The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel in Washington

I frequent this restaurant as a good alternative when Frontpage is over crowded. My group and I placed our orders for mimosas, as a accident on behalf of our waitress, drinks and champagne were spilled all over us. We were drenched in alcohol and glass. Our waitress apologized repeatedly, the manager witnessed the incident and offered napkins to help. (That was all that we saw from him). Once clearing the table off, we deciding to make the most of the disaster and order food. Our waiter apologized for a second time and said our bill will be comped on behalf of the manager, due to the extreme incident. (Mind you the manager David never apologized for the incident). Our waitress came to our table and said that after further thought the manager will comp our round of drinks. This would have been okay, however once I asked for the manager to at least apologize in person, is when my discomfort started to grow. David, the manager approach us and said "what seems to be the issue?" He than, began too jokingly say that "things like this happen all the time and that its just the business". I have not heard of any restaurants in DC spilling champagne and glass as a common practice. From his lack of concern for our safety and comfort really leaves me to question how this establishment is still in business. As a person who loves a wonderful restaurant, I would not recommend James Hobans. From the uncomfortable experience I had during my time there, I would rate this and David Giroup( the manager) a one star. I will provide photos once I remove the glass from my shoes.

I hope this helps some considering dining here.