The Westin Washington, DC Downtown in Washington
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Description
Hotel opened in 1990, renovated in 2004. In this hotel 794 rooms, 16 floors.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, AmericanExpress, MasterCard, UnionPay, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Fire Extinguisher
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Alarm clock
- Laptop safe
- Safe (in room)
- In-room internet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Coffeemaker
- Wi-Fi
- Internet
- Car rental
- English
- Tour assistance
- Bike rental
- Parking
- Parking nearby
- Garage
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Pets Not Allowed
Street view
Video: Renaissance Washington, DC Downtown Hotel
Map
Reviews
The staff was very pleasant and polite. The conference facilities, while in the lower levels, were very accommodating. The set up staff were hard workers and very prompt at setting up and taking down. They were undergoing a renovation while I was here, the finished product will enhance the experience.
During our stay, we had a small matter that needed to be addressed, and Brett Haduch, the manager, went above and beyond to resolve it. His professionalism, attentiveness, and genuine care made us feel like true five-star guests. The way he handled the situation exemplifies outstanding leadership and customer service.
The entire staff was incredible in every way—courteous, attentive, and consistently welcoming. I highly recommend The Westin Downtown DC and would absolutely stay here again. An outstanding hotel with an exceptional team.
Great breakfasts, close to the Metro, wonderful staff!
What I don't understand is how is it allowed that someone can pre arrange a party in their room with approximately 50-100 people on a floor that has guest rooms who now cannot sleep due to all the noise and the people hanging out in the hallway talking loudly. That party should have been done on the lower level where the conference rooms are. And I should be credited 1 nights stay for my inconvenience not just $100.
I will never stay at a Westin Hotel again and I will make sure that I tell people that it's the worst hotel I've ever stayed at
POIs near hotel
Cafe and Restaurants near hotel
The staff was very careless and absent. The manager was rude and condescending (telling us that our complaining style was wrong -- we tired to be as polite as possible). And the food quality was completely was lackluster as well.
Never again will I go back to Ping Pong.
Clearly they were understaffed the night I was here and it showed in the slow and error-prone service. The few staff on duty spent most of the night running around like headless chickens, they tried their best but really the blame must lie with management in under-staffing the joint.
In my case, the main problem was around a side of sticky white rice I had originally ordered to come with my first course of dim sum. It actually showed up at about 10 minutes after I had finished the dim sum. I was intending to order more dim sum so I asked the waiter if he could take it back and just keep it warm until my next course came, he actually offered to just give me a fresh one during the next course which was appreciated. Unfortunately the rice never came back, I got the rest of my 2nd course as ordered but the rice never materialized. In the end, I didn't even have to tell the waiter to take it off the bill, he did it virtually automatically so again I do not blame him for the overall bad service, he was clearly under a lot of pressure.
Also I heard the table next to me which was a large group of girls complaining as well so clearly I was not the only one having issues that night.
This place really needs to get their act together. Ping Pong is a widely recognized chain now and is considered fairly upscale so the service needs to match the amazing food (and cocktails!) on offer here.
Frequently asked questions about The Westin Washington, DC Downtown
How much does it cost to stay at The Westin Washington, DC Downtown?
The cost of staying in The Westin Washington, DC Downtown depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 221 USD. Enter your dates to see the exact offer prices.
Which sights are located near The Westin Washington, DC Downtown?
The nearest sights are: Smithsonian American Art Museum (430 m), International Spy Museum (530 m) and National Museum of Natural History (1.2 km)
What are the check-in and check-out times at The Westin Washington, DC Downtown?
Check-in at The Westin Washington, DC Downtown is possible from 15:00, check-out is until 12:00.
Are pets allowed at The Westin Washington, DC Downtown?
No, pets are not allowed at The Westin Washington, DC Downtown.
How to get to The Westin Washington, DC Downtown from the nearest airport?
The nearest airport is Ronald Reagan Washington National Airport, located about 14 mins from hotel by car (8.2 km) away.
What’s the cancellation policy at The Westin Washington, DC Downtown?
The cancellation policy at The Westin Washington, DC Downtown depends on your room type and booking terms.
Does The Westin Washington, DC Downtown offer airport transfers?
No, The Westin Washington, DC Downtown does not provide airport transfers for guests.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 234 USD The best time to book is July 27, with rates starting from 204 USD




































































































































































