Le Méridien Washington, D.C., The Madison in Washington

I booked a 5 night stay at Le Meridien and was very disappointed. This hotel doesn’t deserve the 4 star rating. The service in this hotel was horrible, they are very stingy with everything. The mini fridge is for an extra charge and the coffee machine (which was a horrible machine) is only available upon request. I had to call and ask for the coffee machine twice to finally get it and front desk didn’t sound friendly either times I called. As I recall the breakfast buffet was about $20 per person and was the same quality as the free breakfast offered by other cheaper hotels.
I paid for my stay through my credit card portal and with points mostly. Be careful of the hidden $30/night charge they call the “destination package” which you can’t opt out of. I thought I’d be protected from hidden charges if I book through my bank portal but I still got a bill after I checked out.
After leaving I got the bill and they had made a mistake on it which I bought quickly and asked them to adjust it. They never sent me the updated bill and the chat disappeared on the Marriott app but I did get charged the corrected amount on my credit card.

Needless to say I’m never coming back to his hotel. There are much better options for the same price or lower.

The room is fine, but just fine. Pretty disappointed with the service. There aren’t coffee makers in the rooms (they do provide free coffee down in the lobby), the refrigerator is full of overpriced mini bar items, and if you ask to have it cleared so you can store your own items in the fridge they tell you that you have to pay an additional $25 to rent a refrigerator. Breakfast also isn’t included, but you can pay a whopping $30 for the mediocre “breakfast buffet”. Not a lot of value for the money, especially when it’s supposed to be a nicer hotel