Grand Royale Apartment Complex & Spa in Bansko
✅ Spacious apartments around 70 square meters with balconies and mountain views ✅ Excellent and varied breakfast options praised repeatedly ✅ Very clean facilities with constant cleaning throughout the day ✅ Well-maintained spa area including heated indoor pool, children’s pool, sauna, and salt room ✅ Helpful and friendly staff, especially the hotel manager Maria ✅ Free shuttle service to the ski lift enhances convenience ✅ Good family facilities including children’s playground and kid-friendly amenities ❌ Thin walls leading to noise from neighboring rooms noted by several guests ❌ Wi-Fi coverage is inconsistent and weak in some areas ❌ Spa area can be noisy and less relaxing due to children running freely ❌ Some guests found the furniture dated and pool area somewhat unattractive ❌ Food quality in the restaurant is sometimes considered average, with a steep dinner markup ❌ Last shuttle timing to the gondola could be improved for better convenience
Rooms and prices
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Description
Grand Royale Apartment Complex & Spa is a 3-star hotel built in 2011, located in Bansko at the foot of the Pirin mountains. The hotel comprises a single 5-story building with 74 rooms offering a variety of room types from studios to multi-bedroom apartments, some with balconies and mountain views. Guests appreciate the spacious apartments averaging around 70 sqm, with clean and comfortable interiors. Facilities include a heated indoor pool, sauna, salt room, and a spa offering massages and cosmetic procedures (paid). Families will find children’s playgrounds and kid-friendly amenities like high chairs in the restaurant and cribs on request. The hotel provides a free shuttle to the ski lift, located 700 meters away. Free Wi-Fi and free parking (unsecured) are available. The on-site restaurant serves an American, Continental, and vegetarian buffet breakfast, with additional fees payable on site. Pets are not allowed. The attentive staff, especially the hotel manager Maria, receive frequent praise for friendliness and helpfulness.
Location
Grand Royale Apartment Complex & Spa sits about 1 km from Bansko’s town center and 700 meters from the nearest ski lift, with a free shuttle service connecting guests to the gondola. The hotel is approximately 96 km from Sofia Airport. Nearby dining options include the Egur Egur restaurant at 254 meters and Steak House at 280 meters. The hotel’s location offers easy access to winter sports and town amenities, making it practical for travelers focused on skiing or exploring Bansko.
Tips
- Book an apartment with a balcony for mountain views and extra space.
- Use the free shuttle to the ski lift to avoid walking in ski gear.
- Expect some noise from neighboring rooms; earplugs might help light sleepers.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Continental, Full English/Irish, Italian, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00-23:30. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Reception desk
- Electric car charging
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Microwave oven
- Packed Lunches
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Billiards
- Hiking
- Sun Deck
- Ping-Pong
- Parking
- Free parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Beach/pool towels
- Business center
- Fax and copy machine
- Conference Hall
- Table Tennis
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids' TV Networks
- Ski storage
- Ski shuttle
- Skiing
- Ski school
- Pets Not Allowed
Street view
Video: Grand Royale Apartment Complex \u0026 Spa, Bansko, Bulgaria HD review
Map
Reviews
Breakfast is very good !
We will be back 🙂
The swimming pool and spa was included in the stay and was a real treat!
The staff were very friendly and helpful.
Breakfast was plentiful and a wide variety of food. If we return to Bansko, we would look to stay at this hotel.
Our stay at Grand Royale Complex & SPA in Bansko was absolutely excellent! From the moment we arrived, everything exceeded our expectations.
The food was delicious and incredibly varied, catering to all tastes. The SPA and pool area were well-maintained and provided the perfect place to relax after a day on the slopes. The hotel bar was well-stocked, and the bartender was exceptionally friendly and attentive.
One of the biggest advantages was the spacious parking area—a great convenience. Additionally, the shuttle bus to the gondola was extremely useful, making our ski experience seamless.
Overall, a fantastic stay, and we will definitely return! Highly recommended!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Grand Royale Apartment Complex & Spa
How far is the hotel from the ski lift and is there a shuttle service?
The hotel is 700 meters from the ski lift and provides a free shuttle service for guests.
Are pets allowed at Grand Royale Apartment Complex & Spa?
Pets are not allowed at this property.
What types of rooms and apartments does the hotel offer?
The hotel offers a wide range of room types including studios, standard rooms, single, double, triple, and quadruple rooms, as well as apartments with 1 to 3 bedrooms, some with balconies and mountain views.
Does the hotel have facilities for children?
Yes, the hotel provides children's high chairs in the restaurant, cribs on request for free, and has a children's playground and a kids’ cinema area.
Is breakfast included and what type of breakfast is served?
Breakfast is served buffet style with American, Continental, Full English/Irish, Italian, and Vegetarian options. Additional breakfast fees are not included in the total price and must be paid at the property.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 95 USD The best time to book is July 23, with rates starting from 83 USD
























































































