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Weather in Washington now

+29 °C

Wind: south-west, 2 m/s

Humidity: 79 %

Pressure: 764 mm Hg

Average temperatures

	day	night
August	+34 °C	+24 °C
September	+31 °C	+19 °C
October	+21 °C	+12 °C
November	+17 °C	+6 °C
December	+15 °C	+3 °C
January	+8 °C	-1 °C

‹›

205 USD

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The Westin Washington, DC Downtown in Washington

🌍

● Center: 1.3 km

☎ Phone: +1 202-898-9000Show

✅ Rooms are described as bright, appealing, and some are freshly renovated with modern décor ✅ Staff are frequently noted as courteous, attentive, and helpful, with specific praise for the management and concierge ✅ Fitness center access includes a partnership with the nearby Equinox during renovation periods ✅ The location is highly convenient for conference attendees and tourists, close to major attractions and transit ✅ Cleanliness scores highly with guests appreciating daily housekeeping and hypoallergenic accommodations ❌ Ongoing renovations have caused some inconvenience, including elevator limitations and temporary gym closure ❌ Guests have reported noise disturbances from prearranged large parties on guest floors ❌ Some rooms had minor maintenance issues such as slow draining tubs, malfunctioning electrical outlets, and occasional pest sightings ❌ The parking system is noted as somewhat confusing, with daily fees for self-parking and valet ❌ Invoice and billing processes have been complicated for some guests, requiring multiple follow-ups

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Deluxe Double Suite

Private bathroom

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Double Suite

Air conditioning and private bathroom

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Single Suite

Private bathroom

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Standard Double room with park view

Air conditioning and private bathroom

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Standard Double room with city view

Air conditioning and private bathroom

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Superior Double Suite

Air conditioning and private bathroom

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Premier Double room

Air conditioning and private bathroom

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Standard Single room with city view

Private bathroom

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Standard Single room with park view

Private bathroom

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1 Bedroom Superior Double Suite

Private bathroom

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Premier Double Suite

Air conditioning and private bathroom

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Premier Single room

Air conditioning and private bathroom

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1 Bedroom Premier Double Suite

Private bathroom

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Run of House

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Economy room

Private bathroom

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Economy Quadruple room

Private bathroom

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Economy Double room

Private bathroom

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Standard room

Air conditioning and private bathroom

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Standard room with city view

Private bathroom

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Standard room with garden view

Private bathroom

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Standard room with park view

Private bathroom

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Standard room with pool view

Private bathroom

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Standard room with water view

Private bathroom

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Standard room with view

Private bathroom

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Standard room with balcony

Private bathroom

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1 Bedroom Standard room

Private bathroom

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Standard Club room

Air conditioning and private bathroom

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Standard Club room with view

Air conditioning, shower and private bathroom

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Standard Single room

Private bathroom

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Standard Single room with pool view

Private bathroom

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Standard Single room with water view

Private bathroom

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Standard Single room with view

Private bathroom

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Standard Single Club room

Private bathroom

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Standard Triple room

Private bathroom

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Standard Triple room with city view

Private bathroom

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Standard Triple room with park view

Private bathroom

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Standard Triple room with view

Private bathroom

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Standard Triple Club room

Private bathroom

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Standard Quadruple room

Air conditioning and private bathroom

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Standard Quadruple room with city view

Air conditioning and private bathroom

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Standard Quadruple room with garden view

Private bathroom

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Standard Quadruple room with park view

Air conditioning and private bathroom

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Standard Quadruple room with view

Air conditioning, shower and private bathroom

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2 Bedrooms Standard Quadruple room with city view

Private bathroom

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2 Bedrooms Standard Quadruple room with park view

Private bathroom

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Standard Quadruple Club room

Private bathroom

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Standard Quintuple room

Private bathroom

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Standard Quintuple Club room

Private bathroom

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Standard Sextuple room

Private bathroom

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Standard Sextuple room with city view

Private bathroom

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Standard Sextuple room with park view

Private bathroom

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Standard Sextuple Club room

Private bathroom

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Standard Family room

Family room with bathroom

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Standard Family room with city view

Family room with bathroom

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Standard Family room with view

Family room with bathroom

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Standard Family Club room

Family room with bathroom

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Standard Triple Family room

Family room with bathroom

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Standard Quadruple Family room

Family room with bathroom

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Standard Quadruple Family room with city view

Family room with bathroom

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Standard Quadruple Family room with park view

Family room with bathroom

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Standard Quadruple Family Club room

Family room with bathroom

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Standard Quintuple Family room

Family room with bathroom

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Standard Sextuple Family room

Family room with bathroom

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Standard Double room

Air conditioning and private bathroom

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Standard Double room with courtyard view

Private bathroom

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Standard Double room with garden view

Private bathroom

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Standard Double room with pool view

Private bathroom

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Standard Double room with view

Private bathroom

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1 Bedroom Standard Double room

Private bathroom

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1 Bedroom Standard Double room with park view

Private bathroom

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2 Bedrooms Standard Double room

Private bathroom

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Standard Double Club room

Private bathroom

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Standard Double Family room

Family room with bathroom

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Standard Double Family Club room

Family room with bathroom

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Comfort room

Private bathroom

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Business room

Private bathroom

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Superior room

Private bathroom

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Superior room with city view

Private bathroom

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Superior room with view

Private bathroom

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Superior Single room

Private bathroom

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Superior Single room with city view

Private bathroom

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Superior Triple room

Private bathroom

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1 Bedroom Superior Triple room

Private bathroom

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Superior Quadruple room

Private bathroom

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Superior Quadruple room with city view

Private bathroom

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1 Bedroom Superior Quadruple room

Private bathroom

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Superior Family room

Family room with bathroom

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Superior Double room

Private bathroom

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Superior Double room with city view

Private bathroom

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Superior Double room with river view

Private bathroom

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1 Bedroom Superior Double room

Private bathroom

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Deluxe room

Shared bathroom

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Deluxe Double room

Shared bathroom

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Deluxe room with city view

Wireless internet, air conditioning and private bathroom

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Deluxe room with park view

Wireless internet, air conditioning and private bathroom

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Deluxe room with view

Wireless internet, air conditioning and private bathroom

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Deluxe Single room

Wireless internet, air conditioning and private bathroom

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Deluxe Single room with city view

Wireless internet, air conditioning and private bathroom

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Deluxe Triple room

Private bathroom

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Deluxe Quadruple room

Wireless internet, air conditioning and private bathroom

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Deluxe Quadruple room with city view

Private bathroom

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Deluxe Quadruple room with park view

Private bathroom

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Deluxe Quadruple room with view

Wireless internet, air conditioning and private bathroom

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Deluxe Sextuple room

Private bathroom

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Deluxe Family room

Family room with internet, air conditioner and bathroom

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Deluxe Quadruple Family room

Family room with bathroom

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Deluxe Double room with city view

Private bathroom

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Deluxe Double room with park view

Private bathroom

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Deluxe Double room with view

Private bathroom

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Premier room

Air conditioning and private bathroom

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Premier Triple room

Air conditioning and private bathroom

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Premier Quadruple room

Air conditioning and private bathroom

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Executive room

Private bathroom

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Executive room with balcony

Private bathroom

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1 Bedroom Executive room

Private bathroom

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1 Bedroom Executive room with balcony

Private bathroom

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1 Bedroom Executive Single room

Private bathroom

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1 Bedroom Executive Single room with balcony

Private bathroom

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1 Bedroom Executive Triple room

Private bathroom

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1 Bedroom Executive Sextuple room with balcony

Private bathroom

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1 Bedroom Executive Family room

Family room with bathroom

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1 Bedroom Executive Family room with balcony

Family room with bathroom

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Executive Double room

Private bathroom

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1 Bedroom Executive Double room

Private bathroom

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1 Bedroom Executive Double room with balcony

Private bathroom

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Presidential room

Private bathroom

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1 Bedroom Presidential Triple room

Private bathroom

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1 Bedroom Presidential Quadruple room

Private bathroom

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1 Bedroom Presidential Double room

Private bathroom

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Premium room

Private bathroom

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Premium Single room

Private bathroom

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Premium Triple room

Private bathroom

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Premium Quadruple room

Private bathroom

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1 Bedroom Premium Quadruple room

Private bathroom

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Premium Sextuple room

Private bathroom

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Premium Quadruple Family room

Family room with bathroom

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Premium Double room

Private bathroom

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1 Bedroom Premium Double room

Private bathroom

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Classic room

Private bathroom

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Classic Double room

Private bathroom

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Grand room

Private bathroom

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Grand room with city view

Private bathroom

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Grand room with park view

Private bathroom

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Grand Double room

Private bathroom

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Grand Double Club room

Private bathroom

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Luxury room

Private bathroom

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Luxury Double room

Private bathroom

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Junior Suite

Private bathroom

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Double Club Junior Suite

Private bathroom

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Suite

Private bathroom

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1 Bedroom Suite

Air conditioning and private bathroom

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2 Bedrooms Suite

Private bathroom

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1 Bedroom Single Suite

Private bathroom

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Triple Suite

Private bathroom

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1 Bedroom Triple Suite

Private bathroom

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Quadruple Suite

Air conditioning and private bathroom

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1 Bedroom Quadruple Suite

Private bathroom

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Sextuple Suite

Private bathroom

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Family Suite

Family room with bathroom

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Quadruple Family Suite

Family room with bathroom

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Double Suite with sea view

Private bathroom

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1 Bedroom Double Suite

Private bathroom

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Standard Suite

Private bathroom

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Standard Quadruple Suite

Private bathroom

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Standard Double Suite

Private bathroom

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1 Bedroom Standard Double Suite

Private bathroom

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Business Suite

Private bathroom

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Superior Suite

Private bathroom

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1 Bedroom Superior Suite

Private bathroom

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2 Bedrooms Superior Suite

Private bathroom

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Superior Single Suite

Private bathroom

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1 Bedroom Superior Single Suite

Private bathroom

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Superior Triple Suite

Private bathroom

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1 Bedroom Superior Triple Suite

Private bathroom

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Superior Quadruple Suite

Private bathroom

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1 Bedroom Superior Quadruple Suite

Private bathroom

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2 Bedrooms Superior Quadruple Suite

Private bathroom

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Deluxe Suite

Private bathroom

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Deluxe Single Suite

Private bathroom

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Deluxe Triple Suite

Private bathroom

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Deluxe Quadruple Suite

Private bathroom

Beds:

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Premier Suite

Air conditioning and private bathroom

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1 Bedroom Premier Suite

Air conditioning and private bathroom

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2 Bedrooms Premier Suite

Air conditioning and private bathroom

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Executive Suite

Air conditioning and private bathroom

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1 Bedroom Executive Suite

Air conditioning and private bathroom

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1 Bedroom Executive Suite with balcony

Air conditioning and private bathroom

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1 Bedroom Executive Single Suite

Air conditioning and private bathroom

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1 Bedroom Executive Single Suite with balcony

Air conditioning and private bathroom

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1 Bedroom Executive Triple Suite

Air conditioning and private bathroom

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1 Bedroom Executive Sextuple Suite

Private bathroom

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1 Bedroom Executive Sextuple Suite with balcony

Private bathroom

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Executive Double Suite

Air conditioning and private bathroom

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1 Bedroom Executive Double Suite

Air conditioning and private bathroom

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1 Bedroom Executive Double Suite with balcony

Private bathroom

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Presidential Suite

Air conditioning and private bathroom

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1 Bedroom Presidential Suite

Air conditioning and private bathroom

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Presidential Single Suite

Private bathroom

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Presidential Triple Suite

Private bathroom

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1 Bedroom Presidential Triple Suite

Private bathroom

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Presidential Quadruple Suite

Private bathroom

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1 Bedroom Presidential Quadruple Suite

Private bathroom

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Presidential Double Suite

Private bathroom

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Premium Suite

Private bathroom

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1 Bedroom Premium Suite

Private bathroom

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Premium Single Suite

Private bathroom

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1 Bedroom Premium Single Suite

Private bathroom

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Premium Triple Suite

Private bathroom

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Premium Quadruple Suite

Private bathroom

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1 Bedroom Premium Quadruple Suite

Private bathroom

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Premium Double Suite

Private bathroom

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1 Bedroom Premium Double Suite

Private bathroom

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Ambassador Suite

Private bathroom

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Ambassador Double Suite

Private bathroom

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Grand Suite

Private bathroom

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1 Bedroom Grand Suite

Private bathroom

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1 Bedroom Grand Single Suite

Private bathroom

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1 Bedroom Grand Triple Suite

Private bathroom

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Grand Double Suite

Private bathroom

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1 Bedroom Grand Double Suite

Private bathroom

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Luxury Suite

Private bathroom

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Luxury Suite with view

Private bathroom

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Apartment

Private bathroom

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Apartment with city view

Private bathroom

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Apartment with view

Private bathroom

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Club Apartment

Private bathroom

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Quadruple Apartment

Private bathroom

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Quadruple Apartment with city view

Private bathroom

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Quadruple Apartment with park view

Private bathroom

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Quadruple Club Apartment

Private bathroom

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Double Apartment

Private bathroom

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Double Apartment with city view

Private bathroom

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Double Apartment with park view

Private bathroom

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Double Club Apartment

Private bathroom

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Superior Apartment

Private bathroom

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1 Bedroom Superior Double Apartment

Private bathroom

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Deluxe Apartment

Private bathroom

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Deluxe Quadruple Apartment

Private bathroom

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Deluxe Double Apartment

Private bathroom

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Premium Apartment

Private bathroom

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Premium Quadruple Apartment

Private bathroom

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Premium Double Apartment

Private bathroom

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Studio

Air conditioning and private bathroom

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Studio with view

Air conditioning, shower and private bathroom

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Club Studio

Private bathroom

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Single Studio

Private bathroom

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Triple Studio

Private bathroom

Beds:

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Triple Club Studio

Private bathroom

Beds:

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Quadruple Studio

Private bathroom

Beds:

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Quadruple Club Studio

Private bathroom

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Sextuple Studio

Private bathroom

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Quadruple Family Studio

Family room with bathroom

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Double Studio

Private bathroom

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Double Club Studio

Private bathroom

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Double Family Studio

Family room with bathroom

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Double Family Club Studio

Family room with bathroom

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Standard Studio

Private bathroom

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Standard Quadruple Studio

Private bathroom

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Standard Double Studio

Private bathroom

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Deluxe Studio

Air conditioning and private bathroom

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Deluxe Quadruple Studio

Private bathroom

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Deluxe Double Studio

Air conditioning and private bathroom

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Deluxe Double Studio with view

Air conditioning, shower and private bathroom

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Premium Studio

Private bathroom

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Premium Double Studio

Private bathroom

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Grand Studio

Private bathroom

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Grand Double Club Studio

Private bathroom

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Villa

Private bathroom

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Villa with view

Private bathroom

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Quadruple Villa with view

Private bathroom

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Double Villa

Private bathroom

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Double Villa with view

Private bathroom

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Cottage

Private bathroom

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Cottage with view

Private bathroom

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Single Cottage

Private bathroom

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Triple Cottage

Private bathroom

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Quadruple Cottage

Private bathroom

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Quadruple Cottage with view

Private bathroom

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Family Cottage

Family room with bathroom

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Standard Cottage

Private bathroom

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Superior Cottage

Private bathroom

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Deluxe Cottage

Private bathroom

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Deluxe Family Cottage

Family room with bathroom

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1 Bedroom Presidential Single Suite

Private bathroom

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1 Bedroom Presidential Double Suite

Private bathroom

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More rooms

Description

The Westin Washington, DC Downtown is a 4-star hotel constructed in 1990 and renovated in 2004, offering a wide range of over 300 room types including standard, deluxe, executive, and multiple suite options. Guests often highlight its modern, clean, and comfortable rooms, with some featuring city, park, garden, pool, or water views, as well as balconies. The hotel provides extensive services such as a 24-hour front desk, concierge, fitness center, business facilities, and a restaurant and bar. Pet policies exclude pets except for service animals, and the hotel is fully equipped with air conditioning, soundproof rooms, free parking, and internet services. Guests attending conferences appreciate the accommodating meeting spaces located on lower levels. While undergoing renovations, the hotel maintains excellent service standards, with staff frequently praised for their professionalism and attentiveness. The overall guest rating is 8.8/10, reflecting strong satisfaction with cleanliness, service, and location.

Location

Located at 999 Ninth Street Northwest in Washington, D.C., The Westin Washington, DC Downtown is within walking distance to key landmarks including the National Mall, a few blocks away, and the Capital One Arena. Nearby dining options include Ping Pong Dim Sum 149 meters away, Hooters restaurant 209 meters from the hotel, and Finn & Porter Restaurant 210 meters away. The hotel shares a parking garage with self-parking available on K Street, about a block from the main entrance. The location is praised for easy access to the Metro and local museums, making it convenient for both sightseeing and attending events at the convention center.

Tips

Bring comfortable walking shoes to explore the nearby National Mall and museums easily.
Use the concierge service for parking directions and local restaurant recommendations.
If attending during renovations, expect some limited access to amenities like the gym and possible noise, but renovated rooms are highly praised.

Policies and conditions

Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Service animals: Service animals are allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: JSB, DinersClub, AmericanExpress, MasterCard, UnionPay, Visa
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Terrace
Fire Extinguisher
Electric car charging

Rooms

Non-smoking rooms
Soundproof rooms
Room service
Smoke Detector
Cable TV
TV
Hairdryer
Flat-screen TV
Shower/Bathtub
Wardrobe/Closet
Bathrobe
Linens
Alarm clock
Laptop safe
Safe (in room)
In-room internet
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Breakfast
Breakfast in the room
Cafe
Restaurant
Snack bar
Vending machine
Coffeemaker

Internet

Wi-Fi
Internet

Transfer

Car rental

Languages Spoken

English

Tourist services

Tour assistance

Recreation

Bike rental

Parking

Parking
Parking nearby
Garage

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Golf course (within 3 km)
Gym

Pets

Pets Not Allowed

Video: Renaissance Washington, DC Downtown Hotel

Map

Reviews

Cleanliness

Amenities

Location

Service

15.02.2026 Dennis

I attended a conference here this week. The hotel was very fresh and inviting. I think this was tie overall nicest guest room that I have ever stayed in. It was bright and appealing.
The staff was very pleasant and polite. The conference facilities, while in the lower levels, were very accommodating. The set up staff were hard workers and very prompt at setting up and taking down. They were undergoing a renovation while I was here, the finished product will enhance the experience.

20.01.2026 Madeline

Great room. Clean hotel. Such nice staff. Only thing we didn’t like was the $20 you had to spend on the property every day.

23.12.2025 Derek

It was far more difficult getting a final invoice from the hotel than it should have been, the complication being between on-site and pre-paid charges that should have been sorted out immediately rather than take days of follow-up.

21.12.2025 Chanele

Great stay. Definitely worth it. Great location. I received a $20 credit for the restaurant and bar

15.12.2025 Travis

My son and I had an exceptional stay at The Westin Downtown DC. The hotel is immaculate, beautifully maintained, and delivers a truly elevated experience from start to finish. Every detail reflects quality, comfort, and professionalism.

During our stay, we had a small matter that needed to be addressed, and Brett Haduch, the manager, went above and beyond to resolve it. His professionalism, attentiveness, and genuine care made us feel like true five-star guests. The way he handled the situation exemplifies outstanding leadership and customer service.

The entire staff was incredible in every way—courteous, attentive, and consistently welcoming. I highly recommend The Westin Downtown DC and would absolutely stay here again. An outstanding hotel with an exceptional team.

07.11.2025 Denise

The room was amazing. It was the most comfortable bed I’ve ever slept in. The room itself was beautiful and very relaxing.

10.10.2025 Steve

Loved the main floor open bar area!
Great breakfasts, close to the Metro, wonderful staff!

05.10.2025 Denise

1st room wasn't clean the 2nd room I was moved to was clean. Checked in went out to get dinner came back to get ready for an event and had no TV. Overall staff was really nice and vey apologetic.

28.09.2025 Patricia

I stayed in room 1461 last night that smelled like curry chicken, the entire hotel was packed with some function couldn't even walk through the lobby or get to the bar. Then I go to my room and across the hall the same function from the lobby was having another party directly across the hall from me which I was told by the front desk after calling 5 times and finally going down there at 11:15 at night was pre arranged so it couldn't be shut down so in order for me to get some sleep I had to switch rooms and I was told I would get a $100 credit.

What I don't understand is how is it allowed that someone can pre arrange a party in their room with approximately 50-100 people on a floor that has guest rooms who now cannot sleep due to all the noise and the people hanging out in the hallway talking loudly. That party should have been done on the lower level where the conference rooms are. And I should be credited 1 nights stay for my inconvenience not just $100.

I will never stay at a Westin Hotel again and I will make sure that I tell people that it's the worst hotel I've ever stayed at

18.10.2024 olgapeng

Helped people book many times, overall very good

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POIs near hotel

Samuel Gompers Statute (5 min)

A memorial statue honoring Samuel Gompers, a key figure in American labor history.

Daguerre Memorial (7 min)

A memorial dedicated to Louis Daguerre, inventor of the daguerreotype photographic process.

Tickets: National Portrait Gallery & Smithsonian American Art Museum: Small-Group Tour, 57 EUR View

Ford's Theatre National Historic Site (9 min)

The site of President Lincoln's assassination, now a museum with exhibits on American history and theater.

Tickets: Hard Rock Cafe Washington DC Dining Experience, 32 EUR View

National Law Enforcement Officers Memorial (11 min)

Stone memorial honoring U.S. law enforcement officers who have died in the line of duty.

Tickets: Washington DC: Small Group Guided Electric Car Tour, 42 EUR View

Joseph Darlington Memorial Fountain (13 min)

A memorial fountain honoring Joseph Darlington, featuring classical design and artistic elements.

Tickets: Washington DC: Small Group Guided Electric Car Tour, 42 EUR View

Cafe and Restaurants near hotel

Cafe «Ping Pong Dim Sum» (2 min)

900 7th St NW, Washington, DC 20001

Reviews

10.12.2017 Megan

I don't understand the bad reviews. We went for brunch and we had a great experience. Wait staff was fantastic food was great, and the champagne was endless. Will definitely be back!

14.11.2017 Peter

Horrible, horrible, horrible. We were visiting DC for a work conference and had been looking into a good dim sum place for a god amount of time leading up our DC visit. Ping Pong was right across the street from our hotel. After a long day of workshops and training seminars, we decided to eat at Ping Pong. Before we got the the restaurant, we tried to make a reservation online and noticed that all the tables were free -- at that point, we figured that we would be able to get a table without a reservation, no problem. Our party of 3 arrives at Ping Pong and had to wait by the hostess's booth for about 10 minutes before we were able to ask for a table. The hostess then proceeds to tell us that they were only taking reservations and if we did not have a reservation, they would not serve us; granted, the restaurant empty and online there were several tables we could reserve. Frustrated, I actually went on my phone and made an online reservation for a party of 3 in front of the hostess. After about another 15 minutes of standing around waiting to get the hostess's attention, we told her that we have a reservation. She proceeds to seat us immediately and at a table in the back corner of an empty restaurant. It took about 30 minutes for our waiter to get to our table. Once we finally get to place our orders, he then tells us that they ran out of nearly 90% of the food items on the menu and that we can only order a few items, and even some of the drink items were unavailable. Reluctantly, we ordered what we could, waited another 30 minutes for our food and drink. Time pasted and we finally received our first food item, before our drinks. At this point my party was ready to leave but we decided to wait it out. Our food order finally came and we noticed that some of the items were incorrect, however, we could not flag down our waiter to correct the incorrect item. Luckily the wrong item was something that we enjoyed so we ate it. After a very long wait, we finally get our drinks and notice that the glasses were filthy. Hard water marks and other nasty food items were stuck to the glasses. Needless to say, our appetites were gone and so were our good moods. We asked for and received the check, which was expensive, considering the poor service and poor food. We called over the manager to complain about the dirty glasses and poor service. At first he was very apologetic but quickly began to tell us how we should have handled the situation, saying that we should have called over the waiter sooner to correct the dirty glasses and incorrect food items (but like I said, we could not find our waiter, we were being served food by other staff members). The manager did offer to take off 10% of the bill in order to compensate for the dirty glassware, but we told him that 10% would not cover the price the the drink. He tells us that he could take off 15%, then 20% and then eventually telling us that he would cover the price of the drinks. We settled for this, expecting that our drinks would now be free. When we receive the new bill, he only took off 15%, instead of taking away the drinks entirely. At this point we just wanted to leave; we paid the bill and left.

The staff was very careless and absent. The manager was rude and condescending (telling us that our complaining style was wrong -- we tired to be as polite as possible). And the food quality was completely was lackluster as well.

Never again will I go back to Ping Pong.

14.11.2017 Ruth

Was one of the worst dinning experiences I️ have ever had. We arrived to a mostly empty restaurant and were told we would need a reservation. We waited as we made one online for fifteen minutes later and then were seated. We waited 30 minutes to have anyone come to our table and then we’re told they were out of most items on the menu. Waited forever for food and even longer for drinks that came in dirty glasses. Ended up talking to the manager about the glass and he was defensive and offered us to 1) take the drink off our bill then took that back to 2) offer us 10% off which was less than the drink. Then 3) offered to take the 3 drinks off, after which he chastised the waiter (who was very nice) in front of us and told us , in a condescending way, we should always point out something wrong right away. After he left the waiter came back and told us he would be taking 20% off rather than the drinks. Overall shocked by the experience and never going back. Avoid this place if you can.

12.11.2017 Vik

As others have commented, the food quality is good but the service is beyond abysmal. When we arrived we had to wait in line for 15 minutes to be seated since there was no one manning the front desk. Finally we were seated. But we had to wait 35 minutes to order! We had to ask questions about the menu which took time to do as well. Food came out in a reasonable time, but we were missing one item which never came. We asked for an extra menu to order more food, but that never came. Disgusted we asked for the check, put money on the table and left.

14.09.2017 Jamie

Great food and drink. Piss poor service. I went on a Tuesday night when I suppose it was expected to be quiet but in actual fact there were about 10 tables occupied including 2 large groups...but only two waiters + one server on duty!

Clearly they were understaffed the night I was here and it showed in the slow and error-prone service. The few staff on duty spent most of the night running around like headless chickens, they tried their best but really the blame must lie with management in under-staffing the joint.

In my case, the main problem was around a side of sticky white rice I had originally ordered to come with my first course of dim sum. It actually showed up at about 10 minutes after I had finished the dim sum. I was intending to order more dim sum so I asked the waiter if he could take it back and just keep it warm until my next course came, he actually offered to just give me a fresh one during the next course which was appreciated. Unfortunately the rice never came back, I got the rest of my 2nd course as ordered but the rice never materialized. In the end, I didn't even have to tell the waiter to take it off the bill, he did it virtually automatically so again I do not blame him for the overall bad service, he was clearly under a lot of pressure.

Also I heard the table next to me which was a large group of girls complaining as well so clearly I was not the only one having issues that night.

This place really needs to get their act together. Ping Pong is a widely recognized chain now and is considered fairly upscale so the service needs to match the amazing food (and cocktails!) on offer here.

Restaurant «Hooters» (3 min)

Finn & Porter Restaurant (3 min)

Frequently asked questions about The Westin Washington, DC Downtown

What types of rooms are available at The Westin Washington, DC Downtown?

The hotel offers a wide variety of rooms including Run of House, Economy, Standard, Superior, Deluxe, Premier, Executive, Presidential, Premium, Classic, Grand, Luxury, Junior Suite, Suite, Apartment, Studio, Villa, Cottage, and multiple family and club room variations with various views and amenities.

Are pets allowed at this hotel?

Pets are not allowed, but service animals are permitted.

Is parking available at the hotel?

Yes, there is free parking available and self-parking is accessible on K Street, though the garage is shared and parking fees apply: $36 daily for self-parking and $60 for valet.

Does the hotel have facilities for conferences or events?

Yes, The Westin Washington, DC Downtown has meeting and banquet facilities located on the lower levels, which are accommodating and frequently used for conferences.

How does the hotel handle renovations and guest experience during that time?

The hotel is currently undergoing renovations; while this has caused some temporary inconveniences such as limited elevator access and gym closure, staff maintain high service standards and communicate with guests about any disruptions.

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Hotel prices for: August - September 2026 calendar

The average hotel price this month is 200 USD The best time to book is August 27, with rates starting from 190 USD

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