and very fast. Highly recommend.

The bed is very soft. The chair provided is an adjustible comfort one which I think it's good for most people but not for us. I prefer a simple chair.

Nice, clean place and warm hotel crew, slippers, drinking water in the room and mini bar missing.

Had a great stay at Hyatt Regency Boston Harbor! The views of the harbor and skyline were incredible, especially at night. Rooms were clean and comfortable, staff was friendly, and the airport shuttle made everything super convenient. Would definitely stay here again!

The bed was big and the room was clean. But the service was poor. I called room service to send two toothbrushes and two pairs of slippers. The first time I waited for three hours, I got a pair of slippers and a toothbrush. The second time I got a toothbrush and two toothpastes. In the end, I only got one pair of slippers. I was too lazy to call, so I had to take turns wearing them.

It's OK, the service is good, and they will pick you up at the airport. The location is very good.

The service staff were excellent and very helpful. The view from the room was beautiful, offering a great look at the airport and planes taking off and landing. There is a shuttle bus service to the airport, making it ideal for staying before a flight, as it's only 5-10 minutes away from the airport.

What an incredible location! Nestled between the airport and the harbor, the views are absolutely priceless. It’s the perfect escape, offering both convenience and breathtaking scenery. Every time I’m in Boston, I make it a point to return to my favorite spot — the Hyatt. It’s simply a must!

Amazing stay in Boston. The staff is extremely friendly and helpful, the rooms are updated and clean, the health club was top of the line, and the location is very convenient to a lot of our favorite places in Boston.

The hotel is absolutely exquisite. Our room had almost the entire back wall made of just glass to overlook the harbor.

Beautiful property right on the wharf, with impeccably appointed rooms. Staff was professional and attentive. Excellent restaurants and overall outstanding stay.

Lovely hotel in a great location. Rooms were excellent and cleaned to a very high standard. We ate in the restaurant for breakfast each day and the staff were amazing as was the food. Would highly recommend this hotel.

The room is quite large and the environment is very good. There is a harbor outside the window. It is one of the best hotels in Boston.

The environment is good, close to Quincy Market and the Museum of Art

Normal all things are appropriate the location is near to Boston common

Service was good, staff was nice.

Although the Wi-Fi did not work on the first day due to a power outage caused by a nearby fire, the rest of the stay was comfortable. The location was great and the room was spacious.

Hotel was run down and had to pay extra for early check in and a cot. Location was great to get to TD Garden.

Overall clean, a little noisy, the hotel is old

This property is well located near public transport, Mass General Hospital, good restaurants and a Whole Foods which we found helpful. Boston Commons and the Freedom Trail are within walking distance. The property carries the Wyndham name but is somewhat down on the heels, showing its age in public areas, carpets and general appearance. Service was friendly, welcoming and efficient. But, for our...

Very friendly and professional

Overall it's good, but the room this hotel gives is not facing the view room, and there is no bottled water. You have to ask the front desk for one bottle a day.

The room is comfortable, clean and the service is friendly. I took my two children to spend spring break. The location is good and it is convenient to go to museums and universities. Both adults and children are very satisfied and happy.

The hotel is located in the Back Bay area of ​​downtown Boston, with a good and safe location. The subway (Green Line Kenmore Station) is next to the hotel, and it takes about ten minutes to walk to the core area of ​​Newbury Street in the commercial district. It is close to the Boston Museum of Fine Arts and other places, and it takes seven or eight minutes by taxi. The hotel is clean and tidy, the...

The lobby on the first floor is under renovation, and the lobby on the second floor is quite small. The dark-skinned young man at the front desk had a so-so attitude when checking in, so the first impression of staying here was average, not a five-star impression! After checking in, toothbrushes and slippers need to be requested, so there is a little gap... Fortunately, the location is excellent and...

THANK YOU for making our visit to Boston a memorable one. This hotel is great - location, staff, service... Our Fenway Park view from the window made it extra special. From the moment we arrived, the staff made us feel welcomed. Hotel has access to bar, restaurants and train. We cannot stop talking about our stay and how awesome it was. I wish I remembered the names of every single staff member so...

good to stay in any four season

the best hotel experiencer so far

The hotel front desk staff are very good, but the hotel facilities are a bit old

Not bad, but breakfast is expensive

The breakfast is great. Staffs are very nice. Location is very good will stay again!

Everything is good. If the price is okay, it is the best choice in Boston.

An amazing hotel, fantastic service, lovely rooms. Very happy with this hotel and would stay again.

The service was extremely friendly and welcoming. The location is very convenient, with many attractions and subway stations within walking distance.

Great hotel location and friendly staff. Hot chocolate and snacks at the hotel lobby gives a welcoming feeling. The only down side was the room was noisy, can constantly hear the sound of water flowing in pipes.

Lovely hotel, Staff are very nice and helpful. Location was great in the heart of Boston, very comfortable and convenient.

I was a bit worried after reading some online reviews before booking, but it turned out to be much better than expected! Thumbs up! 👍

I really loved this hotel in the city center. It's super convenient, just a ten-minute walk from South Station. The room layout was well-designed; even though it was a simple studio, the bed was very comfortable, and there was plenty of space for luggage. The staff were incredibly friendly. We asked for hot water and also to heat up some takeout, and they brought both a kettle and a microwave directly...

Lots of additional amenities but seem to be missing some of the key ones (like breakfast).

An additional 60 dollars will be added per night for amenities and parking fees

An additional 60 dollars will be added per night for amenities and parking fees

If it's not graduation season, this hotel is not worth the price 😓 The front desk service is quite cold. The highlight of this hotel is its excellent location, there is a shopping mall next to it, and it is convenient to transfer to the subway.

The room was very neat, clean and new. Very comfortable stay.

The hotel is in a good location and the room facilities are comfortable.

Nice location and great service!

Just ok. Excepted more luxury and higher service

Room was not clean that I found a pair of dirty socks on the floor. Bathtub drain was stuck always.  Billing was always a mess that it took a number of back and forth to get it right. But the breakfast was great, and the waiters are very responsive and professional.

Very close to the airport and the station.

Amazing. We were in the city for a show at the Wang Theater and the location was perfect (2 min walk). As far as Boston hotels go, the price was not crazy for a king room and the room was beautiful. Nice bathroom, nice mini fridge selection, super comfy bed and we were nice so they tried to get us the best king room available and we were placed on the 12th floor with city views.....perfect and the...

Great room, as well as great amenities. Honorable mentions to the staff for being as welcoming !

Great staff; from check in to concierge. Beds extremely comfortable.

I stay at this hotel on January 17th 2026 the guy that work over night and the guy that does valley parking was so helpful. And the hotel was clean and was a great size.I would definitely stay her again. Thanks you they help

The rooms are very nice. We paid for an upgrade which wasn't worth it as we were looking at another exterior of the building, no view. Other wise the hotel was clean, bed is very comfortable and the staff was extremely friendly and helpful. We would like it if the bar stayed open later... 10 pm on a weekend is too early to close.

Very clean with amazing staff and guest services. Rooms are nice and adequate with very comfortable pillows and bedding.

Everything about this hotel (except for the valet parking and the stupid "resort fee" which I absolutely detest) makes it my new favorite place in Boston. Location, housekeeping, bed and linens, amazing shower with controls in the right place, aromatherapy-worthy amenities, blackout shades that actually work, great restaurant breakfast, helpful and friendly front desk staff, gorgeous public spaces...

Front desk Nick was less that hospitable upon our checking in. He was not only short and sarcastic in his responses but he made us feel like he was doing us the biggest favor by being there. Nick has absolutely no business being at the front desk let alone the first impression for this particular location. Julia however, the restaurant manager couldn’t have been more hospitable and accommodating when...

Amazing lounge and very great location, great breakfast

Very nice service and very good location. The room noise isolation is very good. Quiet and comfort stay!

This is probably the oldest-looking Ritz Carlton that I have visited. It is just like a normal hotel. The location is great, but everything else just doesn't look like a Ritz-Carlton. You will feel this the moment you get of the car. However, it is Boston and everything is overpriced.

The location is great. Up to luxury hotel standard in the US. But not comparable to the other Ritz Carlton especially in Asia.

We celebrated our 44th anniversary with an overnight stay in Boston, and for the third year in a row, The Ritz-Carlton, Boston was our top choice—and once again, it did not disappoint. April is such a lovely time to visit the city: the flowering trees and spring bulbs are in full bloom, and the location is ideal for walking through Boston Common, the Theatre District, Newbury Street, and the Copley...

We had a fantastic experience at this hotel, while visiting for almost a week. I'd like to call out specifically Brian Peatfield, the front desk manager, and Ryan McDonnell, the concierge. Each of them consistently went out of their way to behave in a fashion that made the trip ever so much more memorable. Kudos to the hotel and to the staff as well!!!

very spacious room, lots of space and drawers, staff are super nice and helpful, location is perfect for my MIT and Harvard visits. will definitely stay here again for my future Boston trips

We held a offsite executive meeting at the Le Meridien in Cambridge. Went well! Ashley and Kara took care of every single detail and made the meeting run smoothly without any issues. Thank you to all the staff there, A/V, catering, service! Everybody there! THANK YOU!

Front desk and bell staff — including Ashley and Jacob — are top-notch! Breakfast buffet is good. Onsite ATM is handy. Rooms are clean and well-appointed, but some are starting to show their age a bit (a leaky tub faucet here, a drooping door handle there, small scuffs on furniture, etc.). But you can’t get a better location if you’re headed to MIT!

Room is clean. Bed comfortable.

I was fortunate enough to have my wedding here this past weekend. I say "fortunate enough' because it was a perfect day. From the first conversation I had with Ashley Sullivan, each fine detail was attended to and addressed with plenty of time and flexibility like a wedding requires. She handled the entire event with such warm hospitality. I thought I would be anxious on the day of, but Ashley went...

I had a wonderful stay — the room was very clean, comfortable, and well-kept, and I was really impressed by how friendly and helpful the staff were throughout my visit. The location was also excellent, making it easy for me to move around the area and explore nearby attractions without any inconvenience. Overall, it was a pleasant experience!

Stayed here for a few days, service exceeded expectations (daily cleanings), whole hotel is very new! Location could have been closer to old downtown, but fairly close to the shoreline park for a nice walk or run. 5 stars because it met or exceeded expectations, nothing crazy fancy but would stay again.

Hotel is in an ideal location which allowed us to walk everywhere. The rooms were very clean and spacious. The staff greeted us each morning and were very friendly. Had a beautiful view from our room! Would absolutely stay here again.

⭐⭐⭐⭐⭐ I had an exceptional experience at Courtyard by Marriott Boston Downtown/North Station thanks to Zahed, the night shift supervisor. From the moment I arrived, he was professional, welcoming, and incredibly attentive. Traveling can be exhausting, but Zahed made the entire check-in process smooth and stress-free. What really stood out was his genuine kindness and willingness to go above and beyond...

Great hotel in a great location! Very clean and modern. Only one block from the T station and diagonally across the street from TD Garden. We stayed over for a Celtics game and it was very convenient being able to walk back to the hotel after the game. The front desk staff was super nice! It was my husband’s birthday and they gave us a room with a great view of TD Garden, a birthday card, and 2 free...

Tony at the front desk is the best!!! He went above and beyond to make sure we had a great view for our stay, his attention to detail and kindness truly stood out. We travel to Boston every couple of months and usually like to try different hotels. While we’ve stayed here before and already loved it, this visit sealed the deal, this hotel will absolutely be our home base moving forward. The rooms...

Excellent. Great view and excellent service. Cleanliness: Very clean. Facilities: New, all amenities available. Environment: Great location, very convenient, close to everything and right by the river. Service: Friendly front desk staff.

Big room with a wonderful river view. Bathroom ua also very big.

A very nice hotel, clean and convenient the location

I still quite like Courtyard hotels; the facilities are very convenient. It would be perfect if the bathtub in the bathroom were replaced with a shower stall.

The room was of comfortable size and I particularly appreciated that the room was made up daily. Friendly staff and good service in general.  The Grab and Go Bistro offered a good selection of breakfast choices, while the quality of dishes served at the Bisuteki (Japanese restaurant) by the lobby has much room for improvement, given the high prices! I also liked that the hotel is sandwiched between...

Nice hotel with two supermarkets very close by. Public transport is a little inconvenient though with bus stops several minutes away and the T a 20 min walk.

Misleading infor . public and roadside parking is not available. Only can park in paid parking usd45 / day. Seems like no other option. That’s not made known when I made a booking. It said public parking is available. Turnout roadside parking is only allowed for residence permit only. Service is so so. One reception doesn’t seem too friendly