Convenient location, clean, and good service. The shops and restaurants downstairs are all very friendly, and the hotel feels secure.
Facilities: Good
Hygiene: Good
Environment: Good
Service: Good
Firstly is the impeccable service, especially in the Salon. We were served by staff who spoke good English , knowledgeable and warm
The single basin toilet is a little letdown.
Overall, a wonderful experience
beautiful hotel. Will definitely stay again when I visit HCMC again.
The location is superb within shopping and eateries. However the rates have been increased substantially. A Chinese restaurant serves good food.
It's noisy for first day as there is entertainment activity outside at first night and others are good.
It was such a nice experience staying at Novotel Danang. The reception was friendly and warm. Especially the conversation and care I had from Ms. Khanh. Will definitely stay here again for my future business trips
Great view. Best service. Convenient location.
It was a nice stay at Novotel n bf was good with lots of variety
The hotel's location is super convenient for taking a boat ride on the river to see the night views. Getting to Han Market takes about a 15-minute walk, and the area around the hotel is quite lively
If you're looking for a massage, you'll have to head over to the market area
When we asked why could she not give us a straight answer, another staff told us that she is new and apologised. We wasted over half an hour waiting around when we could have been in our room
Nha Trang, Nguyen Tat Thanh Bvld, Phuoc Dong 🧭 Map
🌞 From seashore 3 min
Pool: Pool
Our first night was a little rocky due to an extremely loud event being held at the pool
Rooms and public areas feel dated, but everything is clean and functional. Breakfast is very basic, yet perfectly in line with the rate. Staff is polite and tries their best
A nice bonus is the complimentary bicycles available for guests to cycle around the property. Swimming Pool: The pool is enormous and truly a highlight
The pool is nice and the resort next door has a lovely beach you can pay to use and eat at
The food here was great, we had the buffet for breakfast and it was always delicious, the restaurant food was also fantastic! The cocktails, which I had plenty, were fantastic!
The pool was spectacular!
The gym was well equiped!
The spa was amazing, I had the Vietnamese experience and it was the best massage I had while in Vietnam
We had a fun. Breakfast was good. Swimming pool was wonderful 😎
Overall, nice resort
WiFi worked well, rooms were spacious with large bathrooms and spectacular views. Would highly recommend because this is a shining example of the product and quality service in which Melia excels!
The hotel's location is excellent and it's a beautiful property. We could walk to all the city's attractions, and the breakfast was fantastic
Great hotel good price s and super clean and. elegant! Service is really good as well the location. Also restaurant and Club Camelia are amazing
It's an older hotel that's been renovated, so some of the room amenities are a bit dated, which is understandable
great location, great service.
hotel is a bit old, but not too noticeable
Hotel is great and it's location is situated just outside Hanoi's Old Quarter. It is a nice 5-star hotel in Hanoi Vietnam. Trường is very friendly and helpful during stay
Spacious room with a modern feel, close to the beach and in the Superior room (ours was room 1406) we had a wonderful balcony with sea view, out of the sun. Large pool shame it's indoors and dark with no sunshine
When I asked where the sauna was, the pool janitor angrily said No. Everything else was okay.
It's lukewarm Vietnamise style food with awful coffee. However good coffee shop downstairs. Bathroom floor floods because there is no shower screen. Little far away from the action / main beach but only a 15-20 min walk
Location: Right in the city center, the surroundings are quite pleasant. You can even catch the sunrise in the morning. Service: Very warm and excellent. Cleanliness: Spotless and tidy
I have seen the basic rooms and it's worth upgrading
My room had a large TV in 2 rooms. Nice modern bathroom with a spa. I could hear the odd traffic noise
It was a beautiful room. I loved the views from the balcony. The staff were lovely and friendly. I will definitely stay there again
Absolutely loved it! This family-friendly hotel is fantastic and offers incredible value for money. The sea views of Cam Ranh Bay were also breathtaking – it exceeded all my expectations.
Stayed on the 10th floor with a great view. There's a daybed on the balcony perfect for lounging and enjoying the sea breeze and ocean view. The overall design was very well thought out
The weather in mid-March was just right for a dip in the pool
The only downside is that the public microwave, which used to be very convenient, has been moved to the convenience store. I had to walk a bit to heat up my child's food
On the downside: there are many small flies outdoors; ordering food is inconvenient and takes a long time; the breakfast restaurant is crowded and chaotic, though the breakfast itself is decent; and there's not much to explore nearby, so you're pretty much confined to the hotel
The kids' club is divided into indoor and outdoor sections, both with excellent facilities
Ho Chi Minh, 17 D. Le Duan, Ben Nghe, Rayon 1 🧭 Map
Pool: Pool
A very good hotel in the heart of the city. The staff are great and very helpful. The breakfast is one of the best. The pool is on the 18th floor and has a view of the entire city. I highly recommend it.
Excellent hotel as expected. Rooms are abit dated, but overall is a good stay
Was there 2 weeks ago. Great hotel, but expensive to eat in. Staff was very helpful. Breakfast buffet was top notch.
Good, a hotel that's been around for a while.
I’m shock, actually I don’t mind you say you are on duty, not convenient
Pool is old , shall start to revamp
The room electric is very weird, when you press master light off to sleep, switch also off , I cannot charge anything while sleep
Bath tub is dirty and old so I don’t dare to use
The breakfast is very variety but the aunty who take care of pho soup is very ****** , only smile and talk...
Traveling for business to Vietnam for 22 years, staying ONLY at a luxury hotel, tried now for the first time SOFITAL and I must say this is top of the best !! Very special service, fancy upscale hotel, great lounge floor , great roof top , nice clean and just like any luxury hotel in VN !
Thank you so much for the anniversary set <3
Some things to be improved:
- sometimes there was lack of towels at the pool
Totally, we stayed here for 12 nights. The staff, the service - everything was amazing!
The breakfast was varied, we liked everything
Location is good, rooftop is good, swimming pool is good, but room layout is strange
The location is fantastic, directly opposite InterContinental and just a three-minute walk to Lotte Mart. Within a ten-minute walk, you'll find plenty of great restaurants, making it incredibly convenient to get around
Facilities: On par with a local 5-star, slightly below international 5-star standards. Cleanliness: Generally clean and hygienic, but there's room for improvement in the details
Waking up to the sunrise right outside my window was amazing! 🌅 The hotel's surroundings are also really nice. I'd definitely recommend this place to any friends visiting Nha Trang in the future.
On a general note Phu Quoc is beautiful but the rubbish left ( not in the hotel) on the side of the road , fields basically everywhere was shocking and if this is not addressed it will put people off from visiting
Best service ever experienced in a 5 start Hotel!
Very quiet and nice place.
Attentive staff, lovely clean room, nice breakfast, nice swimming pool and private beach - highly recommend
The environment, breakfast, and service were all good. There were also many families with young children, and we participated in the Kid's Club activities
We had a wonderful time at there. Room is big and cleaned. Breakfast is also good variety and yummy. Will definitely come back again.
The beach was nice, with very fine sand, and it was suitable for swimming
Da Nang, Xuan Thieu, Nguyen Tat Thanh, Quan Lien Chieu 🧭 Map
🌞 From seashore 5 min
Pool: Pool
Poor transparency in regard to swimming pool slides and activities for kids considering it’s a resort for familes
The place wasn't what I would said clean clean cause there's dusts in the shelves and the closet. Definitely will recommend trying this place out
Very good resort, 1 day not enough, you have to book 2 days at least. A bit far from downtown, 30mins, waterpark and the hot spring really good.
Other than that the vibes is really relaxing aside from loud music going on in front for the water show at night. It was nice however, we doesn't get to enjoy it since our toddler wasn't feeling well
One minor hiccup was needing to change rooms midway through our stay due to our extension, but the staff handled it with impeccable professionalism and grace
The suite is very spacious and clean, the onsen jacuzzi is heater and very relax. Good place for relaxing
Phu Quoc Island, Duc Viet Tourist Area Zone 1, Bai Truong Complex, Commune, Dương Tơ 🧭 Map
Pool: Pool
Excellent! The service was great, and they offered free airport shuttle service. The hotel isn't very large, so it never felt crowded, which was nice
The facilities are quite new, and the swimming pool is massive with dining options on both sides, so you can eat right after your swim. The landscaping is beautiful, and you can also have lunch and dinner at the hotel
The welcome gesture and check in experience was very good, clean rooms, poolside areas are very active, view from the room was very good.
Overall good experience and value for money selection!
Delivers, rooms are clean, grounds are clean, the staff are all very friendly. Great saxophone player by the pool
15 mins distance from the airport and the swimming pool is nice 😊 the restaurant for meals are good 👍. Unfortunately, the manner of your front desk staff was rude 😤
Breakfast was just okay, enough to fill you up, but the Chinese food options were quite limited. Also, if there are items that guests aren't allowed to take, it would be helpful to have a clear reminder
Book 2 rooms, arrived around 2:15pm but need to wait till 3pm to check in. During our wait, we can stay in the kids room by the pool
Buffets breakfast was tasty even though seems not much to eat but good enough as breakfast. Our family enjoyed the pool a lot, small but not crowded, also they served you water while you sat
On the first night of our stay, Vietnam's U23 team won third place against Korea, and wow, the noise from downstairs felt like it was exploding right next to my head repeatedly
The room and service were both great. I stayed for two nights, and on the last day, the breakfast area floor was a bit dirty. I bought a pomelo and peeled it perfectly.
Having a comfortable stay with great service is always important when I travel, and this hotel was truly a perfect choice!
I would love to stay here again the next time I visit Nha Trang
The hotel is a little old so the room are noisy. The breakfast is good, the choice at the club is poor but the staff is extremely friendly and helpful.
Service seemed geared toward Russian tourists which was fine the majority of the visitors seemed to be russian but I think putting signs up for guests should mean you also have Vietnamese and English
If you want to be right in the middle of downtown this was great rooms are a little small but thats expected of a corporate hotel
Good location and nice hotel. There is a convenience store at the lobby, very useful
Ibis as usual Good 3*** hotel located in central side of this noisy busy croudy city, small clean room, clean shower and toilet, everything is fine for this reasonable price
Bed is comfortable and clean, everyday housekeeping. Tea/cofee set with cups and 2 bottles of water, but plastic cattle is very cheap and old. Breakfast + Cold swimming pool and massage we didn’t try, nothing to say
Overall, it's perfect for guests who love beach holidays, offering both relaxation and easy access to the sea and sunshine
Great place to stay, large clean rooms, heat swimming pools, breakfast is better than average. Great location, beside the ocean, great m, views. The staff are truly amazing, very helpful and go beyond to help people.
Service was great, location was great, and the hotel was very clean, very good gym. If I had one compliant, it would be they need more elevators. Wait times can be a little long during peak time
In addition, the hotel lifts were shared with the public gym goers and sometimes it was crowded and we had to wait for subsequent rounds. This made the stay unpleasant
Stay was pleasant and staff was prompt to respond to staff request. The downside is that the middle hotel lift was not working for the 3 days that we were there
Hotel lifts should be made exclusive to hotel guests (at least 1 lift)
Close to department store. Good location.
Breakfast is average.
Da Nang, 118-120 Vo Nguyen Giap St. An Hai Ward 🧭 Map
🌞 From seashore 3 min
Pool: Pool
The location is perfect: only 5 minutes’ walk to the beach, and there’s a 24-hour convenience store right downstairs, which is so convenient. The ocean-view pool has beautiful views and clean water
The reception staff are friendly and always ready to help. The pool water was a bit on the cold side, which was probably one of the few downsides
We had an incredible stay at this hotel!
The staff were so friendly and helpful, and the rooms were quiet with great soundproofing. Everything was super clean and tidy and the view is great
Excellent hotel. Good breakfast spread. Friendly service. Good location to get grab for traveling. Hotel staff helped to arrange tours to Ba Na Hills and Hoi An.
This was our honeymoon, and the hotel made it extra special by beautifully decorating our room and surprising us with a cake. Thank you very much for that!
What made it even better was the lovely surprise: the hotel prepared nice birthday decorations and a delicious cake for my family’s birthday
Da Nang, Lot A1 Zone of the Villas, Green Island 🧭 Map
🌞 From seashore 2.2 km
Pool: Pool
The convenience of the complimentary shuttle service made getting around hassle-free. Overall, it was a fantastic stay, combining comfort with excellent service
Amazing breakfast in the lounge.
Kids zone is very poor.
Parking needs renovation, it's leaking, dirty and smelly.
I recently stayed at the Grand Mercure Hotel in Danang, and it was a delightful experience. The hotel boasts a stunning location with breathtaking views of the coastline and nearby mountains
The rooms are spacious, modern, and well-appointed, providing a comfortable retreat after a day of exploring. The staff made sure all of my requirements were satisfied and was incredibly kind and considerate
A 5 stars hotel with great hospitality, environment and food. Service provided is top notch. And definitely will be back every time i have business trip to Danang.
Excellent location, close to the Han River. Delicious breakfast and decent service. The hotel's interior is average. Overall, good value for money.
Ho Chi Minh, 19-23 Lam Son Square, Ben Nghe, Rayon 1 🧭 Map
Pool: Pool
The classic "five" in colonial style. Well-trained staff, welcome fruit, chocolate at night. Excellent Breakfast in a rooftop bar overlooking the Mekong. Liked everything. Not enough, unless that brush in the toilet.
Absolutely loved this hotel! The location is fantastic, perfect for city walking and exploring all the popular attractions in Ho Chi Minh City without needing a car
The hotel has a pool, and the rooms are really comfortable. We stayed over Christmas, and there was a choir singing in the lobby in the evening, which really added to the festive atmosphere
Wonderful hotel in colonial style. Quality rooms with parquet flooring it, with marble, gold fixtures, etc
If I ever go back to Ho Chi Minh City, this will definitely be my top choice!
It's an established five-star hotel; while the facilities are a bit dated, they are well-maintained, and the bed is very comfortable! I specifically requested a high floor, so the noise from motorbikes wasn't much of an issue
This stay offered not only comfort but also a memorable resort experience that I would gladly recommend to others seeking a peaceful getaway
The room was clean and tidy. However, the facilities are a bit old-fashioned compared to what you'd find domestically.
Great place to just enjoy the beach and hotel facilities! We were lucky to be there (end Nov) when there was hardly anyone else around so we literally had the whole place to ourselves
Located on its own island truly gives it a full resort feel. It's a short boat ride across and the boat itself comes on a schedule and is always on time
Service I received was excellent, from handling your baggage, to room service, the staff are very attentive
The Italian restaurant was my family's favorite, every dish was expertly prepared and pizzas are made with an actual pizza oven
Absolutely loved my stay at Somerset West Point Hanoi! The apartment was spacious with a full kitchen – perfect for my week-long business trip. Location near West Lake is unbeatable for evening walks
The guest services that helped me are: Nova, Ethan, Iris, John, Annie, Tim, Eric, Piere and Giang
All in all, amazing stay ! I highly recommend
While the breakfast wasn’t quite what we expected, everything else was enjoyable, and we’d happily stay here again for the comfort and great location
Had a good experience staying at the hotel. All the decorations are beautiful and amenities are fully prepared with convenience in mind
Had a fantastic stay at Somerset West Point. The Tay Ho location is perfect—much quieter than the city center but still surrounded by great cafes and restaurants. The apartment was huge, modern, and spotless
Most notably all the employees are very polite and help caters to any questions and requests that i had
Ho Chi Minh, No. 8 Dong Khoi Street, Sai Gon Ward 🧭 Map
Pool: Pool
A great 5 star hotel. We stayed during peak Dec- Jan time so a bit pricey but otherwise a great stay.
Central location, staff is very helpful ( we were able to get late checkout by 1 pm if I remember correctly ) .
How a 5 stars hotel has only 1 kind of tea, the cheap lipton >? Thge pool and public area closed. I came back this sunday and a biit more people so the buffet but very basic, no matching their adds and publicity
We had a very nice stay hotel in a great location with everything near by..staff were very friendly and efficient. Only had breakfast here which haf a great selection of all foods.
Great hotel located in the centre of town. Stay in the historic wing. The pool is an oasis on a hot noisy Saigon day.
The hotel is of good quality. Although it is an old facility, the building is maintained to a good standard. Hotel staff are very helpful. Breakfast is okay. Rooftop bar has a good view of Saigon river.
A fantastic buffet breakfast that had everything !
The Sky Lounge on Level 20 (top floor) has amazing views of the area, river, and city landscape !
Add to this the beautiful attitudes and service from ALL the staff we encountered, made our stopover stay very enjoyable