9.1
Excellent
150 USD
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Lucky Bansko Aparthotel SPA & Relax in Bansko

🌍
Bulgaria, Bansko, 4-10 Kir Blago Todev Street
● Center: 560 m
☎ Phone: +359 87 911 1222Show

Guests consistently highlight the spa facilities as excellent, with heated pools and professional massage therapists praised multiple times. The hotel staff receive frequent commendation for their friendliness, professionalism, and helpfulness, contributing to a welcoming atmosphere. Families appreciate the extensive children’s facilities including playgrounds, kids’ clubs, and child-friendly menus, making it suitable for visitors with young children. Several reviews note the high quality and variety of food, especially the buffet breakfast and the Italian and fondue restaurants. Some guests report inconsistent housekeeping service, with cleaning delayed or requiring requests after the first days. Reception service has been described as understaffed and occasionally unhelpful, with issues such as misinformation about ski pass sales causing inconvenience. Rooms show signs of aging, with complaints about old furniture, small TVs, and problematic bathroom water pressure. The hotel’s distance from the ski gondola (1.6 km) is a minor downside, though mitigated by shuttle services.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard Double Studio
Standard Double Studio
Private bathroom
Beds:
150 USD
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Lux Double Studio
Lux Double Studio
Family room with bathroom
Beds:
166 USD
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Standard Double Apartment
Standard Double Apartment
Private bathroom
Beds:
173 USD
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Standard Plus Double Apartment
Standard Plus Double Apartment
Private bathroom
Beds:
215 USD
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Lux Double Apartment
Lux Double Apartment
Family room with bathroom
Beds:
250 USD
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Executive Double Apartment
Executive Double Apartment
Private bathroom
Beds:
278 USD
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Presidential Double Suite
Presidential Double Suite
Private bathroom
Beds:
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2-bedroom Apartment
2-bedroom Apartment
Private bathroom
Beds:
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Executive 2-bedroom Quadruple Apartment
4 x
Executive 2-bedroom Quadruple Apartment
Private bathroom
Beds:
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Executive Lux Double Apartment
Executive Lux Double Apartment
Family room with bathroom
Beds:
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Description

Lucky Bansko Aparthotel SPA & Relax is a stylish 5-star complex built in 2007 and renovated in 2010, offering 115 well-appointed rooms across two buildings. The hotel features a large 1,000 m² spa center with heated pools, multiple saunas, jacuzzis, and a range of paid wellness treatments including massage and cosmetic procedures. Families will find extensive kids facilities including two children’s pools (one indoor, one outdoor), a kids’ club with separate areas for ages 1-4 and 4-14, paid nanny services, and child-friendly dining options. Dining options on-site include three restaurants serving Italian, Swiss, and international cuisine, alongside two bars. The property provides free shuttle buses every 30 minutes to the ski lift station 1.6 km away and to the city center. Rooms range from studios to presidential suites, many with kitchenettes. With a 9/10 rating, guests often praise the spa quality, food variety, and friendly staff, though some note occasional issues with housekeeping and reception service.

Location

Located at 4-10 Kir Blago Todev Street in Bansko, the hotel is 450 meters from the town center and 1.6 km from the ski lift station. It lies approximately 94 km from Sofia Airport and 145 km from Plovdiv Airport. Guests benefit from free shuttle buses to the gondola lift every 30 minutes and regular evening shuttles to the city center. Nearby dining options include Cafe The London Pub (123 m) and Mehana Banski han restaurant (162 m). The hotel is positioned at the beginning of Bansko, making it accessible yet slightly removed from the busiest nightlife areas.

Tips

  • Plan your arrival with some flexibility around check-in times, especially if arriving late, as reception can be understaffed.
  • Use the free shuttle service to reach the ski lift since the hotel is 1.6 km away from the gondola.
  • If traveling with children, take advantage of the well-equipped kids’ club and pools to keep them entertained.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Fee: US$33.91 per pet per day
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, AmericanExpress, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Indoor Fireplace
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Vending machine
  • Microwave oven
  • Packed Lunches
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Barbecue grill(s)
  • Karaoke
  • Hiking
  • Fishing
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Water fun
  • Seasonal outdoor swimming pool
  • Beach/pool towels
  • Heated swimming pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Cycling
  • Golf course
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
Winter sports
  • Ski storage
  • Ski passes available
  • Ski facilities rental
  • Ski shuttle
  • Skiing
  • Ski school
Pets
  • Pets allowed

Street view

Video: Lucky Bansko Aparthotel SPA & Relax, Bansko, Bulgaria

Map

Reviews

Cleanliness
Amenities
Location
Service
03.05.2026 Guest
The hotel is very nice and conveniently located, making it a great choice for any stay. However, what truly made my experience special was the staff. They were incredibly kind, attentive, and welcoming throughout my visit. Their professionalism and warmth turned my stay into something truly wonderful and memorable. I would definitely come back again! Perfect for kids .
25.04.2026 Guest
I joined the Lucky Bansko Fit and Wellness program starting on April 17, and I can honestly say it was much more than a weight loss program — it was a true reset for both body and mind. From the very first day, I felt the high level of professionalism, excellent organization, and individual attention to each participant. The program is very well balanced, combining outdoor activities in nature, wellness practices, relaxation, massages, spa treatments, useful educational sessions, and enough time to rest and recharge. One of the biggest highlights for me was the food. It was diverse, gourmet, beautifully presented, and incredibly delicious — without any feeling of deprivation or hunger. Every day felt like a different culinary experience, inspired by various cuisines and prepared in a way that supports the goals of the program. Special thanks to Teodor Kordev for his professionalism, calm presence, individual approach, and valuable guidance toward a more balanced, active, and healthy lifestyle. I especially appreciated that the focus was not only on weight loss, but on overall well-being — stress management, proper breathing, awareness, movement, and self-care. The beautiful nature around Bansko, the stunning views of Pirin and Rila, the friendly atmosphere, and the variety of experiences made the stay even more special. I wholeheartedly recommend this program to anyone who needs a reset, more energy, inner calm, and real results without extremes or deprivation.
21.04.2026 Guest
Thank you for the wonderful Easter holidays! As always, Aparthotel Lucky Bansko charmed us with its personal touch, care, cozy atmosphere, delicious food, and great program! Our whole group had an unforgettable Easter. We got to know the local tradition of dyeing eggs, as well as the local way of life and culture. It was truly charming to see how members of the Lucky Bansko team took part in all activities with such HEART! We made traditional Easter breads (kozunatsi) and now we even know how to prepare delicious lamb for Easter (we will definitely use the recipe for St. George’s Day too! :)). The personal warmth, effort, and dedication of the entire team could be felt in every single activity. Every detail was carefully thought out, and there were plenty of things to do for the little ones as well. The SPA center and the staff are wonderful! Every SPA treatment I have tried has always been professionally executed, giving me the peace of mind that I am in safe hands. A huge thank you for all the surprises you organized for my birthday! You helped make it truly unforgettable and created so many beautiful memories for us. Sincere thanks to the whole team! This was our 4th visit, and we will gladly come back again!
26.03.2026 Inna
Everything was amazing! The staff are very kind. The room was clean. This was’t our first visit, and it won’t be our last.
26.02.2026 Kebato
The hotel was wonderful, but what truly stood out was the exceptional staff. Mr. Millen, Mr. Ismail, Mr. Ahmad, Mr. Ivan, Mr. Konstantin, and Miss Anna, Miss Irina, and Miss Viktoriya were all extremely polite, friendly, and highly professional. They made us feel genuinely welcome from the very moment we arrived. I strongly believe that such a warm and friendly atmosphere is the result of excellent management. I would especially like to express my sincere gratitude to Dr. Asya Pandzherova for creating such a positive and welcoming environment. We wish your cozy hotel continued prosperity and success. We will definitely return many more times!
04.02.2026 Guest
We had a massage by Yulia and it was great, very pleasant and caring. Great value for money, very recommended
04.02.2026 Guest
I liked everything is this hotel - food, SPA, service, rooms I and will come again. It was perfect for me and my family, if possible we would stay longer.
03.02.2026 Foo121
We had a massage by Yulia and it was great, very pleasant and caring. Great value for money, very recommended
03.02.2026 FarAway48337136064
I liked everything is this hotel - food, SPA, service, rooms I and will come again. It was perfect for me and my family, if possible we would stay longer.
30.01.2026 Guest
Overall, the hotel is not bad, but unfortunately some of the reception staff are extremely incompetent in many areas. I am disappointed by the fact that the hotel insisted until the very last moment that lift passes could be purchased directly from them — even in the email I received right before check‑in — and it turned out this was not true. Moreover, at check‑in they didn’t consider it necessary to inform us about this at all, which caused us significant inconvenience.
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POIs near hotel

museum
Velyanov House (12 min)
Historic house museum in Bansko's old town, open Monday–Saturday 9am–1pm, 2pm–5:30pm.
museum
Neophyte of Rila Museum (13 min)
Birthhouse of Bulgarian Renaissance scholar Neophyte of Rila, who lived here 1793–1811. One of Bulgaria's 100 national tourist sites.
attraction
Old Town Main Square (1 km)
Central plaza in Bansko's historic district, surrounded by traditional architecture and local amenities.
attraction
Water attraction (5 km)
attraction
Old turkish bath (5 km)

Cafe and Restaurants near hotel

restaurant
Cafe «The London Pub» (2 min)
ул. „Васил Кънчов“ 16, 2770 Банско
restaurant
Restaurant «Mehana Banski han» (2 min)
Ulitsa Vasil Kanchev 2
restaurant
Restaurant «Chateau Bansko» (4 min)
Solun Str. 23, 2770 кв. Стария град, Банско

Frequently asked questions about Lucky Bansko Aparthotel SPA & Relax

How far is Lucky Bansko Aparthotel SPA & Relax from the ski lift?

The ski lift station is 1,600 meters from the hotel, with free shuttle buses running every 30 minutes.

What types of rooms are available at this hotel?

Room types include Presidential Double Suite; 2-bedroom Apartment; Lux Double Apartment; Standard Double Apartment; Standard Plus Double Apartment; Executive 2-bedroom Quadruple Apartment; Executive Double Apartment; Executive Lux Double Apartment; Lux Double Studio; and Standard Double Studio.

Does the hotel have facilities for children?

Yes, it offers two children’s pools (indoor and outdoor), a kids’ club with separate rooms for ages 1-4 and 4-14, a playground, child menus in restaurants, and paid nanny services.

Are pets allowed at Lucky Bansko Aparthotel SPA & Relax?

Pets are allowed on request with a fee of US$33.91 per pet per day.

Is breakfast included and what type is offered?

Breakfast is served buffet style daily from 07:30 to 10:30, but the fee is not included in the room price and must be paid at the hotel.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 128 USD The best time to book is August 8, with rates starting from 110 USD

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